Here is the definitive reference on human resources management and development. No other work can match the scope of data, quality of material, and up-to-date information found in these pages.Completely revised to reflect the growth of the HRM/D function in the past decade, the Handbook is both an authoritative reference and a practical how-to guide. Covering 18 key topics in 102 chapters, it contains contributions from more than 100 experts (56 new to this edition) - a veritable roster of "Who's Who" in all areas of human resources management and development. Included are innovative concepts and strategies as well as time-tested principles and practices, creating a volume of rare balance and depth.Professionals at all levels will find everything they need to know to manage and develop outstanding HRM/D departments and programs. Among the key areas covered are HR planning, budgeting, and cost control; recruitment and selection; employee and labor relations; communications, motivation, and performance appraisal; compensation and benefits; employee services; organization and management development; internal and external training programs; HRD systems design and evaluation; and marketing HR programs and services.In addition, you'll find comprehensive and up-to-date guidance on such emerging topics as workforce diversity; total quality management; work and family programs; empowerment; accommodating and training workers with disabilities; self-directed team development; customer satisfaction training; and electronic media, desktop publishing, and management information systems."The Handbook was developed with today's global practitioners of human resources management and development in mind," notes editor William R. Tracey. "Authors were urged to keep the exposition simple and straightforward . . . to include both verbal and graphic illustrations to enhance reader understanding . . . and to write for a worldwide audience." They have splendidly achieved these goals, and the result is a volume you will consult for years to come - a resource that's sure to help all HRM/D professionals improve productivity, contribute to their organizations' strategic goals, and enrich their careers and their profession.

Human resources management and development handbook

Business & Money

William R. Tracey

Management & Leadership

American Management Associations

The Professional Secretary: Skills and Techniques for Recognition and Success

The professional secretary: Skills and techniques for recognition and success

Barron, Ann

Daniels, Diane

Your team of tigers: Getting good people and keeping them

Rice, Craig S.

<p>Great ideas deserve great presentations -- and this book shows readers exactly how to deliver! Business growth is becoming increasingly dependent on partnerships, joint ventures, and other strategic alliances. Consequently, the ability of professionals to articulate their ideas well to others has become increasingly essential. How to Prepare, Stage, and Deliver Winning Presentations, now in a thoroughly updated edition, gives readers a proven and practical approach to increase their knowledge, capabilities, confidence, and success. The book provides proven, practical advice on communicating essential information when it matters most. Readers will learn how to: * Make their case using persuasive supporting materials that illuminate and inspire * Win over audiences with sound strategy, organization, and persuasive evidence * Use visual aids using current technologies such as computer graphics, LCD projectors, and Web-interactive methods * Create a positive impression through voice, language, and nonverbal impressions This is an essential book for all professionals seeking to influence decision makers, win contracts, and enhance their careers.</p>

How to prepare, stage, and deliver winning presentations

LEECH, Thomas

Records management: A practical guide

Diamond, Susan Z.

Automation

Diebold, John

<p>Centered around several short planning sessions. 'Maintaining Momentum in Long-Range Planning' will show you how to step back and look at your planning. Has it failed or succeeded? What are the implications for charting future strategy? One session centers around weeding out ambiguities or possible conflicts in your original mission statement. You will learn how to better focus your efforts on top-priority objectives.</p>

Maintaining Momentum in Long-Range Planning

Kastens, Merritt L.

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