For introductory courses in tourism found in Business and Tourism &amp; Hospitality degrees. An industry driven perspective on tourism This text combines the extensive industry-based knowledge of John Richardson with an academic and pedagogical framework provided by Martin Fluker. This industry driven perspective is a major source of differentiation between this and other tourism texts now available. These other texts come from an academic perspective overlaid with an applied industry dimension. This text is designed to be used over a twelve or thirteen week semester. Its aim is to give students a firm grounding in both understanding and working with tourism in order to achieve organisational and personal goals. Students are also encouraged to identify clear career opportunities for themselves within the tourism industry.

Understanding and Managing Tourism, 1/e

Business & Money

Richardson, John I.

Fluker, Martin

Industries

Hospitality Press

Margarine Modelling

Jean Hill

George, Hill

This learner's dictionary has an emphasis on the language used in hospitality, tourism and business situations involving Japanese language in general. The dictionary should suit users who have some knowledge of the language but who are not comfortable reading written Japanese. It therefore uses a romaji script. The Japanese vocabulary and expressions have been chosen to emphasize natural rather than strictly literal translations of their English equivalents, and helpful examples of phrases common in hospitality situations are given. Unlike most other dictionaries, this dictionary concentrates on spoken rather than written language. Both everyday and more polite expressions are given, allowing hospitality providers to master the language that Japanese visitors and clients should find appropriate, and avoiding embarrassment from inappropriate usage. Useful appendixes explain some detailed topics, and the introductory notes contain helpful information about speech styles, structure and pronunciation.

The Hospitality English-Japanese Dictionary

Reference

BUTLER, DAVID

Pinkerton, Yoko

Yano, Jun

Greenwood, Ritsuko

Dictionaries & Thesauruses

A phrasebook designed specifically for use by English-speaking people whose work brings them into contact with Japanese visitors. There are 1000 useful phrases arranged by situation. Each section has a vocabulary preceding the phrases, which are printed in English, in Romanized Japanese and in Japanese script. There is an English-Japanese index and vocabulary, and there are lists of numerals, dates, times, distances, colours, directions etc, and a guide to pronunciation.

The Easy Interpreter: A Japanese Phrasebook for the Hospitality Industry

Hiraga, Masumi

A guide to all aspects of leadership, for any student who wants to become a supervisor or manager in the tourism and hospitality industry. The main focus is on managing workplace operations. Emphasis is also placed on the management of staff, including job design, selection and training, and monitoring workplace performance. The book also deals with policies and procedures in detail, including occupational health and safety.

Supervision and Leadership in Tourism and Hospitality

Van Der Wagen, Lynn

Davies, Christine

Job Hunting & Careers

Principles of Hotels Front Office Operations

Sue Baker

This book applies the major concepts and research findings from a number of the central areas of psychology to tourism and tourist behaviour. The book is divided into two parts: the first part cover topics such as tourism motivation, personality & tourism, attitudes & tourism, and tourism & the environment. Part 2 focuses on tourism marketing, human resource management and the industry, evaluation and tourism, and the social impacts of tourism. This book represents a contribution to the growing interface between tourism and psychology in both research and practice. While the book presents current findings from a variety of international perspectives, a focus in each chapter is on major applied psychological research as it now advances the boundaries of this tourism and psychology dialogue.

The psychology of tourism

Glenn F. Ross

Contains 13 Australian-based case studies that provide a snapshot of organisations that have a strategic approach to the application of the marketing process, detailing the development and implementation of these strategies. Harris at Uni of Technology, Sydney, Jago and King at Victoria University, Melbourne, Vic.

Case Studies in Tourism & Hospitality Marketing

Rob Harris

The Traveller's Friend

Alan Richardson

Economics

Professional Hospitality: Core Competencies

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