All You Need to Become an Successful Coaching Supervisor This book provides you with the theory and practice on how to succeed in the rapidly growing fields of coaching, mentoring, and consultancy by thoroughly explaining the fundamental principles, formal standards, and skills necessary to become an effective supervisor.

Coaching, Mentoring and Organizational Consultancy: Supervision and Development

Business & Money

Hawkins,Peter

Smith, Nick

Industries

Open Univ Pr

Coaching, Mentoring and Organizational Consultancy

Health, Fitness & Dieting

Psychology & Counseling

Open University Press

How do organizations manage social media effectively? Every organization wants to implement social media, but it is difficult to create processes and mange employees to make this happen. Most social media books focus on strategies for communicating with customers, but they fail to address the internal process that takes place within a business before those strategies can be implemented. This book is geared toward helping you manage every step of the process required to use social media for business. The Social Media Management Handbook provides a complete toolbox for defining and practicing a coherent social media strategy. It is a comprehensive resource for bringing together such disparate areas as IT, customer service, sales, communications, and more to meet social media goals. Wollan and Smith and their Accenture team explain policies, procedures, roles and responsibilities, metrics, strategies, incentives, and legal issues that may arise. You will learn how to: <ul>
<li>Empower employees and teams to utilize social media effectively throughout the organization</li> <li>Measure the ROI of social media investments and ensure appropriate business value is achieved over time</li> <li>Make smarter decisions, make them more quickly, and make them stick</li> </ul>
 Get the most out of your social media investment and fully leverage its benefits at your company with The Social Media Management Handbook. From the Book: Making Sure Social Media Content Complies with Regulatory Guidelines Technology is rushing to catch up with the needs of employers, advertisers, and individuals challenged to comply with FTC requirements, so here are a few suggestions. Employees and Consumers Publishing Social Media We suggest that individual social media publishers (such as bloggers, consumers, and employees) take these seven actions to ensure their compliance: <ol>
<li>Say nothing about a product or service unless there is evidence to support that the statements are truthful and substantiated. The individual is liable for unsubstantiated claims if the statements fall within the definition of an endorsement according to the FTC. </li>
<li>Think twice about working with companies that do not provide disclosure information. </li>
<li>Push back if companies are not providing the information or support needed to comply with FTC guidelines. </li>
<li>Read agreements carefully. </li>
<li>Correct inaccurate or misleading information. </li>
<li>A quote from someone or description of what someone said should fairly reflect the substance of what the person said; quotes and descriptions should not deliberately or inadvertently distort the original meaning. </li>
<li>Always tell the truth, and tell it with confidence. </li>
</ol>
Employers We suggest that employers take these seven actions to ensure their compliance and that of their employees: <ol>
<li>Update social media policies to reflect the FTC Guide revisions in order to proactively inform employees of their obligations. </li>
<li>Educate employees. All of them. </li>
<li>Monitor to ensure compliance with disclosure requirements and accuracy of information. Ensure that social media listening and monitoring capabilities filter for relevant employee statements. </li>
<li>Correct inaccurate or misleading information. </li>
<li>Define and implement a process for handling employee statements that create liability for the company, once they are identified through listening and monitoring capabilities. </li>
<li>Consider implementing one of the emerging technology solutions that aspire to provide scalable, auditable, and compliant disclaimers for companies. </li>
<li>Document the company’s policies and the communication of those policies to employees. (A company can’t just say it did it. It has to be able to prove it.) </li>
</ol>

The Social Media Management Handbook: Everything You Need To Know To Get Social Media Working In Your Business

Wollan, Robert

Zhou, Catherine

Management & Leadership

wiley

Justice through Apologies: Remorse, Reform, and Punishment

In this follow up to I Was Wrong: The Meanings of Apologies, Nick Smith expands his ambitious theories of categorical apologies to civil and criminal law. After rejecting court-ordered apologies as unjustifiable humiliation, this book explains that penitentiaries were originally designed to bring about penance - something like apology - and that this tradition has been lost in the assembly line of mass incarceration. Smith argues that the state should modernize these principles and techniques to reduce punishments for offenders who demonstrate moral transformation through apologizing. Smith also explains the counterintuitive situation whereby apologies come to have considerable financial worth in civil cases because victims associate them with priceless matters of the soul. Such confusions allow powerful wrongdoers to manipulate perceptions to disastrous effect, such as when corporations or governments assert that apologies do not equate to accepting blame or require reform or redress.

