When should you email, and when should you call, fax, or just show up? What is the crucial—and most often overlooked—line in an email? What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell? Enter Send. Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect email—at work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age—wise, brimming with good humor, and filled with helpful lessons from the authors’ own email experiences (and mistakes). In short: absolutely e-ssential.

Send: The Essential Guide to Email for Office and Home

Computers & Technology

SCHWALBE, WILL

Shipley, David

Software

KNOPF

Send—the classic guide to email for office and home and an instant success upon its original publication—has become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden minefields and pitfalls of email. It provides clear rules for handling all of today’s thorniest email issues, from salutations and subject lines to bcc’s and emoticons. It explains when you absolutely shouldn’t send an email and what to do when you’ve sent (in anger or in error) a potentially career-ending electronic bombshell. And it offers invaluable strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. In this revised edition, David Shipley and Will Schwalbe have added fresh tales from the digital realm and a new afterword—“How to Keep Email from Taking Over Your Life,” which includes sage advice on handheld etiquette. Send is now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.

Send: Why People Email So Badly and How to Do It Better, Revised Edition

Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.

SEND: Why People Email So Badly and How to Do It Better

Business & Money

Management & Leadership

Vintage

Mary Anne Schwalbe was a renowned educator who filled such august positions as Director of Admissions at Harvard and Director of College Counseling at New York's prestigious Dalton School. She also felt it incumbent upon herself to educate the less fortunate and spent the last 10 years of her life building libraries in Afghanistan. But her story here begins with a mocha, dispensed from a machine in the waiting room of the Memorial Sloan-Kettering Cancer Center. Over coffee, Will casually asks his mom what she's been reading. The conversation they have grows into tradition: soon they mutually agree to read the same books and share them together as Mary Anne waits for her chemotherapy treatments. The books they read, chosen by both, range from the classic to the popular: from The Painted Veil to The Girl with the Dragon Tattoo; from My Father's Tears to the Christian spiritual classic Daily Strength for Daily Needs. Their discussions reveal how books become increasingly important to the connection between a remarkable woman whose life is coming to a close, and a young man becoming closer to his mom than ever before.

The End of Your Life Book Club

Parenting & Relationships

Knopf Canada

An inspiring memoir for fans of Joan Didion, Annie Lamott, and Mitch Albom, The End of Your Life Book Club is a beautiful celebration of literature and a profound testament to the ways we remember our loved ones. Mary Anne Schwalbe was a renowned educator who filled such august positions as Director of Admissions at Harvard and Director of College Counseling at New York's prestigious Dalton School. She also felt it incumbent upon herself to educate the less fortunate and spent the last 10 years of her life building libraries in Afghanistan. But her story here begins with a mocha, dispensed from a machine in the waiting room of the Memorial Sloan-Kettering Cancer Center. Over coffee, Will casually asks his mom what she's been reading. The conversation they have grows into tradition: soon they mutually agree to read the same books and share them together as Mary Anne waits for her chemotherapy treatments. Their discussions reveal how books become increasingly important to the connection between a remarkable woman whose life is coming to a close, and a man becoming closer to his mom than ever before.

Vintage Canada

“What are you reading?” That’s the question Will Schwalbe asks his mother, Mary Anne, as they sit in the waiting room of the Memorial Sloan-Kettering Cancer Center. In 2007, Mary Anne returned from a humanitarian trip to Pakistan and Afghanistan suffering from what her doctors believed was a rare type of hepatitis. Months later she was diagnosed with a form of advanced pancreatic cancer, which is almost always fatal, often in six months or less. This is the inspiring true story of a son and his mother, who start a “book club” that brings them together as her life comes to a close. Over the next two years, Will and Mary Anne carry on conversations that are both wide-ranging and deeply personal, prompted by an eclectic array of books and a shared passion for reading. Their list jumps from classic to popular, from poetry to mysteries, from fantastic to spiritual. The issues they discuss include questions of faith and courage as well as everyday topics such as expressing gratitude and learning to listen. Throughout, they are constantly reminded of the power of books to comfort us, astonish us, teach us, and tell us what we need to do with our lives and in the world. Reading isn’t the opposite of doing; it’s the opposite of dying. Will and Mary Anne share their hopes and concerns with each other—and rediscover their lives—through their favorite books. When they read, they aren’t a sick person and a well person, but a mother and a son taking a journey together. The result is a profoundly moving tale of loss that is also a joyful, and often humorous, celebration of life: Will’s love letter to his mother, and theirs to the printed page.

An Entertainment Weekly and BookPage Best Book of the Year During her treatment for cancer, Mary Anne Schwalbe and her son Will spent many hours sitting in waiting rooms together. To pass the time, they would talk about the books they were reading. Once, by chance, they read the same book at the same time—and an informal book club of two was born. Through their wide-ranging reading, Will and Mary Anne—and we, their fellow readers—are reminded how books can be comforting, astonishing, and illuminating, changing the way that we feel about and interact with the world around us. A profoundly moving memoir of caregiving, mourning, and love—The End of Your Life Book Club is also about the joy of reading, and the ways that joy is multiplied when we share it with others.

The End of Your Life Book Club: A Memoir

From the author of the beloved New York Times best-selling The End of Your Life Book Club, an inspiring and magical exploration of the power of books to shape our lives in an era of constant connectivity. Why is it that we read? Is it to pass time? To learn something new? To escape from reality? For Will Schwalbe, reading is a way to entertain himself but also to make sense of the world, to become a better person, and to find the answers to the big (and small) questions about how to live his life. In this delightful celebration of reading, Schwalbe invites us along on his quest for books that speak to the specific challenges of living in our modern world, with all its noise and distractions. In each chapter, he discusses a particular book—what brought him to it (or vice versa), the people in his life he associates with it, and how it became a part of his understanding of himself in the world. These books span centuries and genres (from classic works of adult and children’s literature to contemporary thrillers and even cookbooks), and each one relates to the questions and concerns we all share. Throughout, Schwalbe focuses on the way certain books can help us honor those we’ve loved and lost, and also figure out how to live each day more fully. Rich with stories and recommendations, Books for Living is a treasure for everyone who loves books and loves to hear the answer to the question: “What are you reading?”

Books for Living

Random House Audio |

We Should Not Be Friends: The Story of a Friendship

See the best price to sell, buy, or rent books by SCHWALBE, WILL. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by SCHWALBE, WILL

See the best price to sell, buy, or rent books by SCHWALBE, WILL. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Send: The Essential Guide to Email for Office and Home

Send: Why People Email So Badly and How to Do It Better, Revised Edition

SEND: Why People Email So Badly and How to Do It Better

The End of Your Life Book Club

The End of Your Life Book Club

The End of Your Life Book Club

The End of Your Life Book Club: A Memoir

Books for Living

The End of Your Life Book Club

We Should Not Be Friends: The Story of a Friendship