What should you know about your competitors' (and key customers') organizations, objectives and plans? What sources of information are available and how do you access them? How can you mobilize your company's personnel to access hidden intelligence knowlecdge? How can continuous monitoring improve your competitive edge? How can focused intelligence gathering support key business decisions? How do you organize and analyze intelligence data? What might competitors be doing to gain competitive information about your company and how can you protect your company against this? There is a well-known categorization of companies: those that make things happen, those that watch things happen and those that wonder what happened. This book helps to ensure your company is never in the last category, and has a sustained position in the first.

Better business intelligence: How to learn more about your competitors

Business & Money

Collins, R. J

Management & Leadership

Management Books 2000

The very idea of teamwork has become synonymous with modern management, and usually coincides with developments to business, technology and orgnanizations that are multiple, simultaneous and interactive. Stories abound of improved competitive advantage due to better quality and customer service, more rapid response to changes and greater employee satisfaction. This book provides a guide to the processes required to achieve these benefits, based on the findings of a two-year initiative to develop teamwork amongst manufacturers, carried out by the Tavistock Institute with the support and sponsorship of the Department of Trade and Industry. Areas covered include: self-directed, interdisciplinary teams for operations; product or process-based cells; cross-skilled, flexible, well-trained employees; an organizational structure that increases cross-functional co-operation; problem-solving and new product development teams; a style of management based on participation and development; and an organizational culture emphasizing empowerment.

Change everything at once!: The Tavistock Institute's guide to developing teamwork in manufacturing

Jean E. Neumann

A radical new approach to business development, published in association with top management consultants PQ-Data. The Margate Approach evaluates why the achievement of increase in profitability has become so difficult over the last few years and considers a number of unusual areas which can be contributing factors to diminishing operating profits. The author suggests that the way in which most companies budget new financial years is flawed and that businesses needs to look at new ways of moving forward by means of strategy, objectives and goals. The Margate Approach makes the case that the marketplace has too much capacity chasing too few price sensitive customers and that the effect of this phenomenon is a never ending roller coaster ride. Once established in any business The Margate Approach will give total control over all of the major inter relating variables the result of which will be a continuous improvement of profit.

The Margate approach to business management

Change is becoming a way of life for most managers, and success in business may depend on an individual's ability to adapt to change quickly and effectively. This is a guide to change management. It shows readers how to: assess their capabilities as managers of change; plan a strategy for implementing change; cope with problems that change may bring; develop the personal skills required to successfully manage change; and overcome resistance to change in others. The authors both have wide experience of working in changing environments and have undertaken extensive research in a range of changing organizations. Much of the material in this book has been developed and tested on the "Making Change Work" programme launched by the authors at Ashridge Management College.

Making Change Work

Edgar Wille and Philip Hodgson

A concise practical guide to supply chain management. Supply Chain is the process which integrates, coordinates and controls the movement of goods, materials and information from a supplier to a customer to the final consumer. The essential point with a supply chain is that it links all the activities - buying/sourcing, making, moving and selling - between suppliers and customers to the consumer in a timely manner. This easy-to-follow book is specifically written for anyone involved in the business of logistics, as user, operator or student. It covers the following essential areas: The role of warehousing and its strategic aspects; Stock analysis and inventory management; Stock control; Equipment and information/communications technology; Regulations and legislation, risk assessment and accidents; Productivity, cost and service; Outsourcing, developments and trends; People management, culture and team work. Stuart Emmett is a freelance trainer, consultant, writer and mentor with a wide experience in logistics and organisational practice. He holds a Masters degree from Cranfield and has membership of several professional associations and institutions.

Supply Chain in 90 Minutes (Ninety Minutes)

Emmett, Stuart

A guide to the Japanese management principles of 5S kaizen - a methodology for the achievement of continuous improvement and total quality management. It explains the system and shows how businesses can follow its guidelines and achieve the benefits. Andrew Scotchmer is a fellow of the Royal Statistical Society and a full member of the International Institute for Business Analysis. His writings on kaizen, TQM, change management and general management theory have been published in several countries including the UK, USA, South Africa and India.

5s Kaizen in 90 Minutes (Ninety Minutes)

Scotchmer, Andrew

A practical and proven approach to successdul change management. The key to successful change is to get the support and commitment of staff throughout the process. This book shows managers how to achieve this - and what will happen if they don't. The author explains what motivates employees in times of change. Employees' needs must me met on five fronts: the provision of certainty; understanding of the purpose of the change; a feeling of control over their destiny; the replacement of old connections/relationships with new ones; and a commitment to the success of the change. Packed with examples and case studies, the book provides a practical blueprint for leading people through change - an invaluable tool for any manager responsible for planning or delivering change. Dr Anthony Greenfield is a management consultant with several years experience advising blue chip organisations such as Sainsburys, Marks and Spencer and Prudential Assurance. In 2003 he won a National Training Award for his work with Sainsburys. Over the past 5 years he has been responsible for training over 3000 line managers, board members and consultants.

The 5 Forces of Change: A Blueprint for Leading Successful Change

Greenfield, Anthony

The Change Equation: How to Identify, Quantify and Overcome the Real Barriers to Organisational Change by Duschinsky, Peter (2009) Paperback

Peter Duschinsky

A complete professional guide to the increasingly critical area of financial control, packed with sample reports, analysis layouts and real-life examples. The function of Financial Controller has never been more important than today in a time of challenging economic conditions and intense market competition. Written in plain English, the book is intended for use by anyone responsible for financial management, and will be useful for students as well as financial practitioners. Alasdair Drysdale has over 30 years experience on five continents, first as a chartered accountant, and then as a management consultant and interim director specialising in complex project management, financial control and company turnaround. His previous books include The Report Report (a guide to writing business reports) also published by Management Books 2000.

The Financial Controller

Drysdale, Professor of Geography Alasdair

Finance

The Art of Being Chosen: Secrets of Success from the Giants of Retail

Butler PH.D., Martin

Industries

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Books by Management Books 2000