Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to 
<ul>
<li>Engage library staff in the process and encourage their active participation</li>
<li>Navigate successfully through common types of change, such as space planning, departmental reorganization, and changes in work responsibilities</li>
<li>Draw on concepts from psychology, communication, empowerment, planning, and evaluation to minimize friction</li>
</ul>Most workplace changes are not ends in themselves but part of a continuous process of transition. Peppered with short narratives that use real-life examples of change principles, this book helps managers reassure their staff that change can be an opportunity for reflection and personal growth.

The Challenge of Library Management: Leading with Emotional Engagement

vanDuinkerken, Wyoma

Mosley, Pixey Anne

Reference

ALA Editions

Leading Libraries focuses on a service leadership model that can be used as a guide by all types of librarians in order for them to create and sustain the library of the future. This model extends the prototypical customer service philosophy of the library professor to permeate the organization culture and management style, resulting in a customer service culture that is modeled by all personnel in all their relationships and professional interactions. It doing so, it also brings together different principles and best practices of leadership theories and uses them in the library environment in order to addresses library values, priorities and practices. Through the use of examples, exercises and tools for development, this book walks the library leader through a number of characteristics of service leadership in order to employ them in view of the organization culture as well as the work and structure of libraries. It provides guidance on how to apply the values of service leadership to improve customer service, management and human resources, organizational development and training to create a sustainable, service-oriented model for the future of librarianship. The emphasis is on creating a customer-focused and collaborative organizational model that will invite the involvement of individuals in every part and at every level of the service organization, in an effort to improve service, develop the individual and the organization while building trust. It draws from the literature of business and social sciences and relates concepts on leadership and development into the context of libraries.

Leading Libraries: How to Create a Service Culture

Arant-Kasper, Wendi

The study of ethics, essential for effective acquisitions librarians and collection managers, is largely missing from standard library science curriculum. New library professionals must learn about ethics in librarianship on the job, supplemented by reading, attending conferences, and participating in webinars. Guide to Ethics in Acquisitions provides an historical perspective on ethics related to acquisitions of library materials and gives practical examples of situations that require thoughtful consideration of ethical behavior. Ethical issues include: 
<ul>
<li>conflict of interest,</li>
<li>vendor relations,</li>
<li>intellectual freedom,</li>
<li>access, and</li>
<li>privacy.</li>
</ul>The Guide also examines <ul>
<li>different ethical codes in librarianship, </li>
<li>how these codes have evolved to reflect the changes in library practice, and </li>
<li>how they impact acquisitions and related activities.</li>
</ul>While the primary focus is on acquisitions, some of these ethical issues have direct impact on the larger collection management of the library. Consequently, the Guide also examines a collection management perspective, but only insofar as it is related to acquisitions. Written from the perspective of an academic library, the Guide to Ethics in Acquisitions can easily be used by those working in other types of libraries, such as school, public, or special.

Guide to Ethics in Acquisitions (Acquisitions Guides Series, 17)

Politics & Social Sciences

Harrell, Jeanne

Arant Kaspar, Wendi

Philosophy

Assoc for Libr Collections & Tech Svc

Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. Drawing from case studies as well as the literature of business and social sciences, the authors provide guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model byExplaining how a service culture reaches beyond the individual leader with positional authority and extends to all individualsShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountabilityDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and trainingHelping library leaders create a sustainable service culture through codifying their organization's values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planningDiscussing the environment of change in libraries, showing how a library's organizational culture is at the center of being responsive and staying relevantThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

Leading Libraries: How to create a service culture

Business & Money

Management & Leadership

Facet Publishing

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