Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. USing as examples UK and overseas companies in the manufactuing and service sector, he examines ways in which directors and senior managers can develop a quality-driven strategic plan and ensure that it is put into practice throughout the company.

Achieve Total Quality (Business Management)

Business & Money

Hutchins, David C.

Management & Leadership

Distributed in the U.S. by Prentice Hall

See the best price to sell, buy or rent books by the Distributed in the U.S. by Prentice Hall publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Distributed in the U.S. by Prentice Hall

See the best price to sell, buy or rent books by the Distributed in the U.S. by Prentice Hall publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Achieve Total Quality (Business Management)