This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total quality practical and useful in a real-world setting.

Introduction to Total Quality: Quality, Productivity, Competitiveness (Merrill's International Series in Engineering Technology)

Business & Money

Stan Davis

David L. Goetsch

Management & Leadership

Macmillan Coll Div

Speed. Intangibles. Connectivity. As these three forces converge, every dimension of business behavior is being challenged to its core. If you think that business can be sustained by the old rules of mass production, segmented pricing, and stale organizations, you'll need to think again.Welcome to the new economya world where the rate of change is so fast it's only a blur, where the clear lines distinguishing buyer from seller, product from service, employee from entrepreneur are disappearing. To profit from these revolutionary patterns of business, you need a dynamic guide to the new economy. You need BLUR .In this groundbreaking book, Stan Davis and Chris Meyer deliver more than a guided tour to these momentous shifts. They offer readers a working model to illustrate and benefit from the new rules of the connected economy, where advantage is temporary and nothing is fixed in time or space. Showcasing the practices of dozens of enterprises exploring the new frontiers of businessfrom Amazon.com to DreamWorks SKG to MBNA AmericaDavis and Meyer build a new frame-work for delivering and capturing value, evaluating success, developing strategy, and managing organizations in an economic world no longer determined by static measures of supply and demand. BLUR provides a lens for bringing the emerging economic landscape into focusa world in which change is constant; knowledge and imagination are more valuable than physical capital; products and services are blended as ”offers”; transactions give way to ”exchanges”' and physical markets take on the characteristics of financial markets. This world rewards those who buck convention, like MCI, which has reorganized every six months to release creativity, or David Bowie, who has sold options on his future earnings as an artist. Adaptability is paramount, as more companies build permeable networks of business relationships with suppliers, distributors, employees, and even competitors, and individuals become ”free agents,” contracting their services to the highest bidders. BLUR challenges you to question every assumption you hold about how business is conducted, and encourages you to experiment at the edges of business. BLUR outlines nothing less than a revolution in business and consumer culture. Will you watch on the sidelines as the innovators overtake you, or are you ready to start playing byand discoveringthe rules of BLUR?

Blur: The Speed of Change In the Connected Economy

Christopher Meyer

Economics

Addison-Wesley

This book presents techniques and structure that improve school safety and climate. The author stresses that reacting to bullying, connecting with youth, and modeling positive behavior are the foundations of bullying prevention. Interventions to help aggressive youth internalize rules and develop conscience come next, paired with methods for helping victims heal. This book addresses school wide educational interventions for empowering bystanders to help prevent bullying.

Schools Where Everyone Belongs: Practical Strategies For Reducing Bullying

Education & Teaching

Julia Davis

Schools & Teaching

Research Pr Pub

In the landmark Youth Voice Project research study, authors Stan Davis and Charisse L. Nixon add youth voices to the national debate about bullying and peer mistreatment. They surveyed more than 13,000 students in 31 schools in the United States to determine which actions were most helpful for bullied and mistreated youth. This book presents what they learned from those students and presents major new directions in effective bullying prevention work. This book presents a set of research-based, practical techniques for reducing the harm that bullying can do, building positive schoolwide behavior norms; increasing kind, inclusive behavior by peers; and addressing bias-focused bullying behavior. The book will help practitioners and policy makers listen to youth and improve their effectiveness in this crucial field.Students views of what works and doesn t work in response to bullying are enlightening and sometimes surprising: When asked what made things better or worse in a bullying situation, youth reported that actions involving peer alliance and friendship made things better and that it was effective to access help from others. However, some classic adult advice for youth on bullying, such as telling them to stop and telling them how they're making you feel, actually made things worse more often than they helped youth. Bridging the gap between research and practice, the text offers specific, workable suggestions for educators, administrators, parents, and all other stakeholders. Conclusions focus on ways to make schools safe, inclusive, and supportive environments for learning specifically, by promoting efforts to improve school connections, social equity, and what the authors call the Four Rs : respect, relationships, resiliency, and responsiveness.

Youth Voice Project: Student Insights Into Bullying and Peer Mistreatment

Charisse L. Nixon

Research Press

Why we are on the cusp of a new economic era that will make the changes and challenges of the Information Era seem like child’s play From the bestselling authors of Blur—a defining book of the Information Age—comes a startling glimpse into the near future and the emerging economy that awaits us. It’s Alive foretells the jolt the world is about to receive as the science of molecular evolution races out of the laboratories and into the business world. Think back to the early 1970s. Imagine the opportunities for your business, career choice, and investments had you received an advance report on the ways in which computer and information technology would revolutionize the world. It’s Alive provides that opportunity today: a realistic and persuasive look into the future—the molecular economy—and how it is starting to overtake and reshape the Information Age. Today’s gene mapping and molecular engineering are equivalent to the introduction of transistor radios at the advent of the information economy. Solid-state technology moved from the labs into the business arena, providing in turn the transistor, the microprocessor, and the modem—and the information business. During the next ten years, molecular technology will follow the same pattern, moving from the lab and into the basic operation of the corporation itself. Chris Meyer and Stan Davis are our guides in understanding this new future. They show that not only biological systems evolve. The rules of evolution help explain the process of change in biology, business, and the economy, thereby providing a management guide to the business world around the corner. It’s Alive is not science fiction or futurism. It bases its insights and predictions on the impact the molecular economy is already having in such diverse business environments as manufacturing, financial services, and energy. Through in-depth case studies of Capital One Financial, the U.S. Marine Corps, British Petroleum, and the biotech firm Maxygen, Meyer and Davis show how adaptive behavior works in the real world. As the rules of evolution combine with the connected economy, our business world will become unpredictable, volatile, and continually adaptive—in other words, alive. Also available as an eBook.

It's Alive: The Coming Convergence of Information, Biology, and Business

Crown Business

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Books by Stan Davis