Validating a Best Practice: A Tool for Improvement and Benchmarking

Sharing Best Practices across industries and functions is an accepted method for continuous improvement. All organizations using process - focused improvement, whether public, private, government or non-government, benefit from managing core activities at a Best Practice level. Best Practices are tools for designing processes more effectively. The Benchmarking trend of the 1990s evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing record of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Nowhere before now has there been a tool to identify and document an effective Best Practice. The BEST method, offered in this book, provides the reader a quick and user-friendly tool to assess a Best Practice process and set action plans to improve performance to World Class level. Read what others have to say about this first ever systematic tool for attaining performance excellence!

Business & Money

Duffy, Grace L.

Van Nuland, Yves

Business Culture

Productivity Press

There are a variety of tools and techniques available to improve or change an organization, but how do executives and senior management decide which are right for their organization? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement, and then make an educated decision on which are right for them. The book explains that there is not one technique that works best for any organization, but rather that managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, and include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. 
The Executive Guide to Improvement and Change was written to be a quick read for busy executives, and covers a variety of techniques and quality methods, ranging from auditing to teamwork, Six Sigma to customer satisfaction, and more. This book will help guide executives and senior management as they lead improvement and change initiatives within their organizations and the larger business community. The book will also help educate those who aspire to senior positions of leadership, and is an ideal text for senior management courses.

The Executive Guide to Improvement and Change

Beecroft, G. Dennis

Management & Leadership

ASQ-Quality Press

Modular kaizen is a development of necessity in our rapidly changing world where improvement has to happen on the fly . Modular kaizen is the counter point to kaizen blitz, where team members are locked in a room to hammer out a solution to some problem or opportunity. In the hectic, interrupt driven environment of many organizations, it is simply not possible to remove critical players from normal operations for any length of time. Modular kaizen is an improvement approach that integrates quality techniques into the busy schedule of everyday activities. All of the components of an effective kaizen event are planned; however, the activities are scheduled in small segments, or modules that fit the rapidly changing time demands of team members and subject matter experts. This approach is complementary to the Plan-Do-Check-Act (PDCA) and Define, Measure, Analyze, Improve, Control (DMAIC) models of quality improvement. The author of this book calls upon a 40 year career to incorporate techniques, innovations and lessons learned in the pursuit of effective continuous and breakthrough improvement and use the resources, people, and schedules already in place to get things done. If you are looking for proven approaches to integrating quality improvement into daily work, this is your book.

Modular Kaizen: Continuous and Breakthrough Improvement

Asq Pr

Basic quality at a size and price that are easy on your pocket! This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what "quality" is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether what's described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Division's Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers.

The ASQ Quality Improvement Pocket Guide: Basic History, Concepts, Tools, and Relationships

See the best price to sell, buy, or rent books by Duffy, Grace L.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Duffy, Grace L.

See the best price to sell, buy, or rent books by Duffy, Grace L.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Validating a Best Practice: A Tool for Improvement and Benchmarking

Validating a Best Practice: A Tool for Improvement and Benchmarking

The Executive Guide to Improvement and Change

Modular Kaizen: Continuous and Breakthrough Improvement

The ASQ Quality Improvement Pocket Guide: Basic History, Concepts, Tools, and Relationships