In HOPE For Leaders Unabridged, authors and editors Joe DeSensi and Hope Zoeller take the best topics from the Helping Other People Excel newsletter and give them new life as fully-formed direction and insights for leaders. In 25 comprehensive chapters, their collection of qualified authors tackles subjects ranging from leadership and organizational development to empathy, coaching, and effectiveness in communication. 

HOPE for Leaders Unabridged: Expanded Versions of Our Most Popular Articles and Series

Business & Money

Management & Leadership

Silver Tree Publishing

Lisa Braithwaite’s brain is wired to take everyday encounters and experiences and turn them into insights on public speaking — <ul>
<li>Wine tastings</li> <li>Tattoo artists</li> <li>The Oscars</li> <li>Drag queens</li> <li>Broadway</li> <li>Sleepwalking</li> <li>Cheese plates</li> <li>The Olympics</li> </ul>
All become examples or analogies designed to teach a public speaking lesson. Through short, engaging essays and reflection questions, Lisa challenges your preconceived notions about speaking and encourages you to create meaningful and memorable experiences from every presentation. For anyone looking to make a major impact on audiences and offer them a transformative growth experience, this book is the resource to get you there.

Presenting for Humans: Insights for Speakers on Ditching Perfection and Creating Connection

Reference

Braithwaite, Lisa

Words, Language & Grammar

Conquering the Crisis: Proven Solutions for Caregiver Recruiting and Retention

It's official: there's a crisis in home health care. The crisis? There aren't enough caregivers!
This is already a recognized industry problem, but it's likely only to get worse. This is a point in history, after all, when about 10,000 Baby Boomers turn 65 every day—and more of them are needing health care. What do we do?
Stephen Tweed is a foremost expert on the home health industry's caregiver recruiting and retention crisis. He shares his insight and solutions in Conquering the Crisis—so that anyone reading it may find themselves doing just that.

Tweed, Stephen

Industries

Spurred to capture her everyday moments turned extraordinary, author Stephanie Feger ultimately created a book that helps us peer deeply into our spiritual psyches. She shows us that personal growth occurs through life’s disappointments and hardships when it’s sometimes hard to see our gifts shining within our painful lessons. Her lessons are our lessons. Her stories are relatable and raw and inspiring. Color Today Pretty is a reminder to pause and see the kindness of strangers and loved ones. From learning a life lesson from a nest of bunnies to realizing the sanctity of a message delivered from beyond our world, Feger will coax you into questioning your perspective and the grand design of the human experience. With inspiration from God strategically placed in her life, Feger shares personal testimonies on how one can live an ordinary and sometimes challenging life, and still find the blessings that nourish the soul and create true fulfillment. Feger’s stories are personal, but the wisdom gained from the questions they will trigger for readers will be universal. Follow her through the emotional and practical discoveries of: •A child meant for another •A journey into the past •The small miracle that protected herself and two children •The appreciation of classic rock-n-roll •What strangers can teach you in unexpected moments. Her Stories, Your Epiphanies Feger, a former communications executive, now professional speaker, avid blogger, home décor business owner, and devoted mother and wife, shares her anecdotes in rare, delicious descriptions that will make you smile, laugh and cry. She has used her skills in communicating to convey her learned responses to her environment. When you answer the questions she sets forth in each chapter, you will develop a greater understanding of your level of consciousness and how you affect others. If you are struggling with understanding life and are frustrated easily at its unexpected twists and turns, Color Today Pretty is the invitation you need to shift your perspective and to embrace all of life’s happy (and not-so-happy) surprises. Feger’s delivery forces you to take a step back and reexamine the truths you think you know. A meaningful and bounty-filled life is possible, and you may even be living it. When you choose to Color Today Pretty, you open the door to every magical possibility and ultimate happiness that is eclipsed by the clouds of monotony in your life. On the Other Side of Fear is Enlightenment and Hope Appreciating the little things in life is a rare talent these days, and Color Today Pretty revives the slower pace we may be avoiding because we are afraid of what we will hear in the silence. When you cherish the moments you’re given, you unlock the music in your soul, planted there to encourage you to dance. We don’t know the effect we have on other people until we shift our values and examine them in the light of the strongest self-love. Feger underscores the need for compassion, curiosity and unwavering love in Color Today Pretty and sends you on an intimate walk with God. She will challenge you to understand how you love, forgive, appreciate and awaken. Color Today Pretty can be kept as a guide to read time and again when you are unsure, afraid, hurt, fearful and even joyful. Celebrate Feger’s multiple victories over the trials and agonizing losses in her life as she confesses the key to living life happily and with positive purpose. Are you ready to Color Today Pretty? To expand your mind beyond your experiences? To step into a more enriching life of faith and abundance? Are you yearning to be more present for yourself and your family? Color Today Pretty reminds us that we have much to be thankful for, today and every day.

