Describes how drinking is the norm in certain occupations, and recounts how New York's bridge and tunnel workers, with the help of their union, changed to eliminate the problem

Working Sober: The Transformation of an Occupational Drinking Culture

Business & Money

Sonnenstuhl, William J.

Economics

ILR PRESS

Playing for Dollars: Labor Relations and the Sports Business (Cornell Paperbacks)

Fans of professional sports have been forced to pay attention to labor relations in the last five years. The 1994―1995 season reminded baseball enthusiasts that a player's strike can mean something more than a swing and a miss, and the fans of other sports have experienced similar frustrations. In Playing for Dollars, Paul D. Staudohar analyzes the business dimension of sports with a timely assessment of the interactions among labor, management, and government in baseball, football, basketball, and hockey. Author of The Sports Industry and Collective Bargaining, an earlier version of the current volume, Staudohar describes the mechanics of contract and salary negotiations, including the pivotal issue of free agency. He explains how unions became established in sports, how the balance of power shifted between owners and players, and how the salaries of stars escalated. He investigates the gambling controversies and changing drug policies that have sometimes alienated fans and comments, as well, on the impact AIDS has had on professional sports. Sports events are media events and Staudohar takes a look at the effects of television contracts and international expansion. He also considers the future of team sports, discussing league expansion, prospects for growth, and the issue of franchise relocation.

Staudohar, Paul D.

Sports & Outdoors

This book, the first on industrial relations research methods, comes at a time when the field of industrial relations is in flux and research strategy has become more complex and varied. Research that once focused on the relationship between labor and management now involves a wider range of issues. This change has raised a number of key questions about how research should be done.The contributors represent four countries and a range of fields, including economics, sociology, psychology, law, history, and industrial relations. They identify distinctive research strategies and suggest approaches that might be appropriate in the future. Among their concerns are the relative value of qualitative and quantitative methods, of using primary and secondary data, and of single versus multimethod techniques.

Researching the World of Work: Strategies and Methods in Studying Industrial Relations

Biography & History

Between Craft and Science brings together leading scholars from sociology, anthropology, industrial relations, management, and engineering to consider issues surrounding technical work, the most rapidly expanding sector of the labor force. Part craft and part science, part blue-collar and part white-collar, technical work demands skill and knowledge but is rarely rewarded with commensurate status or salary.
The book first considers the anomalous nature of technical work and the difficulty of locating it in any conventional theoretical framework. Only an ethnographic approach, studying the actual doing of the work, will make sense of the subject, the authors conclude. The studies that follow report daily practice filled with disjunctures and ironies that mirror the ambiguities of technical work's place in the larger culture. On the basis of those studies, the authors probe questions of policy, management, and education.
Between Craft and Science considers the cultural difficulties in understanding technical work and advances coherent, practice-oriented insights into this anomalous phenomenon.

Between Craft and Science: Technical Work in the United States (Collection on Technology and Work)

Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work)

This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine. The work technicians do encompasses elements not contained in the official definition of the job yet vital to its success. Orr's analysis of the way repair people talk about their work reveals that talk is, in fact, a crucial dimension of their practice. Diagnosis happens through a narrative process, the creation of a coherent description of the troubled machine. The descriptions become the basis for technicians' discourse about their experience, and the circulation of stories among the technicians is the principal means by which they stay informed of the developing subtleties of machine behavior. Orr demonstrates that technical knowledge is a socially distributed resource stored and diffused primarily through an oral culture.Based on participant observation with copier repair technicians in the field and strengthened by Orr's own years as a technician, this book explodes numerous myths about technicians and suggests how technical work differs from other kinds of employment.

Orr, Julian E.

