<p>Sometimes the simplest ideas are the most revolutionary… "An eloquent argument for the cost effectiveness of civil leadership and civility in the workplace. Every executive should read this book before concluding she or he knows the real meaning of total quality management" —M. Scott Peck Author, The Road Less Traveled and A World Waiting to Be Born "This is a compelling story from someone who’s actually lived it. Bill Arnold’s ‘hard-nosed humanism’ is that rare blend of respect and trust, rights and responsibility. The results speak for themselves. Arnold and Plas know their stuff."—Nancy K. Austin Coauthor, A Passion for Excellence "Bill Arnold has turned the corporate pyramid upside-down. He has opened his office to everyone, and he has spread decision-making responsibility throughout his organization… Bill Arnold has proved that it doesn’t need to be, and shouldn’t be, lonely at the top." Vernon R. Loucks, Jr. Chairman and Chief Executive Officer Baxter International Inc. "This is an exciting book. It’s an inspiring story of leadership and success. If anyone still needs proof that a people-oriented focus on quality works, this compelling description of the transformation of Centennial Medical Center should do it."—Dean O. Morton Executive Vice President and Chief Operating Officer Hewlett-Packard Main Selection of the Newbridge Executive Program</p>

The Human Touch: Today's Most Unusual Program for Productivity and Profit

Business & Money

Plas, Jeanne M.

Arnold, William W.

Management & Leadership

wiley

<p>A blueprint for making dreams come true. Walks the reader through simple steps to coursing and achieving life changes. Helps make honest assessments and discovering what they want to change, and then leads them in setting goals and taking action. However, the primary purpose is to guide them through the process of creating their own vision picture and turning it into reality.</p>

Perfect Courage: Translating Vision into Reality, Authentically

Job Hunting & Careers

Pub Design Group

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Books by Arnold, William W.