Get a grip on conflict; develop counter-approaches for turning disputes into opportunities. Managing Conflict at Work is for every employee! This book accesses current conflict-resolution skills to fuel productivity and to prevent behaviors that cause conflict. Spare time, energy and feelings by having employees concentrate on the problem, not specific people.

Managing Conflict at Work (Ami How-To)

MURPHY, JIM

Business & Money

Provant Media

Eliminate time-wasters, set priorities, achieve deadlines, and make the most of TIME, realistically! Investing Time for Maximum Return shows employees time-saving tactics for optimizing work performance and increasing the company's bottom line. Time-preservation strategies put employees in control of schedules, goals and their personal success.

Investing Time for Maximum Return

Alec MacKenzie

Melody MacKenzie

Parenting & Relationships

Positive Mental Attitude in the Workplace (Ami How-To)

Health, Fitness & Dieting

Thomas, Marian

Psychology & Counseling

Unleash your creative potential! Many of the activities you do everyday require creativity. Why Didn't I Think of That? Is a great book that will help you initiate remedies to overcome the barriers that block your creativity the most. And by practicing the six creative-thinking skills and techniques, you will strengthen your everyday problem-solving skills.

Why Didn't I Think of That?

Towe, Lee

Don't let change derail you or your employees! Use it to your advantage. This self-study book spells out ten strategies for coping with and benefiting from organizational change. You will learn how to evaluate change in your life and discover how to manage the stress that accompanies change.

Making Change Work for You!: How to Handle Organizational Change

Deems, Richard S.

Ph.D. , Richard S. Deems

Communication fails without someone to listen. And even though communication is a two-way street, little attention is given to learning how to listen effectively. Listen Up: Hear What's Really Being Said outlines five instant ways to improve your listening skills and helps you pinpoint your strengths and weaknesses in listening. You'll also learn how to interpret nonverbal communication and respond with non-judgmental phrases.

Listen Up: Hear What's Really Being Said

Politics & Social Sciences

Dugger, Jim

Social Sciences

Bring ideas to life, generate more participation, and steer clear from conflict! This team tactics book outlines effective skills that demonstrate how employees can directly contribute to overall team success. Employees will discover excellent solutions to common team challenges, determine what type of team is best, and improve interpersonal and process skills through practice collaboration exercises...plus winning with team constitutions and how to write them!

Effective Teamwork

Maginn, Michael D.

Management & Leadership

The telephone sometimes is the only link customers have with an organization. Keep Them Calling! Teaches employees polished phone deliveries to create trusting customer relationships. Whether servicing customers on the telephone is a big or small part of their job, with this quick-read book, employees are sure to make a positive impression and relay a professional image.

Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))

Barrett, Sherry L.

Barrett , Sherry

Processes & Infrastructure

Give employees the writer's edge! This book shows how to strengthen the impact of each written sentence and overall professional message. Even "non-writers" can learn secrets for writing effective letters, memos, and other business materials. From style formats to final copy, this insightful book helps employees put it all together.

Writing for Business Results

Seraydarian, Patricia E.

Literature & Fiction

Don't Stop With the Want Ads: Conducting a Successful Job Search

McCarty, Martha

Jensen, Jill

Job Hunting & Careers

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