Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move foward with confidence. 
The first four chapters are practical "primers" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "real-life" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.

Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders

Ward, Gregg

Winding Creek Press

The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits. At a loss for a solution, he meets Grace--a straight-shooting, self-described "little old lady" in the maintenance department. With her no-nonsense advice, he sets out to revamp the culture and turn his company around; but first, he has to turn inward and realize that his own behavior sets the tone for the company at every level. This enlightening, engaging and honest story will help you recognize and analyze your own behaviors and interactions, and show you how to create a winning culture based on leading with respect.
Intimidation, micro-management and insecurity do not drive top-level performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties. This book shows you how to build respect among the ranks--from the top down. <ul>
<li>Learn the key respectful leadership behaviors that significantly impact morale</li> <li>Learn how to adjust your own, and others', attitudes to boost productivity, teamwork, and profits</li> <li>Benefit personally and professionally by leading from a place of mutual respect and consideration</li> </ul>
People perform best when they feel valued and valuable. And, when they are respected for their experience, talents and skills, they'll become personally invested in outcomes--both short- and long-term--and consistently go the extra mile. Respectful leadership ignites passion, innovation, creativity, and efficiency, while control-based leadership and intimidation breeds complacency and mediocrity. Which environment would better serve your company? The Respectful Leader shows you how to achieve sustainable success with a simple behavioral paradigm shift.

The Respectful Leader: Seven Ways to Influence Without Intimidation

Business & Money

Meyer, Walter G. G.

Business Culture

The loss of respect in a work relationship will almost always result in negative impacts on the people involved, their co-workers, and organization. But traditional approaches to conflict such as investigations, disciplinary action, transfers, and terminations are costly and do little or nothing to change the fundamental relationship dynamics. In fact, most organizations would prefer not to do those things. Instead, they want to find a way to have those relationships return to a level of respect and functionality so that people are working well enough together to meet KPI's without further problems. This book, and the Coaching for Respect(TM) process it outlines, is designed to help you and your organization do exactly that.

Restoring Respect

See the best price to sell, buy or rent books by the Winding Creek Press publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Winding Creek Press

See the best price to sell, buy or rent books by the Winding Creek Press publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders

The Respectful Leader: Seven Ways to Influence Without Intimidation

Restoring Respect