A book to help the reader learn to write professional business letters.

Better business writing

Bonner, William H.

R.D. Irwin

In this text, management experts Bonner (Tennessee Technological U.) and Chaney (U. of Memphis) discuss nonverbal communication, ethical considerations, groups/teams, modern technology, graphics messages, letters, reports, etiquette and intercultural understanding, employee communication, and oral presentation. Six appendices contain answers to self-check exercises and also cover punctuation principles, business document formats, addresses and salutations for special letters, and grammar review. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Communicating Effectively in an Information Age

Business & Money

Chaney, Lillian H.

Cheny, Lil

Skills

Dame Pubns

A brief review of grammar, punctuation, numbers, and other communication fundamentals is provided in the end of chapter material for seven early chapters. Exercises students use to verify and to expand their understanding of these fundamentals, follow most of the chapters, with additional exercises in the study guide. Topics include nonverbal communication, ethical considerations, groups/teams, modern technology, graphics preparation, business etiquette, intercultural communication, and verbal communication. Instruction is provided for preparing -mail messages, letters, reports, and oral presentations.

Cengage Learning'

Communicating in business: Key to success

Dame Publications

Economics

Management & Leadership

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