How do corporations achieve change? In the first analytic book about Hewlett-Packard, Deone Zell also offers an ethnography of corporate redesign, documenting Hewlett-Packard's radical reorganization of both a manufacturing and a research division. Because she writes from within the process as it unfolds, Zell is able to demonstrate how the inclusion of employees in every step of redesign can inspire the knowledge and commitment to transform an organization. 
Hewlett-Packard is among a growing number of companies in the United States exploring what is called sociotechnical systems (STS) redesign. As competitive pressures have grown, interest in STS has increased because it has the potential to catalyze comprehensive organizational change and avoid the pitfalls of a piecemeal or small-scale approach. STS works from the ground up, involving front-line employees in analysis and redesign of the entire organization and in explicit examination of an organization's culture. 
In Hewlett-Packard's California Personal Computer Division, production operators worked alongside managers to redesign their printed circuit assembly line into self-managing teams of employees. In the Santa Clara Division, a very different workforce of engineers, initially unwilling to standardize their creativity, had to develop commercial applications and become more responsive to customers in order to survive.
On the basis of Hewlett-Packard's success, Zell concludes that, with top-level support and a high investment of resources at the outset, redesign can inspire relatively rapid change, especially suitable for organizations in fast-paced environments. As one H-P manager commented, "Empowerment is no longer a nice thing to do. It is now a business imperative."

Changing by Design: Organizational Innovation at Hewlett-Packard (Ilr Press Books)

Zell, Deone

Values at Work is an analysis of organizational dynamics with wide-ranging implications in an age of market globalization. It looks at the challenges businesses face to maintain people-oriented work systems while remaining successful in the larger economy. George Cheney revisits the famous Mondragón worker-owned-and-governed cooperatives in the Basque Country of Spain to examine how that collection of innovative and democratic businesses is responding to the broad trend of "marketization."The Mondragón cooperatives are changing in important ways as a direct result of both external pressures to be more competitive and the rise of consumerism, as well as through the modification of internal policies toward greater efficiency. One of the most remarkable aspects of the changes is that some of the same business slogans now heard around the globe are being adopted in this set of organizations renowned for its strongly held internal values, such as participatory democracy, solidarity, and equality. Instead of emphasizing the special or unique qualities of the Mondragón experience, this book demonstrates the case's relevance to trends in all sectors and across the industrialized world.

Values at Work: Employee Participation Meets Market Pressure at Mondragón

Cheney, George

The past fifteen years have been difficult for the labor movements in industrial countries. Gary N. Chaison addresses questions implicit in the decline of unions in the United States, Canada, Great Britain, Australia, and New Zealand: How and why do labor unions merge under pressure? What role do mergers play in the unions' strategies to deal with membership losses, management opposition, and hostile governments? Are there distinctive national profiles of union mergers?Chaison begins by describing the dynamics of the union merger process as large unions combine with each other in amalgamations, as small unions are absorbed into larger ones, and as local unions affiliate into nationals. He discusses the reasons for mergers, the barriers to consolidation, and the problems of integration which may result. The five chapters that follow are arranged in order of increasing intensity in merger activity, ranging from the United States, where interest in mergers is growing, to New Zealand, where changing legislation has catalyzed an enormous wave of mergers.For each of the five countries considered, Chaison characterizes the industrial relations climate and merger record since 1980, explains landmark mergers, identifies the antecedents, and assesses the chances that a sudden flood of mergers will occur. The final chapter compares the national profiles, extrapolating the significant differences and common threads. Chaison concludes that while mergers can play a critical role in revitalizing labor movements and building the dominant unions of the future, they are not necessarily solving the fundamental economic and political problems that plague unions.

Union Mergers in Hard Times: The View from Five Countries (Cornell International Industrial and Labor Relations Reports)

Chaison, Gary N.

Decision makers strive to be rational. Traditionally, rational decisions maximize an appropriate return. The contributors to this book challenge the common assumption that good decisions must be rational in this economic sense. They emphasize that the decision-making process is influenced by social, organizational, and psychological considerations as well as by economic concerns. Relationships, time pressure, external demands for specific types of performance, contractual expectations, human biases, and reactions to unfair treatment alter the decision-making context and the resulting decision outcomes.

Debating Rationality: Nonrational Aspects of Organizational Decision Making (Frank W. Pierce Memorial Lectureship and Conference Series)

Management & Leadership

Nearly every country that produces cars views the automobile industry as strategically important because of its direct economic significance and because it serves as a bellwether for innovation in employment conditions. In this book, industrial relations experts from eleven countries consider the state of the industry worldwide. They are particularly interested in assessing whether the loudly heralded model of lean production initiated by Toyota has become pervasive.The contributors focus on employment practices: the way work is organized, how workers and managers interact, the way worker representatives respond to lean production strategies, and the nature of the adaptation and innovation process itself.

After Lean Production: Evolving Employment Practices in the World Auto Industry (Cornell International Industrial and Labor Relations Report)

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