Program Analysis for State and Local Government

Hatry, Harry

Urban Inst Pr

Completely revised edition of this popular guide to measuring service effectiveness. Covers most areas of local government service, including public safety, transportation, public works, recreation, and libraries, as well as management of complaints and requests for service. Separate chapters address the use of household and business surveys, the use of trained observers, and the application of measurement information to program improvement. (Joint publication with ICMA.)

How Effective Are Your Community Services?: Procedures for Measuring Their Quality

Politics & Social Sciences

Hatry, Harry P.

Social Sciences

Public Prices for Public Products.

Mushkin, Selma J.

Urban Predicament

Glazer, Nathan

Policy Exploration Through Microanalytic Simulation

Orcutt, Guy H.

In response to the need for a survey to clarify the economic, environmental, and social effects of land development, this report is concerned with how communities might consider the impact of a proposed development on the "social character" of a neighborhood.

Social Impact of Land Development: An Inital Approach for Estimating Impacts on Neighborhood Usages and Perception

Christensen, Kathleen

Using an Impact Measurement System to Evaluate Land Development

Business & Money

Schaenman, Philip

Economics

<p>Provides new insights into the history, sociology, and psychology of ethnic-minority life.</p>

American Ethnic Groups

Sowell

<p>More than 160 pages of statistical tables were added to the entire contents of "American Ethnic Groups" to form this volume. Tables are clustered under thirteen ethnic group headings: American Indians, Black Americans, Chinese Americans, Filipino Americans, German Americans, Irish Americans, Italian Americans, Japanese Americans, Jewish Americans, Mexican Americans, Polish Americans, Puerto Ricans, and West Indians.</p>

Essays and Data on American Ethnic Groups

Congress and Money: Budgeting, Spending and Taxing

Schick, Allen

Politics & Government

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Books by Urban Inst Pr