The Relationship Engine: Connecting with the People Who Power Your Business

Ed Wallace

AMACOM

Many business people instinctively possess natural people and relationship skills while others are more quantitative and analytical in their approach to the world. While these professionals are highly intelligent and technically skilled, they frequently lack the relational skills that come more easily to others. As a result, they struggle to reach their full business and career potential. Ed Wallace is that rare business person who while analytically savvy is also blessed with a natural talent for connecting with people to develop outstanding business relationships. In his first book, Ed shares essential relationship qualities and wisdom accumulated during his twenty-five year business career, and serves them up in a metaphorical framework that resonates with both "quant jocks" and "relational-types" alike. Using stories about the wisdom he learned from Max the Taxi Driver, Ed explains the essential qualities of Relational Capital and how this intangible asset can be created, developed, and used to amplify one's personal net worth in life and business.

Fares to Friends: How to Develop Outstanding Business Relationships

Business & Money

The Relational Capital Group, Inc.

Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. Yet many leaders prioritize potential relationships and take established ones for granted. They shouldn’t. Research reveals that these core relationships are often the weakest…and can prove more vital than missed networking opportunities.Whether working with employees or associates, vendors or customers, The Relationship Engine gives you the tools you need to become an intentional, masterful relationship-builder.The book helps you establish common ground, focus on collaboration instead of command, put people before process, demonstrate worthy intent, and make every interaction matter. This insightful and practical guide includes:A powerful RQ Assessment designed to measure and evaluate business relationships • A Relational Agility Action Planner • Lateral and vertical relationship strategy templates • And moreEven the best-laid strategic plans are worthless without caring, real-life connections. It’s time to invest in the bonds that will drive sustainable success.

Relationship Engine, The

Management & Leadership

BRILLIANCE AUDIO ^

Salespeople face increasingly difficult and diverse challenges in the 21st Century business environment. Customers and prospects typically charter cross-functional teams to assess vendor offerings. This "new buyer" presents the salesperson with new dynamics including more sophisticated, knowledgeable buyers, how to distinguish whether the team is really the buyer or just a group of influencers, how to navigate the diversity of the team members, and, most importantly, how to develop a respected advisor relationship with this new buyer. These same dynamics exist internally for the salesperson as well. Salespeople often have a great deal of selling to do within their own organizations. How many times have sales cycles been lengthened because the salesperson could not lead an internal team through the process? Some salespeople instinctively possess natural people and relationship skills that help them navigate through these 21st Century dynamics, while others thrash about and are never able to "get it." These salespeople may be highly intelligent and capable, but they frequently lack the relational savvy that comes more easily to others. As a result, reaching their full business and career potential will be a struggle. Early on in his career, Ed Wallace learned a great deal about selling from John Holland. Now, years later, after successful sales and executive management endeavors, Ed has reunited with John to share how powerful developing outstanding business relationships can be in developing your career and, ultimately, your personal net worth. John's and Ed's experiences taught them the importance of improving their relationships with those both outside and within organizations. John has often said that many salespeople try too hard to get buyers to like them, instead of working to earn a buyer's respect. Clients making important buying decisions will buy from someone they respect and see as a respected advisor, even if they do not particularly like them. The inverse is not true. Taking the reader step by step through their philosophy on this topic including the engaging and thought-provoking stories from Ed's learning experiences with Max the Taxi Driver John and Ed explain the essential qualities of relational capital and how this intangible asset can be created, developed, and used to grow your personal net worth in life and business.

Creating Relational Capital

JOHN HOLLAND

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Books by Ed Wallace