You're no idiot, of course. You know how to negotiate the best prices, mediate your kids' disputes, and even have your mother-in-law over for dinner now and again. But when it comes to dealing with truly difficult people, you feel like donning a suit of armor. Don't suit up yet! The Complete Idiot's Guide to Getting Along with Difficult People provides you with everyting you need to know to build better relationships. Whether you want to negotiate a raise, ask for your lawnmower back, or take legal actions, this book will help you do it. In this Complete Idiot's Guide, you get:

The Complete Idiot's Guide to Getting Along with Difficult People

Business & Money

Toropov, Brandon

Business Culture

Alpha

A collection of modern-day urban myths and folklore explores questions relating to famous figures, government conspiracies, paranoia, revenge, chain letters, and humiliating experiences.

Complete Idiot's Guide to Urban Legends

Reference

More than at any other time in history, readers are educating themselves on the world's major religions and what each believes. Hinduism, Christianity, Judaism, Buddhism, and Islam often seem at odds with each other, and as readers struggle to understand, "The Complete Idiot's Guide[registered] to World Religions, Third Edition", provides expanded and updated coverage to answer their questions. Expert comparative religion authors Toropov and Buckles provide the perfect companion for answering today's questions about both major and lesser-known religions and beliefs. Along with parts on each of the major five religions - describing history, rituals, celebrations, holy documents, deities, and structure - there is coverage of Asian paths of belief, non-scriptural religions, ancient creeds, and earth-based religions still practiced in Asia, Africa, South America, and island nations, as well as Europe and North America. New coverage includes a discussion of 'hot button' issues such as abortion, gay marriage, sexual issues, violence, women, children, family, and ethics, and what the major religions have to say about each; and, the views of religious extremism across all religions along with an extensive comparative discussion of God (in various forms) and war, information on how each major religion views the afterlife, an expanded sections on Islam, Hinduism, and Buddhism plus new coverage of mystic religions such as Santa Rita.

The Complete Idiot's Guide(R) to World Religions (2nd Edition)

Religion & Spirituality

Buckles, Father Luke

Luke

Religious Studies

Offers an introduction to the role of the pope in the Catholic Church, discusses the Vatican's influence on world history, and profiles selected popes.

The Complete Idiot's Guide(R) to the Popes and the Papacy

History

World

For which album were the songs "Strawberry Fields Forever" and "Penny Lane" originally intended? What was the original title of the album eventually released as Abbey Road ? Which instruments were played by the Fab Four during the recording of "She's Leaving Home"? These are just some of the almost 1,000 questions included in Who Was Eleanor Rigby... Organized year-by-year in chronological chapters, the book includes questions covering all facets of the band from Liverpool, and is a surefire hit with all their fans. 
 More than 25 years after their break-up, the Beatles are once again the hottest act in music. The recent documentary on the band was one of the biggest television events of the year, and the two Anthology double-CDs soared to the top of the charts. . 
 Incidentally, the answers to the questions above are: (1) Sgt. Pepper's Lonely Hearts Club Band, (2) Everest and (3) none -- a group of string musicians handled all the playing. As for the book's title, Eleanor Rigby was a name on a tombstone found by Paul McCartney.

Who Was Eleanor Rigby: and 908 More Questions and Answers About The Beatles

Arts & Photography

Music

Harper Paperbacks

The salary review process is, for most managers, the single most unpopular part of their professional life. Reviews are time-consuming, fraught with potential legal perils, and, all too often, the source of unpleasant face-to-face conflicts. To handle evaluation and performance review questions quickly, efficiently, and properly, this book offers over 300 model evaluations in print and on CD-ROm, as well as strategies for conducting successful face-to-face meetings with employees at all levels and performance categories. This book can help to improve departmental performance at all levels, develop constructive , supportive relationships, and get results from problem employees whose legitimate workplace needs must be addressed.

Manager's Portfolio of Model Performance Evaluations: Ready-To-Use Performance Appraisals Covering All Employee Functions

Management & Leadership

Prentice Hall Direct

60 Second Memos

The ideal resource for the time-pressured manager facing E-Mail or tight deadlines. Here are 1,000 concise model memos for hundreds of business situations. Examples: Implementing unpopular business policies; Encouraging excellent customer service; Day-to-day direct supervision issues; and much more. Index.

Skills

The ideal resource for the time-pressured manager facing E-Mail or tight deadlines. Here are 1,000 concise model memos for hundreds of business situations. Examples: Implementing unpopular business policies; Encouraging excellent customer service; Day-to-day direct supervision issues; and much more.

Prentice-Hall Press

The seemingly elusive ability to elicit the willing co-operation of others is important to an organization's and a manager's success. And today's ultra-competitive corporate atmosphere makes good people skills even more important. This guide offers ideas, tips and techniques that managers need to know in order to make working with others easier. It provides tested strategies and techniques for dealing with subordinates, peers, bosses, vendors and customers.

Manager's Guide to Dealing With Difficult People

Here are hundreds of business-tested ideas, strategies, and techniques that demonstrate exactly what to do and what to say to make dealing with your staff, colleagues, and customers easier. You'll discover, for example, how to earn the respect for your ideas and initiatives; get unwilling subordinates to pitch in during crunch times; build goodwill with demanding clients and customers; get more done with your staff - and increase their level of job satisfaction; respond effectively to the problems your subordinates raise; handle disagreements with your boss without damaging your career; and much more. Plus, you'll find the four distinct initial mindsets from which people tend to operate on the job, as well as some of the major human motivators that will help you get the cooperation you need to meet - and exceed - your goals. Dealing with people, even difficult people, doesn't have to be a matter of making nerve-shredding concessions or enduring nightmare-inducing meetings. Once you practice the proven techniques outlined in this guide, you'll interact with subordinates and superiors more constructively ... and be seen as a manager on the fast track that consistently achieves good results.

The Art and Skill of Dealing with People: Hundreds of Sure Fire Techniques for Getting Your Way with People at Work

See the best price to sell, buy, or rent books by Toropov, Brandon. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Toropov, Brandon

See the best price to sell, buy, or rent books by Toropov, Brandon. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Complete Idiot's Guide to Getting Along with Difficult People

Complete Idiot's Guide to Urban Legends

The Complete Idiot's Guide(R) to World Religions (2nd Edition)

The Complete Idiot's Guide(R) to the Popes and the Papacy

Who Was Eleanor Rigby: and 908 More Questions and Answers About The Beatles

Manager's Portfolio of Model Performance Evaluations: Ready-To-Use Performance Appraisals Covering All Employee Functions

60 Second Memos

60 Second Memos

Manager's Guide to Dealing With Difficult People

The Art and Skill of Dealing with People: Hundreds of Sure Fire Techniques for Getting Your Way with People at Work