Author Michael Staver explains to the listener how to keep himself/herself calm when provoked by an angry party and how to sidestep angry reactions, such as sarcasm and personal attacks, and focus on the issues at hand. Staver also discusses what to do immediately when hostility flares up. September publication date. 2 cassettes.

21 Ways to Defuse Anger and Calm People Down

Self-Help

Staver, Michael

Personal Transformation

CareerTrack, Inc.

See the best price to sell, buy, or rent books by Staver, Michael. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Staver, Michael

See the best price to sell, buy, or rent books by Staver, Michael. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

21 Ways to Defuse Anger and Calm People Down