<p>Corporate training is the most direct way organizations can ensure its work force is capable of meeting overarching strategic goals. APQC's Corporate Training: A Guide for Your Journey to Best-practice Processes will help both organizations just establishing a formal training function and those looking to energize existing operations. With relevant findings from 10 APQC benchmarking studies and useful examples from 20 best-practice organizations, this Passport to Success book can be used as a guide to best-practice processes for corporate trainers by detailing: - corporate training trends; - creating a strategy and gaining support from senior-level executives; - developing and communicating learning opportunities; - building relationships across the organization; - creating a supportive learning environment; - outlining expectations of students; - evaluating corporate training efforts and remaining relevant; and - evolving and expanding your program. APQC's Passport to Success series consist of easy-to-use, low-priced resource guides that help readers understand and implement programs and processes in a variety of functional areas. These books are intended to guide readers on what can be a difficult journey through somewhat foreign territory. By developing the abilities of their work force to make quick, creative decisions that align with their companies' strategic values, organizations can strengthen their market positions, tackle current problems, and prepare for future challenges.</p>

Corporate Training: A Guide for Your Journey to Best-practice Processes

Wesley Vestal

Darcy Lemons

Marissa Brown

Paige Leavitt

APQC

Six Sigma is a data-driven philosophy based on the idea of eliminating defects and errors, which result in a loss of time, money, opportunities, and business. Over the past two decades Six Sigma has become a standard for maintaining consistency, capitalizing on quality, delighting customers, and exceeding expectations. Six Sigma used to be viewed as a management and process improvement tool solely for the manufacturing world. However, although manufacturing is where Six Sigma originated, organizations in all fields have begun to realize the methodology's potential. After all, everyone, in every field, can benefit from the elimination of errors and waste.  This guidebook can help managers, or any employee tasked with improving operations, decide whether Six Sigma is right for their organizations, as well as provide guidelines for its implementation. The Six Sigma Passport introduces the key concepts champions will need to understand to manage a successful Six Sigma initiative. Specifically, the chapters focus on:  Leadership and Culture--The people, either top management or others, who provide support and guidance for others, as well as the overall environment in which organizational initiatives take place  Training and Certification--Arming individuals with the skills and knowledge they need to be successful in the workplace  Project Selection and Preparation--Choosing a project to work on and preparing to execute it  Project Execution--Applying the methodology to a project to achieve the desired results  Measurement--Analyzing the data before, during, and after an initiative  Replication of Results--Ensuring the results are repeatable throughout the organization on a variety of projects Also included is a survey to determine where you currently stand and advice on how to proceed, with numerous examples from best practice organizations.

Six Sigma Management: A Guide for Your Journey to Best-practice Processes

Susan Elliot Blashka

John Crager

The most critical success factor in tapping the wealth of knowledge hidden from view in organizations is knowing where and how to find it. Knowledge Mapping: The Essentials for Success can help senior and line managers encounter pathways to this unseen knowledge and use it to achieve goals. In his latest book, KM authority Wesley Vestal has drawn on his years of experience as APQC's KM practice lead and subject matter expert on leading research studies to explain in a clear, concise manner how to uncover crucial knowledge and processes needed for successful organizations. Not only does it offer a practical approach to knowledge mapping and detail the essentials--collecting, reviewing, validating, storing, and sharing knowledge--it also guides the reader through the steps of creating customized knowledge maps and offers valuable tips on knowledge mapping as well as distinct types of knowledge maps. As you seek hidden assets in your organization, you could not have a better guide than this practical approach to knowledge mapping.

Knowledge Mapping: The Essentials for Success

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Books by Wesley Vestal