Product Description 
Learn the simplest way to improve your business communication skills. There is no fluff and no vague advice, just practical step-by-step methods you can start using today.This multi-award-winning book teaches specific methods for business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. \nCommunication should be clear, concise, and should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines?\nThis award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.\nThroughout this book you’ll discover how to: 
· Have shorter, better work conversations and meetings 
· Get to the point faster without rambling or going off on tangents 
· Lead your audience toward the solution you need 
· Apply one technique to almost every discussion, email, presentation and interview with great results\nThis book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all.\nHaving clearer communication is easier than you might expect, and it all starts with the first minute. 
 Review 
"In today's complex work-world, everyone needs a dose of Chris Fenning's methods to become more effective communicators." - Laura Camacho, Forbes coaches council\n"The awareness this book brought me is worth its weight in gold. Furthermore, the tools and formula it describes are simple and achievable." - CEO Lacuna Coaching\n"This is a book that everybody needs." - Editorial team, Friesen Press\n﻿ 
 About the Author 
CHRIS FENNING is the author of The First Minute, a book about clear & concise communication at work. Chris Fenning is a communications advisor on a mission to improve alignment between business and IT teams. He has helped individuals and teams around the world in organizations from start-ups to Fortune 50 and FTSE 100 companies. He has lived in the UK, USA and now lives in the Netherlands with his wife and daughter. You can find out more about Chris at www.chrisfenning.com

The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)

Business & Money

Fenning, Chris

Business Culture

Alignment Group Ltd

Whether you are heading towards senior leadership, are in the middle of your career, or are a recent graduate, this workbook will help you build the critical skill of clear and concise work communication.\nPractice and master The First Minute communication methods using real examples from your own work.\nThe short activities in this workbook will help you to: 
Make your emails shorter and clearer Quickly identify the right things to focus on Create valuable status updates that people want to listen to Kick-start more productive meetings with informative invites Escalate issues quickly and clearly with a repeatable format Practice at your own pace with activities and templates\nCompanion to the multi-award-winning book, The First Minute 2021 Axiom Business Book Award 2021 The Feathered Quill Award

The First Minute - Workbook: How to start conversations that get results

Politics & Social Sciences

Social Sciences

Do you want less frustrating emails at work? 
Would you like replies that actually answer your questions? 
How about getting your team to send shorter, clearer messages?\nIf you answered yes to any of these questions this book is for you (and your team!)\nEffective Emails is a straightforward guide to removing the pain from writing and receiving emails at work. It is the communication skills class we should all have been taught at school but weren’t.\nNOTE: This is NOT a book about sales & marketing email. You will not learn anything about sending cold emails, writing sales copy, or selling or any kind. This book is focused on how to communicate effectively with colleagues, clients, and the people you work with day to day.\nThis book shows you the formula for a clear, concise business emails. You’ll learn how to: Improve the chances of someone reading your email. Get your point across quickly. Get faster, clearer, and more complete replies. Avoid the frustration of group and chain emails. And more… In each chapter Chris Fenning (multi-award-winning author of The First Minute) shares techniques and step-by-step methods developed in his own career, combined with advice from other communication experts. Each page turns vague advice of "write shorter messages" into simple frameworks you can apply to every email you send at work.\nExamples are given throughout the book along with a case study that shows how to turn a long, unstructured email into something clear and easy to understand. Have you ever thought these things? “Did they read my message? Why haven’t they replied yet?” 
“Why did they only answer one question when I obviously sent them three?” 
“Urgh I hate email chains sooooo much!” 
“They copied my boss! What did I do to deserve that?” 
If you’ve ever thought these things, this book is for you.\nIf yes, then this book is for you. Inside you will find the exact steps you can take to never thinking those things again.\nWhen you use the secrets in this book, your employer, colleagues, and team mates will pay attention to what you write. And who knows, they may even thank you for it! FAQ Question: Is this just another book telling me what I should or should not write as a greeting? 
Answer: Definitely not. This book is about effective business communication via email, the word you use to greet someone is one of the least important things when it comes to conveying your message clearly. In this book there is perhaps one page about greetings. The rest is about how to create and structure meaningful messages.\nQuestion: Will this book help me write sales and marketing messages? 
Answer: No it will not. There is no sales or marketing methods in this book. The focus of Effective Emails is to give people tools to help them communicate better with their team mates, colleagues, managers, clients, and other people they interact with in the normal course of their work. Sales teams will benefit from this book when communicating with other teams inside their company, but not when selling to customers.

Effective Emails: The Secret to Straightforward Communication at Work (Business Communication Skills Books)

Education & Reference

Effective Emails: The Secret to Straightforward Communication at Work

Chris Fenning

The First Minute Workbook: How to start conversations that get results (Business Communication Skills Books)

39 Ways to Make Training Stick: What to Do After Trainees Leave the Room (Learning and Development Training Books)

Fenning, Mr Chris

Management & Leadership

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