Top sales people, managers, customer service directors, and training directors share advice on a wide range of selling styles and common sales problems

Breakthrough Selling: Customer-Building Strategies from the Best in the Business

Business & Money

Farber, Barry J.

Wycoff, Joyce

Management & Leadership

Prentice Hall Direct

Offers an action plan for building success skills and fulfilling one's potential, with tips on increasing confidence and creativity, learning from failure, and setting goals

Diamond in the Rough: The secret to finding your own value - and making your own success.

Literature & Fiction

BERKLEY

The successor to Diamond in the Rough tenders straightforward advice and insights from such success stories as billionaire Morty Davis and boxer Evander Holyfield to help readers learn and prosper from their failures, fears, and hardships. Original.

Diamonds Under Pressure: Five Steps to Turning Adversity into Success

Self-Help

Success

Berkley_Pub Group

A popular television host and motivational speaker presents 101 "action steps," practical and "handson" strategies, including ways to enhance learning, energy, and selfmarketing, for maximizing one's potential in any of life's spheres. Original.

Dive Right in Tr

Presenting the secrets and advice of one hundred successful sales performers in a variety of industries, a guide to essential sales techniques discusses how to handle objections, establishing customer ties, and more. Original. IP.

State of the Art Selling: 100 Top Sales Performers Share Their Secrets for Success

Career Press, Inc.

Concise reference for the seasoned pro. Packed with checklists, action plans and inspiring quotes for every stage of the sales process. Paper. DLC: Selling.

Superstar Sales Secrets (State of the Art Selling)

Career Pr Inc

Describes the characteristics customers find most positive and most objectionable, and tells how to get useful customer feedback from surveys

Sales Secrets from Your Customers (State of the Art Selling)

The world of sales is not what it used to be. Customers are more sophisticated -- they demand not only quality products, but beyond-the-call-of-duty customer service and ongoing relationships as well. Today's sales professional must demonstrate honesty and integrity and reach a high level of competency in building rapport and understanding the customer's needs and wants.
Superstar Sales Secrets is a comprehensive guidebook for beginners as well as a concise reference for the seasoned pro. It cuts away all the fluff and "theory" of selling and gets right down to the core skills that every salesperson needs to know.
This revised edition covers every step in the sales cycle, from staying motivated to prospecting for new business, making powerful presentations to the follow-up after the sale, and taking advantage of today's technologies to building stronger relationships with customers.

Superstar Sales Secrets: By Barry Farber

Written expressly for on-the-go sales managers who don't have the time to wade through wordy prose or academic theory, this book is fast-paced and results-oriented. Superstar Sales Manager's Secrets contains scores of easy-to-implement strategies, checklists, and action plans for anyone who's managing a sales team. The book's wisdom is culled from the author's own experience as a top sales manager, as well as feedback from the thousands of managers who have participated in his training programs and seminars.
This revised and updated edition is not only a guide to coaching and training sales reps in the skills they need, it's a handbook full of practical tools and motivational strategies to help reps generate activity and get the business. It covers the broad array of skills that every manager -- from the newly appointed to the more experienced -- needs to succeed. It contains valuable information and insights in such areas as hiring and recruiting, effective field coaching skills, running effective sales meetings, and utilizing the most up-to-date technological resources without giving up the personal, human touches necessary to inspire and motivate sales teams.

Superstar Sales Manager's Secrets, Revised

Weiser

We are all "diamonds in the rough" with untapped potential. Each of us must decide what we're going to do with what we've been given in our lives. This book will show you how to overcome adversity, energize yourself, maintain life-long learning, achieve your personal goals, make relationships work, tap into your hidden creativity, persist until you succeed, and much, much more. Diamond Power is crisp and easy to read. Each chapter contains doable action steps that can be practiced and applied right away. It will help you: Find the courage within yourself to move forward; Turn obstacles into opportunities; Discover how to recharge your batteries every day; Find your strengths and what makes you unique; Change the way you feel about yourself; Make the impossible, possible; Get control of your self-esteem; Create a mental vision for your life, then make it happen.

Diamond Power: Gems of Wisdom from America's Greatest Marketer

Business Culture

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Books by Farber, Barry J.