Continual improvement is not optional. It is a condition of survival. Every organization must have systematic methods for making smart decisions, attacking problems, improving its products and services, and repelling competitors. Anything less than a systematic, disciplined approach is leaving your future in the hands of chance. 
This book presents a range of practical methods for driving continual improvement throughout the organization. The starting point is leadership, with a clear definition of mission, strategy, and key measures. These themes are then carried throughout the enterprise, informing everyone on the issues that matter most to survival and success. Strategic approaches for the deployment of metrics, review of organizational performance, effective problem solving, internal auditing, process orientation, and cultural development are also described in detail. Practical tools and examples are provided at every step of the way, enabling immediate implementation of the concepts. This book is more than a guide to continual improvement; it is a guide to leading and managing any organization.

The Continual Improvement Process

Cochran, Craig

Business & Money

Paton Press LLC

The Quotable is the quarterly publication of quotable writers. Each issue focuses on a theme and a quote. The theme for our October 2014 issue is "Danger." The issue features excellent short fiction, creative non-fiction, and poetry by emerging writers.

The Quotable 14: Danger

Literature & Fiction

LeHew, Laura

Cole, Diana

Hart, Gwen

Judge, Danny

Avery, Kelly Sokol

Banks, Lea

Druckenmiller, Brian

Frith, Susan

Fumai, Michael

Literary

CreateSpace Independent Publishing Platform

A successful internal audit program is essential to the success of any management system. A successful internal audit program also requires successful auditors. Auditing isn’t taught in school and doesn’t always come easily to those just starting out. Fortunately, bestselling author Craig Cochran has distilled down the essential elements of a successful internal audit program into plain English that anyone can understand. Just as he did with his bestselling ISO 9001:2015 in Plain English book, Cochran has written a comprehensive yet easily understandable guide to internal auditing. Internal Auditing in Plain English was written so that anyone at any level of the organization can understand the basics of a successful internal auditing process. Plus, the book goes beyond the basics with comprehensive detail about establishing an internal audit program, selecting and training auditors, auditing requirements, interview techniques, planning audits, reporting, audit follow ups, and much more. This straightforward book is ideal for people who are new to internal auditing, experienced auditors who want to get more out of their audits, and for employees who just need a basic understanding of what internal auditing is and how it applies to them. Cochran uses real-world examples and frequently asked questions to help build a comprehensive understanding of a successful internal audit program and to build the skills of successful internal auditors.

Internal Auditing in Plain English: A Simple Guide to Super Effective ISO Audits

Management & Leadership

Paton Professional

ISO 9001 hasn't changed much in the last 15 years... until now! ISO 9001:2015 is a MAJOR revision. A LOT has changed. Requirements have been added and removed. Content has shifted to different sections and clauses. ISO 9001:2015 is built upon a completely different structure with the adoption of Annex SL. This may seem like a lot to take in, and it is. Fortunately, bestselling author Craig Cochran has translated ISO 9001:2015 into plain English that anyone can understand.Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard's requirements and how they apply to the organization quickly and simply. Plus, Cochran shows what has changed between the 2008 and 2015 version.This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them.Cochran explains each of ISO 9001:2015's sections and clauses using real-world examples and frequently asked questions.

ISO 9001:2015 in Plain English

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Books by Cochran, Craig