Ann Andrews was managing several franchisees and was literally pulling her hair out trying to help them understand how franchising works. In sheer frustration one day, she wrote a letter to them, never intending to send it. She showed the letter to a fellow franchisor and he said he wanted 32 copies. And so this book was born. She asks franchisors if it would make their life easier if their franchisees realised: <ul> <li>They have not bought a job</li> <li>What they can do with your system, what they can't</li> <li>What you will be able to do for them, what you probably won't</li> <li>That you are not their mum, their dad or their banker</li> <li>You are absolutely not their enemy</li> </ul> If you are a franchisor, a franchisee OR a manager and your hair is also falling out, then this book is must read...

My Dear Franchisees: A day in the life of a franchisor

Business & Money

Andrews, Ann

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Women Behaving Courageously: How Gutsy Women, Young and Old, Are Transforming the World

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Connecting The Clouds: The Internet In New Zealand

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