Aligning Information Technology With Corporate Strategy

Business & Money

American Productivity & Quality Center

Economics

Amer Productivity Center

Learn how organizations striving to adapt the Internet to their businesses--particularly their marketing and sales functions--stay plugged in to the rapidly changing world of Internet commerce in Internet Marketing and Sales Strategies. This Best-Practice Report, based on a consortium benchmarking study, examines 14 findings in three focus areas: supporting the customer-focused marketing model, establishing customer-focused e-business capabilities, and providing low-cost-of-ownership technology solutions. Subject Matter Experts Jay Williams, chief technology officer, Nuforia Inc. Steve Carlin, vice president, business development, Nuforia Inc. Best-Practice Partners Charles Schwab Cisco Systems Dell Computer Corporation Eastman Kodak Lucent Technologies Sun Microsystems W.W. Grainger

Internet Marketing and Sales Strategies

Quality Approaches for the New Millennium

As one of the titles in the American Productivity & Quality Center's Passport to Success series, Communities of Practice: A Guide For Your Journey to Knowledge Management Best Practices guides readers in their efforts to build, support, and sustain communities of practice (CoPs). Learn how to create communities that provide value to their members and to the organization, using insights from APQC's KM specialists. Supported by examples of best practices and tips from actual practitioners, this book details CoP cultivation, strategy, distinctions, support structures, funding models, measures, and development approaches.

Communities of Practice: A Guide For Your Journey to Knowledge Management Best Practices (Passport to Success, 1)

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Books by American Productivity & Quality Center