The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. 
Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

First, Break All the Rules: What the World's Greatest Managers Do Differently

Business & Money

BUCKINGHAM, Marcus

Coffman, Curt

Business Culture

Gallup Press

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

First, Break All The Rules: What The Worlds Greatest Managers Do Differently

Management & Leadership

Now, Discover Your Strengths

Based on a Gallup study of over two million people who have excelled in their careers, NOW, DISCOVER YOUR STRENGTHS uses a revolutionary programme to help readers discover their distinct talents and strengths. The product of a twenty-five year, multi-million pound effort to identify the most prevalent human talents, the StrengthsFinder programme introduces thirty-four talents or "themes" and reveals how they can best be translated into personal and career success. Each copy of the CD contains a unique pin number that gives the reader access to the StrengthsFinder Profile, a Web-based interview that analyses people's instinctive reactions and immediately presents them with their five most dominant strengths. Once listeners know which of the thirty-four talent themes dominates their personality, they can make practical applications at three levels: as an individual, as a manager and within an organisation. Readers learn what kind of environments will allow them to flourish; how managers can better cultivate their employers' talents; and how almost all organisations inhibit the talents of their people and need to change.

Clifton, Donald O.

The latest bestseller from The Gallup Organization provides postitive strategies for work and life is available on CD. Organized around a simple metaphor of a dipper and a bucket, How Full Is Your Bucket? shows how even the briefest interactions every day profoundly affect people's relationships, productivity, health, and longevity. Coauthor Donald O. Clifton, hailed as the grandfather of positive psychology, spent half a century studying the effects of emotions, interviewing people around the world. His discoveries are at the heart of How Full Is Your Bucket? Written in an engaging, conversational style, this audiobook includes colorful stories, five strategies for improving personal emotions, and an online test that measures readers' emotional change. How Full Is Your Bucket? is quick, breezy and will help listeners boost positive emotions in their lives, and in the lives of those around them.

How Full Is Your Bucket?: Positive Strategies for Work and Life

RATH, Tom

Based on a simple metaphor, the book features powerful stories, actionable strategies and breakthrough discoveries from a 50-year study. Includes a toolkit with a new Gallup positivity test and a personality assessment made popular by Gallup’s previous bestseller (over 1 million completes). Organized around a simple metaphor of a dipper and a bucket — already familiar to thousands of people — How Full Is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health and longevity. Coauthor Donald O. Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. These same discoveries are at the heart of How Full Is Your Bucket? Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full Is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colorful stories and five strategies for increasing positive emotions, and it features an online test that measures readers’ Positive Impact. How Full Is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and it has all the makings of a timeless classic. Included in this edition is a bonus section — “Instructional Guide for Educators” — an additional 64 pages with ideas for classroom “bucket filling” activities for teachers to use with their students.

How Full Is Your Bucket? Expanded Educator's Edition

Donald O. Clifton

Tom Rath

Personal stories and actionable advice for the spiritually committed, all rooted in a decades of research. Even in a country as religious as the U.S., many people feel disengaged from their faith communities. More than half report that they really don't get the opportunity in their congregation to do what they do best. People just feel disconnected. Maybe it's because those faith communities make unwitting missteps: Pastors ask shy people to be Greeters, or recruit innately disorganized people to coordinate church events. The problem is simply this: Too many people's talents are going unappreciated. But it doesn't have to be this way. Living Your Strengths shows readers how to use their innate gifts to enrich their faith communities. The book --- written by onetime pastors Albert Winseman and Curt Liesveld, and Donald O. Clifton, co-author of the national bestseller Now, Discover Your Strengths --- shows people how to identify and affirm their talents, and how to use them for growth and service. Most importantly, Living Your Strengths helps people discover their true calling. The book includes an ID code that gives readers access to StrengthsFinder.com, a personality assessment that reveals user's top 5 talent themes. Spiritual enrichment begins with turning talents into strengths. Living Your Strengths is an indispensable guide to help readers to just that.

Living Your Strengths

Religion & Spirituality

Winseman, Albert L.

