Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site.

Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)

Computers & Technology

Dumas, Joseph S.

Loring, Beth A.

Computer Science

Morgan Kaufmann

In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usablity throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data and using the results to improve both products and processes. Using examples from many types of products and tests, the book discusses the full range of testing options from quick studies with few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test. Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that should help the reader build his or her own.

A Practical Guide to Usability Testing (Communication and Information Science Series)

Games & Strategy Guides

Ablex Publishing Corporation

Book by Dumas, Joseph S., Redish, Janice C.

A Practical Guide to Usability Testing

Redish, Janice C.

Ablex Pub

On a cold January night the lives of a husband and wife take a dramatic turn, starting a journey they are still on. They are blindsided by a series of medical issues brought on by Martie's seizures, a brain tumor the size of a plum, left-side paralysis, neurosurgery, high-powered radiation, etc. The most impact is on their relationship. Martie and Joe were married for 43 years at the time and their life had settled into a comfortable plateau: two professional jobs, two grown sons, two independent, ambitious people. But Martie can no longer compete with Joe as she had before. Joe has to become her caretaker, with no training and no time to learn. They are forced to re-design their relationship. And there are many unexpected challenges. The health care system functions well in some ways but fails them in others. They tell their story in alternating voices, describing their feelings with honesty and intensity, hoping a new plateau is in their future.

Relationship Rewired: A couple survives the effects of a brain tumor

Medical Books

Dumas, Martha M

Medicine

Pompano Pubs

In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes. This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test. Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.

Intellect Ltd

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Books by Dumas, Joseph S.