When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for
* Developing the interpersonal skills necessary to improve relations with employees
* Understanding the differences between people, and behaving accordingly
* Assessing, and then improving, current working situations
* Creating trust between managers and employees.
Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will
* Reduce stress within the work force,
* Create a positive spirit throughout the company, and
* Increase the organization's productivity and profitability.

The Art of Managing People

Business & Money

Tony Alessandra

Phillip L. Hunsaker

Management & Leadership

Free Press

Is your brain stuck in the OFF position? Are you switched-off for any part of the sales process-from making cold calls to answering questions, to asking for the order, to handling rejection?
Switched-On Selling is a proven, leading-edge, mind-body technology that will immediately re-wire the default settings for all parts of the sales process to balance your brain for optimum success. It starts working as soon as you finish each chapter!
For the first time in book form, Dr. Jerry V. Teplitz presents his revolutionary seminar, hailed as a breakthrough experience by thousands. In Switched-On Selling you will learn the easy-to-do, powerful Brain GymR system, which no other book or sales training incorporates.
Brain optimization expert Jerry V. Teplitz, JD, PhD and top sales guru Tony Alessandra, PhD are Fortune 500 educators and powerhouse sales training pioneers. In this book, Tony Alessandra shares his street-smart sales strategies as Dr. Teplitz interjects specific Brain Gym processes to balance your brain for each step of the selling process. This book will dramatically increase your sales and your bottom line numbers.

Switched-On Selling: Balance Your Brain For Sales Success

Norma Eckroate

Jerry V. Teplitz

Marketing & Sales

Happiness Unlimited Publications

Imagine... When you encounter difficult people - you know how to adapt to them. Where you meet challenging situations - you have the skills transform them. In times when you face the unknown - you remain fearless. If you dream of all that and more... then PeopleSmart is the book you need. PeopleSmart is a unique blend of scientific research on human behavior and my 30-plus years of teaching people smarts - through the Platinum Rule. Once you've been exposed to these hands-on, proven and practical principles, you'll find that you will have access to uncommon wisdom allowing you to: *Become a more loved and effective boss *Gain effortless cooperation of even the most difficult people *Fascinate and influence your spouse and children *Build quick rapport that creates life long relationships *Get along with all types of people from every walk of life Curious about how PeopleSmart achieves all this? Well, here's its secret formula... Ever wondered why your natural behavior sometimes seems to alienate people? It is because that same behavior may not be natural for others. You know in your heart - you have the highest intentions. If you want to get along with your colleagues, employees, bosses, friends, and family, it's essential to become aware of your natural tendencies - and their natural preferences! Here is the key... You must learn to determine and distinguish the four major behavioral styles. PeopleSmart shows you how do this, by helping you to learn about your own style first, then showing you quick and easy ways to identify the styles of others. Finally, you learn how to adjust your behavior so that you become versatile, adaptable and widely popular. It gets even better. Learn to apply PeopleSmart and soon you unconsciously begin to draw out the best in everyone around you. You notice how easy it becomes for you to gain the trust and respect of even the most cynical people you meet. PeopleSmart is very easy to read, and simple to adapt. Here is what you get: Part One "Understanding People Smarts" contains four powerful chapters that help you to identify and better deal with virtually everyone. In "The Platinum Rule," I teach you more about treating others the way they want to be treated, not the way you want to be treated -without being phony or underhanded. In "I Know Who You Are, But What Am I?", I describe each behavioral style and help you determine which one you are. Next, I assist you to identify other people's natural styles. The "Adaptability" chapter includes both versatility and flexibility characteristics and helps you determine how adaptable you are in life's varying situations. Part Two deals with "Workplace Applications." The three chapters here focus on getting along with everyone on the job, leadership styles, and how to sell and deliver quality service with style. In Part Three, we delve into "Personal Applications." In this three chapter section, I walk you through the social scene and how to get along better with friends. Then we cover dealing with your family-- your significant others and children. Finally, we focus on Romance! Romance! and how to dating and romance issues much more effectively. This is a reader-friendly book. You can use and reuse it as a constant companion to consult when dealing with difficult people and stressful situations. PeopleSmart gives you the tools to get what you want in various work situations and equips you with the power and knowledge to cash in on these insights through more positive and productive exchanges with others. You can realistically take charge of improving all your work relationships and this book shows how.