Color Today Pretty: An Inspirational Guide to Living a Life in Perspective

Feger, Stephanie

Religion & Spirituality

On Your Own Terms: Building a Sustainable, Value-Creating Business will change your professional life on a scale you can't begin to fathom, using the MORE (Master of Reverse Engineering) process. Lee Quinn and Lewis Rudy explain the power of the MORE concept and teach you to draw information from your business as you address changes in real time to produce an entity that will supersede your goals and expectations. (Not to mention, silence those doubts.)The MORE system allows you to manage your business to be a sustainable, value-creating entity for years to come. You'll learn the critical difference between adding the value and being the value. (And you might be surprised to learn which approach can actually hurt your business.) As business owners, there is one truth we cannot escape: we will all exit our businesses one way or the other. We can exit on our own terms, leaving a legacy and a thriving business that outlasts us. Or we can accept a different kind of outcome.Veering off-course even a single time can ripple through your entire business, and discounting the true cost of the status quo can cost you millions of dollars. If you "have always done it this way," you're not providing direction. Rudderless leadership is a disservice to your business and your employees. There's still time to rewrite your business story ... from the end.

On Your Own Terms: Building a Sustainable, Value-Creating Business

Quinn, Lee

Rudy, Lewis

There has never been a more important time -- in corporate America and in the American military -- for leaders, at all levels, to understand how to invest in people. This book teaches you to do just that. Written by a 27-year Army Colonel, veteran and leader of more than 5,000 troops in the 1st Brigade of the 101st Airborne Division, It’s Personal, Not Personnel: Leadership Lessons for the Battlefield and the Boardroom offers true stories and practical frameworks you can apply to the people in your organization and on your team. Whether from lack of will, experience or training, many leaders pay lip service to investing in people. Instead, they manage them on spreadsheets and in HR-focused software applications without personal consideration, failing to truly know them, care for them or establish healthy, fulfilling environments in which they can work and serve. Leaders focus on task completion, blind to the true effect it has on a person and his or her family. Those appointed to guide and delegate -- in business and in the armed forces -- often miss the opportunity to create a people-centric environment where productivity and efficiency will improve. It’s less about making mechanics, IT managers or soldiers better at their trade, and it’s more about making people better people. Explore the intricacies of personal connection in the workplace by following Rob Campbell through his own experiences leading large teams in high-stakes work, and then learn to apply those insights to your own work as a leader.  It’s all too easy for leaders to misplace their primary focus on customers and investors, and even on their own over-committed schedules, when the most important thing they could be doing is investing in their people. By understanding that leadership is personal, you will begin to understand that all workplace challenges -- productivity issues, efficiency issues, turnover problems, lack of employee engagement -- all come down to whether employees are being acknowledged, valued and understood. Through his own applications of people-first processes, Rob Campbell will instruct you in how to reinforce your team, identify weaknesses to be strengthened and expand your definition of conscious leadership. If you are a leader in any capacity, whether in the boardroom or on the battlefield, this book will teach you to embrace the soul of powerful leadership: guiding and empowering people to enable every teammate to play to their greatest strengths and aptitudes. It’s time to understand what makes your people tick, and to lead them in new and better ways.

It's Personal, Not Personnel: Leadership Lessons for the Battlefield and the Boardroom