Legal Theory & Systems

Cambridge University Press

I Was Wrong: The Meanings of Apologies

Apologies pervade our news headlines and our private affairs, but how should we evaluate these often vague and deceptive rituals? Discussing numerous examples from ancient and recent history, I Was Wrong: On The Meanings of Apologies argues that we suffer from considerable confusion about the moral meanings and social functions of these complex interactions. Rather than asking whether a speech act "is or is not" an apology, Smith offers a nuanced theory of apologetic meaning. Smith leads us with a clear voice though a series of rich philosophical and interdisciplinary questions, arguing that apologies have evolved from a confluence of diverse cultural and religious practices that do not translate easily into pluralistic secular discourse. After describing several varieties of apologies between individuals, Smith turns to collectives. Although apologies from corporations, governments, and other groups can be profoundly significant, Smith guides readers to appreciate the kinds of meaning that collective apologies often do not convey and warns of the dangers of collective acts of contrition that allow individual wrongdoers to obscure their personal blame. Dr. Smith is an assistant professor of philosophy at the University of New Hampshire. A graduate of Vassar College, he earned a law degree from SUNY at Buffalo and a Ph.D. in philosophy from Vanderbilt University. Before coming to UNH, he worked as a litigator for LeBoeuf, Lamb, Greene, and MacRae and as a judicial clerk for the Honorable R.L. Nygaard of the United States Court of Appeals for the Third Circuit. He specializes in the philosophy of Law, Politics, and Society and he writes on and teaches aesthetics. He is working with Cambridge University Press on the sequel to I Was Wrong, applying his framework for apologetic meanings to examples in criminal and civil law. His writings have appeared in journals such as Continental Philosophy Review, Social Theory and Practice, The Journal of Social Philosophy, Culture, Theory &amp; Critique, The Rutgers Law Journal, and The Buffalo Law Review.

Mental Health

Apologies pervade our news headlines and our private affairs, but how should we evaluate these often vague and deceptive rituals? Discussing numerous examples from ancient and recent history, I Was Wrong: On The Meanings of Apologies argues that we suffer from considerable confusion about the moral meanings and social functions of these complex interactions. Rather than asking whether a speech act "is or is not" an apology, Smith offers a nuanced theory of apologetic meaning. Smith leads us with a clear voice though a series of rich philosophical and interdisciplinary questions, arguing that apologies have evolved from a confluence of diverse cultural and religious practices that do not translate easily into pluralistic secular discourse. After describing several varieties of apologies between individuals, Smith turns to collectives. Although apologies from corporations, governments, and other groups can be profoundly significant, Smith guides readers to appreciate the kinds of meaning that collective apologies often do not convey and warns of the dangers of collective acts of contrition that allow individual wrongdoers to obscure their personal blame. Dr. Smith is an assistant professor of philosophy at the University of New Hampshire. A graduate of Vassar College, he earned a law degree from SUNY at Buffalo and a Ph.D. in philosophy from Vanderbilt University. Before coming to UNH, he worked as a litigator for LeBoeuf, Lamb, Greene, and MacRae and as a judicial clerk for the Honorable R.L. Nygaard of the United States Court of Appeals for the Third Circuit. He specializes in the philosophy of Law, Politics, and Society and he writes on and teaches aesthetics. He is working with Cambridge University Press on the sequel to I Was Wrong, applying his framework for apologetic meanings to examples in criminal and civil law. His writings have appeared in journals such as Continental Philosophy Review, Social Theory and Practice, The Journal of Social Philosophy, Culture, Theory & Critique, The Rutgers Law Journal, and The Buffalo Law Review.

Politics & Social Sciences

Philosophy

Nick Smith (aka ulillillia) writes a captivating story with many unexpected turns. Based on the concept of RPGs (role playing games), follow Knuckles, a powerful, spell-casting wizard, as he investigates a mystery of supernatural proportion. A powerful evil presence seeks after the elemental masters. Knuckles tracks the force's every move as he works on fulfilling his greatest dream. It is unknown what evil act the force has planned. (Note: the cover is brightness-adjusted, enhancing print quality.)

The Legend of the 10 Elemental Masters

Science Fiction & Fantasy

Science Fiction

Nick Smith

The Complete Book of Rowing and Sculling from Beginner to Champion

Sports & Outdoors

Water Sports

Alden Rowing Shells Llc

Life isn’t easy for Julius Kyle, a jaded crime hack with the Post. When he wakes up on a sand barge with his head full of grit he knows things have to change. But how fast they’ll change he doesn’t guess until his best friend Mick jumps to his death off a fifty foot bridge outside the Post’s window. Worst of all, he’s a cat. That means keeping himself scrupulously clean, defending his territory and battling an addiction to milk. 
Life isn’t easy for a small cat with a big mouth, uttering words that could lead to a riot – or a war. So when the lovely Moira begs Julius for help, Julius is drawn brutally into a life he has only lived in his novels – the life of his hero sleuth Tiger Straight. 
The cats live in a city called Bast, a sprawling world of alleyways and claw-shaped towers. Julius has to contend with political intrigue, territorial disputes and dog-burglars. For murder, mystery, mayhem and milk treading … join Julius as he prowls deeper and deeper into the crooked underworld of Bast.

Milk Treading

Literature & Fiction

Literary

Luath Pr

In this follow up to I Was Wrong: The Meanings of Apologies, Nick Smith expands his ambitious theories of categorical apologies to civil and criminal law. After rejecting court-ordered apologies as unjustifiable humiliation, this book explains that penitentiaries were originally designed to bring about penance - something like apology - and that this tradition has been lost in the assembly line of mass incarceration. Smith argues that the state should modernize these principles and techniques to reduce punishments for offenders who demonstrate moral transformation through apologizing. Smith also explains the counterintuitive situation whereby apologies come to have considerable financial worth in civil cases because victims associate them with priceless matters of the soul. Such confusions allow powerful wrongdoers to manipulate perceptions to disastrous effect, such as when corporations or governments assert that apologies do not equate to accepting blame or require reform or redress.

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