You'll learn how to: Recognize & avoid seven self-defeating, non-assertive roles; Express your desires, feelings, & ideas fully & completely to others; Free yourself to say & do all the things you truly want; Handle stress; Improve your interpersonal relationships; Manage others without being aggressive or manipulative; Respond to other people's needs without giving up your own & much more

Assertiveness for Career and Personal Success

AMERICAN MANAGEMENT ASSOCIATION

Amacom Books

AMERICAN MANAGMENT ASSOCIATION ON-SITE SEMINAR Improving Your Project Management Skills: The Basics for Success

American Management Association

Suggests solutions and examples of how business, government, educational institutions, community groups, and individuals can work together to cope with interconnected problems

Shared Purpose: Working Together to Build Strong Families and High-Performance Companies

Business & Money

Mackavey, Maria G.

Levin, Richard J.

Management & Leadership

Showing companies how to protect themselves from OSHA fines, this looseleaf manual contains pre-written safety programmes, a complete safety and health plan, training guidelines, record-keeping requirements and documentation forms. It provides the tools to meet the most rigorous OSHA requirements.

OSHA Compliance Manual and Company Safety and Health Plan for the General Industry (OSHA Compliance Manuals)

AMACOM/American Management Association

Part of series of aids for individual and group learning, this pack is composed of 10 participant copies. It is comprised of self-scoring simulation exercises to help students understand difficult issues and master complicated skills.

Performance Management Challenge

Book by American Management Association

Blueprints for service quality: The Federal Express approach (AMA management briefing)

Engineering & Transportation

Transportation

AMA Membership Publications Division, American Management Association

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