Consultants spend years developing their expertise in their respective fields, but most never learn to how to facilitate. This is a major skill gap when you consider just how much time expert consultants spend in client meetings. This book aims to close that skill gap by describing the essential facilitation techniques that all expert consultants need to know. This book: <ul>
<li>describes the core practices and tools used by facilitators</li> <li>offers guidelines about effective questioning</li> <li>provides a bank of the key questions that consultants typically ask</li> <li>explains five different methods for helping groups make decisions</li> <li>provides instructions for using seven key conflict resolution tools</li> <li>outlines practical ways to ensure that every meeting is truly effective</li> </ul>
In addition, this book outlines the essential conversations that all expert consultants need to be able to facilitate. Having a clear step-by-step process takes the stress out of large group meetings and makes them look orderly and well planned. Each of the essential conversations described features instructions for structuring the dialogue and arriving at decisions that everyone can live with. These structured conversations include: <ul>
<li>Discovery </li> <li> Environmental Scanning </li> <li> Project Kickoff</li> <li>Vision and Mission </li> <li>Work Planning, Roles and Responsibilities</li> <li>Risk Assessment </li> <li>Stakeholder Analysis </li> <li>Communication Planning</li> <li>Status Update Meeting </li> <li>Creative Thinking </li> <li>Mid-point Check</li> <li>Systematic Problem Solving </li> <li>Constructive Controversy</li> <li>Survey Feedback </li> <li>Interpersonal Issue Resolution</li> <li>Overcoming Resistance </li> <li>Project Retrospective </li> <li>Project Adjournment</li> </ul>

Facilitation Techniques for Consultants: Indispensable tools to engage clients, improve meetings and build collaborative teams

Business & Money

Bens, Ingrid

Industries

Facilitation Tutor, LLC

Product Description 
Individualized Education Program Meetings are vitally important! 
They represent the opportunity for educators and the families of children with special needs to collaborate on the development of a customized education plan. 
Fortunately, most IEP meetings run smoothly and result in programs that are effective and have the full support of both educators and family members. Sadly, a small percentage of these meetings are challenging. 
When challenges occur, IEP meetings can quickly go from being positive and cooperative to being contentious and stressful. That’s why there is a need to equip staff with needed facilitation tools and technique. 
What’s inside? - an overview of facilitation basics, definitions, the essential core practices, tips about when and how to assume the neutral role - chapters on decision-making tools and the effective use of questions - dozens of process tools that bring structure and cohesion to conversations 
The core of this book is organized around the specific facilitation tools that have been found to be effective at each of five distinct stages in the development of Individualized Education Programs. 
For each stage, there’s a short description of the purpose of that stage, the activities conducted and the challenges commonly encountered. For each stage, there’s also a list of the most commonly made mistakes, the best practices and the facilitation tools that can be used to achieve optimal results. 
Once you start applying these tools, you’ll find that you won’t want to run your Individualized Education Plan meetings without them! 
 About the Author 
Ingrid Bens is the President of Facilitation Tutor, which is a consulting firm created to further the practice of facilitation as a core leadership competency. Ingrid has a Master's Degree in Adult Education and over 25 years of experience as an Organization Development Consultant. Her consulting experience includes the design and facilitation of large-scale, strategic change efforts in a number of Fortune 500 companies, government agencies and nonprofit organizations. Ingrid has consulted on many team implementation projects in banks, hospitals, research firms, educational institutions and manufacturing plants. She has also led many projects to improve employee morale and help management shift to a more inclusive approach to leadership. Ingrid Bens is the well-known author of multiple bestselling books on the topic of facilitation, most notably Facilitating with Ease!, which is in its fourth edition and which has been translated into multiple languages, including Chinese. She is also the author of Advanced Facilitation Strategies and Facilitating to Lead, plus the Memory Joggers entitled Facilitation at a Glance! and The Conflict Handbook. In 2009, Ingrid Bens was asked by Pfeiffer Publishing to create the Facilitation Skills Inventory (FSI). This is currently the only validated instrument available for the assessment of facilitator competency. When she isn't consulting or writing, Ingrid Bens conducts workplace seminars on facilitation skills, team management and conflict management. Her extensive client list includes General Electric, Honeywell, The International Monetary Fund, Merck, CitiGroup, The Department of Veteran's Affairs, Gannett Publishing, Keurig Green Mountain, The National Education Association, The Environmental Protection Agency, AARP, Alcon, The Federal Deposit Insurance Commission, The National Institute for School Leadership, Harley-Davidson, Boeing, KPMG Consulting, The Securities and Exchange Commission, NASA, Philadelphia Children's Hospital, the National Oceanographic and Atmospheric Administration, Genzyme and US Bank and, of course, Region 4 Education Service Center.

Facilitating IEP Meetings

Education & Teaching

Schools & Teaching

A family memoir that recounts the many challenges faced by my brave parents who were living in Austria throughout WWII. When the Nazis started to lose the war, the SS began to police and terrorize the remaining troops. Any soldier who was found outside their unit without a pass was immediately executed for desertion. My father saw this first hand and only narrowly escaped being killed by his own army on more than one occasion. This is the story of how he and my mother somehow married and started a family in the midst of all the chaos. It is a tribute to their incredible perseverance and desire to create a better life for their children.

Surviving Hitler's Army

History

Dolezal Bens, Ingrid

Europe

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