People Smart: Powerful Techniques for Turning Every Encounter Into a Mutual Win

Alessandra, Anthony

Parenting & Relationships

Keynote Publishing Company

This book is about improving your bottom line by implementing a successful, measurable learning process. It is directed at decision makers with responsibility for business results. The target audience is savvy corporate training directors, instructional designers, and human resource managers. We promise to challenge your assumptions about the way training is structured and the decisions that are made about training budgets, interventions and promised outcomes.

Performance Counts and Accountability Pays! Holding Learners Accountable in a Business Setting

Frank Sarr

Pamela Larson Truax

Alessandra & Associates, Inc.

Performance Counts and Accountability Pays! Holding Salespeople Accountable for Their Own Growth and Performance

Performance Counts

This is just a sampling of the powerful techniques you will learn from this book: 1. Discover the preferred business situations for Directors - on page 8 2. Socializers typically work in these types of careers - see page 17 3. Use the checklists on pages 64 &amp; 66 to quickly and accurately identify the styles of your prospects and customers 4. Learn the 14 traits of highly adaptable people - on pages 87 &amp; 88 5. Discover the best ways to introduce yourself to each of the four behavioral styles on page 116 6. Learn the types of questions you might ask a third person to determine your prospect's style - on page 117 7. Read the best ways to leave a voice mail message for each of the four behavioral styles - on page 118 8. Learn how to use the funnel technique of questioning to discover your prospect's needs - on pages 128 &amp; 129 9. Use the feature-feedback-benefit technique discussed on pages 136 &amp; 137 10. Discover how to get a commitment from a Thinker on page 148 11. Use the four-touch after-sale follow-up system presented on page 152 Time has proven that people like to buy from people they know, like and trust. Your ability to connect with people, maintain rapport, lower tension and increase trust will determine how high you climb in the sales profession. Mastery of The Platinum Rule will give you an unfair advantage over other salespeople. Here are expert opinions: The Platinum Rule is communication and relational genius, translated into a very simple, daily philosophical approach that gets results. Well done! Jim Rohn, CPAE, Author, The Five Major Pieces to the Life Puzzle The Platinum Rule is the priceless key to unlocking the door to empowerment, productivity and all business andpersonal relationships. Denis Waitley, Author, Empires of the Mind and The Psychology of Winning The success we achieve is in direct proportion to our ability to understand and communicate with people. Communicating with people on their terms, not our own, is the key to creating a loyal customer base and creating mutually profitable business relationships; both of which result in higher productivity and increased earnings potential. The Platinum Rule is the single most effective tool for learning how to get exactly what we want in life by helping others get exactly what they want - the win-win we're all seeking. Tod Barnhart, Author, The Five Rituals of Wealth

The Platinum Rule for Sales Mastery

Scott Michael Zimmerman

Joseph La Lopa

How well to you communicate with others? Almost every problem, every conflict, every mistake, and every misunderstanding is the result of a communication problem. We've all used words and phrases that have been misinterpreted. In fact, sometimes we create misunderstandings, or even cause "mistrust", not only by what we say but in the way we say our words. You may never completely eliminate communication problems, but the important thing to keep in mind is that you can keep them from happening as frequently--simply by enhanching your communication skills.Set of 6 cassette tapes: Listening; Body Language; The Platinum Rule; Conflict Resolution; Presentation Power; Meeting Magic. This program will teach you the crucial skills you need to become a masterful communicator.

Mastering Your Message

Skillpath Publications

The interviews found in this book are conducted by David Wright, President of ISN Works and Insight Publishing. Achieving success is serious business, or so it would seem. So many people are striving for this nebulous concept known as success. I ve asked many people what their definition of success is and I ve heard different answers from just about all of them. Some people appear successful and on the surface it seems that they should be very happy about what they ve accomplished. But often they are not. Their lives have become so complicated that they feel harried and on a treadmill of endless things to do to keep their hard-won success. Can t success be simple? I wondered if anyone else had ever thought about this, so I searched for speakers and authors who would give me some answers. In this book, Success Simplified, the successful businesspeople I found gave several different answers to my question. The answers were very insightful, in my opinion. I think they will give you a new perspective on success and how to make it simple.

Success Simplified

Patricia Fripp

Dr. Stephen R. Covey

Insight Publishing

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Books by Tony Alessandra