Clifton, Don

Liesveld, Curt

Christian Books & Bibles

How did you feel after your last interaction with another person? Did that person -- your spouse, best friend, coworker, or even a stranger -- "fill your bucket" by making you feel more positive? Or did that person "dip from your bucket," leaving you more negative than before? The #1 New York Times and #1 BusinessWeek bestseller, How Full Is Your Bucket? reveals how even the briefest interactions affect your relationships, productivity, health, and longevity. Organized around a simple metaphor of a dipper and a bucket, and grounded in 50 years of research, this book will show you how to greatly increase the positive moments in your work and your life -- while reducing the negative. Filled with discoveries, powerful strategies, and engaging stories, How Full Is Your Bucket? is sure to inspire lasting changes and has all the makings of a timeless classic.

How Full Is Your Bucket?

Reference

In this inspirational handbook, the discoveries of Donald O. Clifton, the grandfather of positive psychology, show how the briefest interactions affect people's relationships, productivity, health, and longevity. 100,000 first printing.

How Full Is Your Bucket? Positive Strategies for Work and Life

Clifton, Ph.D. Donald O.

Packed with stories and compelling discoveries from an impressive worldwide consumer database, Married to the Brand reveals why consumers bond with some brands — but not others. Looking through the all-important eyes of the consumer, it shows what companies must do to build enduring and profitable brand relationships. Companies spend millions of dollars every year trying to court consumers. They invest in flashy advertising, celebrity endorsements, loyalty programs, Web sites . . . you name it. And they spend millions more trying to build their businesses through elaborate “relationship management” software. The result? Most marketers still aren’t emotionally connecting with consumers. Sure, their strategies may draw raves, and their ads may win impressive awards at Cannes. They may even raise their brand awareness. But they too often fail to build enduring brand relationships. Put another way: Many marketers are great at wooing a “first date” with consumers — yet lousy at creating a lasting marriage between buyer and brand. Married to the Brand tells the story of what makes profitable brand relationships work — through the eyes of the consumer, not the marketer. Packed with stories and compelling discoveries from a worldwide consumer database, this book explores why people bond with some brands and not others. Emotions aren’t simply warm, fluffy concepts. According to Married to the Brand, which draws on 60 years of Gallup Organization research into consumer psychology, emotional connections can be measured and managed. Married to the Brand shows you how. This is a must-read for profit-obsessed marketers everywhere — from the boardroom, where strategies are formulated, to the front lines, where employees “live” the brand every day.

Married to the Brand: Why Consumers Bond With Some Brands for Life

McEwen, William J.

Marketing & Sales

Teachers and administrators in many schools across the country have been buying “Now Discover Your Strengths” —- which is directed mostly to business managers —- for professional development. Now, they will be able to buy a version of this national bestseller written specifically for teachers. What do great teachers do differently? What separates the top teachers from all the rest? As educators — and American society in general – continue to struggle with how to improve schools in the U.S., these questions become more pressing than ever before. At the heart of any education system —- beyond principals, administrators, and school boards —- is the teacher. His or her role is so essential that The Gallup Organization has, for decades, directed some of the leading thinkers in education and psychology to uncover what makes a teacher great. Written by two educators with a combined 70 years of experience in both classroom teaching and consulting with leaders of America’s schools, Teach With Your Strengths reveals the essential truths Gallup’s research has uncovered. But it zeroes on these monumental findings: While their styles and approaches may differ, all great teachers make the most of their natural talents. And, great teachers don’t strive to be well-rounded. They know that “fixing their weaknesses” doesn’t work — it only produces mediocrity. Worse, it squanders time and attention from what they naturally do well. In Teach With Your Strengths, readers will hear from great teachers: What they do differently; how they handle problem students; how they battle intractable school bureaucracies; how they break through and inspire even the most troubled young people. The book also shows that the best teachers take very unorthodox approaches to education that are sure to stir controversy and attention in the reading public —- especially among other educators! What’s more, readers of Teach With Your Strengths will be able to take an online assessment that reveals their Top 5 strengths, and the book explains how they can put those strengths to work in the classroom. As America’s educators read this groundbreaking book, they’ll discover their own innate talents as a teacher. And you’ll learn how to liberate those talents to inspire the next generation of students.

Teach With Your Strengths: How Great Teachers Inspire Their Students

Liesveld, Rosanne

Miller, Jo Ann

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