Campbell, Rob

Imagine three wheelchair racers setting and completing a truly audacious goal: Finishing 50 marathons in 50 states in 50 weeks. Travel with Paul Erway and his fellow racers to the first 14 marathons in a journey that’s as life-changing as it is inspiring. While Erway’s story is unique and born from tragedy -- suddenly paraplegic at 21 after a car accident -- his insights and attitude are instructive to us all, regardless of our abilities or disabilities. Erway finds solutions and positivity in every challenge, and teaches readers to first do three things when adversity strikes: 1) Overcome your fears. 2) Take control of the situation. 3) Then take an unbelievable ride, and experience a journey you never imagined. What to one person might be a handicap is to Paul Erway an avenue to new possibilities. In this debut book, Erway recounts the planning and excitement of the bold mission to complete 50 marathons in 50 states across 50 weeks. He shares the grueling moments, the surprising lessons, the exhilaration of finish line after finish line, and the amazing people he met along the way. 50 Abilities, Unlimited Possibilities -- Wheeling Through 50 States: From Jackson to the Boston Marathon Bombing is a story you’ll never forget. It dares you to believe that we are full of abilities, not disabilities, and that the world presents us with possibilities, not limitations. With the right attitudes and the right goals, anything is possible -- especially when surrounded by the right people (like Erway’s family, who treated him immediately after his accident like he was “the same person just with better parking privileges”).With a foreword by Peter Wilderotter, President and CEO of the Christopher &amp; Dana Reeve Foundation, the nation’s foremost advocate dedicated to finding treatments and cures for paralysis caused by spinal cord injury (SCI) and other neurological disorders.What are others saying about Paul Erway and 50 Abilities, Unlimited Possibilities?“I am so proud of the accomplishments of these three guys. Not only have they been successful in bringing greater awareness to individuals living with Spinal Cord Injury, but also the mission of the Christopher &amp; Dana Reeve Foundation. It’s incredible what they have done and continue to do to help others.”- Jill Farmer, CTRS, CDSS, Manager of Therapeutic Recreation, Frazier Rehabilitation“Just when you thought your dreams were too big or too difficult, you find a book like Paul Erway’s, which allows you to be inspired again! 50 Abilities, Unlimited Possibilities is a story of overcoming obstacles and achieving big dreams, and serves as an inspiration for all of us! Thanks Paul, for sharing your story.”- Cathy Fyock, Author, Book Coach“Paul is my hero. His incredible life journey inspires a new kind of thinking for achieving one’s potential through perseverance and self-belief. After reading this book, we all need to throw out any excuses not to reach for our dreams.”- Cheryl Hart, Sport Psychology Consultant and Owner of 2nd Wind Motivation“I raced with Grant and Paul in Oita, Japan, where I first heard their plans about this challenge. I didn’t think it could be done and they had to be crazy to try. This is true grit.”- Matthew Porterfield, Fellow Wheelchair Athlete

50 Abilities, Unlimited Possibilities -- Wheeling Through 50 States: From Jackson to the Boston Marathon Bombing

Biographies & Memoirs

Erway, Paul

Community & Culture

How you view your customers, your team, your consumer’s experience, and your priorities is about to change. The Power of YES! in Innovation encourages you to navigate your business with a renewed and deeper understanding of the benefits of innovation and the enthusiastic embrace of every opportunity. This book is not meant to spawn “yes men” and “yes women.” It will enable you to reconsider why you say NO! And more specifically, why you are not capitalizing on happenstance, chance and upward trajectory due to narrow and reactive thinking. Use The Power of YES! in Innovation to shift your mindset and impact your business, partners, and customers in ways that will forever alter your course and growth. These are the stories of what happened when Shawn Nason and Stephan Junion approached every conversation and interaction with the commitment to say YES! Renowned healthcare and business catalysts, the former Disney Imagineer and business doctor, broke open the enlightening truth of their organization’s status and path simply saying YES! and exploring every hidden fortune through deliberate innovation. These truths about their businesses and customers crystallized every decision they had ever made, or were planning on making. Are you ready to capture the spark that will refresh and transform your leadership? The Power of YES! in Innovation teaches you to: •Leave “expert” labels at the door. •Return the customer to the number-one priority. •Understand how a philosophy of “Know Me, Surprise Me, and Make it Easy for Me” will reconstruct your customer’s experience. •See lessons in the everyday, like how a toilet, a car, and a mouse can teach us to better serve our consumers. •Include the element of surprise in your efforts. The Power of YES! in Innovation will change your customer’s perception as it unlocks the true potential of your business and your life. Unleash the power and revolutionize your business TODAY!

The Power of YES! in Innovation: Innovation Isn't Work! Innovation is a Lifestyle!

Nason, Shawn R.

Increasingly, human resource and business leaders are understanding the importance of embracing the human spirit of their employees, and encouraging employees to bring their entire selves to work. This volume explores what it means to offer a compassionate workplace, sharing messages about wellbeing, work/life balance, diversity and inclusion, personal and professional development, and spirituality in work. What constitutes compassion in the workplace, and why does it matter? The stories in this book answer those questions, and more. Absolutely every decision, every business strategy, every word spoken between colleagues, and every policy enacted can and should be derived from a place of compassion. Because organizational success is, at its core, about human beings working together to serve human purposes. Open this book to examine the many nuances of compassion as: •A business strategy •A workplace growth driver •The cornerstone of workplace communication •A tool for serving your business by first serving others •The key to achieving effective dialogue, meaningful diversity, outstanding customer service, and much more. Compassion@Work is a remarkable collection of insights from 18 leading HR and OD experts, across multiple industries and professional roles. And it’s a must-read for any leader looking to achieve more by putting humanity back into the workplace.

Compassion@Work: Creating Workplaces That Engage the Human Spirit (The @Work Series)

Fyock, Cathy

Harvey, Paula H.

Hollingshead, Michelle

Baumgartner, David R.

Bresler, Sam

Chughtai, Madiha

Dilmagani, Heather

Copperman-Friedman, Laurie

Greer, Angela Hurd

Hanna, Lyle S.

Human Resources

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