For over two decades Ahmed Zaki Yamani was oil minister for Saudi Arabia and the force behind OPEC. He was one of the most powerful figures in Saudi Arabian politics and accumulated an enormous personal fortune. This account of his rise and fall reveals the events which eventually overthrew him.

Yamani: The Inside Story

ROBINSON, Jeffrey

Biographies & Memoirs

HarperCollins, Publishers

Complete with 23 case studies, this in-depth guide provides a roadmap for using Six Sigma to improve the quality of software/IT companies. Six Sigma Software Quality Improvement demonstrates how Six Sigma is applicable to the IT industry, with compelling success stories from today's leading IT companies, including Motorola, IBM, Xerox, Infosys, EMC, TCS, Convergys, Seagate, Cisco, and Thomson Reuters. The book offers a true roadmap for software quality improvement from those who have been in the trenches and have won the battles handily. This practical guide illustrates how successful IT companies employ Six Sigma to improve their processes using DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (Define, Measure, Analyze, Design, Verify) and identify and eliminate waste from their processes using Lean Six Sigma. The book also reveals how companies develop new, robust products using Design for Six Sigma (DFSS) concepts. Six Sigma Software Quality Improvement 
<ul>
<li>Provides detailed insight into problems and opportunities that were addressed with the aid of Six Sigma in some of the largest, most successful IT companies </li>
<li>Features 23 detailed success stories identifying the problem/opportunity, the specific Six Sigma statistical tools used, and the resulting return that was realized, so you can replicate the scenarios in your own work situations </li>
<li>Written and contributed by leaders in the quality and software development fields </li>
<li>Provides a global perspective with international companies and global authors </li>
</ul>
Comprehensive coverage: Executive Overview of Six Sigma; DMAIC Methodology Primer; Define - Measure - Analyze - Improve - Control (DMAIC) Case Studies (cycle time reduction, software defects reduction, help desk improvement, productivity improvement, test efficiency improvement, and more); DMAIC Conclusions &amp; Lessons Learned; DFSS/DMADV Methodology Primer; Design for Six Sigma/Define - Measure - Analyze -Design - Verify (DFSS/DMADV) Case Studies (process redesign, new product design, test effectiveness improvement, system availability improvement, and more); DFSS/DMADV Conclusions &amp; Lessons Learned; Lean Six Sigma Primer; Lean Six Sigma &amp; Kaizen Case Studies (documentation reduction, defect reduction, and more); Lean Six Sigma Conclusions &amp; Lessons Learned; Detailed description of Six Sigma programs from leading companies NOTE: In case of questions on this book or to contact any of the authors, please join the "Six Sigma Software Quality Improvement book Users Group" on LinkedIn.

Six Sigma Software Quality Improvement

Business & Money

Nanda, Vic

Management & Leadership

McGraw=Hill

End Of American Century

History

Americas

RANDOM HOUSE UK

Social entrepreneurship has become a global phenomenon. Drawing from the 2nd International Social Entrepreneurship Research Conference held in New York, this book provides an in-depth discussion of this vibrant area of research, explores its regional variation across continents, and looks at new theoretical perspectives.

International Perspectives on Social Entrepreneurship

Mair, Johanna

Science & Math

PALGRAVE~MACMILLAN

The poem in the college classroom usually appears as an autonomous object to be dissected, thus revealing its internal relations—image patterns, meter and rhyme schemes, and types of figurative language. Jeffrey C. Robinson, a college teacher for many years, believes that there is a better way to teach poetry. His conviction, developed over many years and acted upon in his own classroom, has led to a pedagogy that urges the teaching of each poem by examining it in its various contexts. The result, as expressed in this book, is a moving exploration of the relationships among scholarship, teaching, and learning, of critical importance to all teachers of literature, as well as to those concerned with educational theory. Robinson demonstrates his pedagogy with a case study—the teaching of Wordsworth’s “Ode: Intimations of Immortality from Recollections of Early Childhood.” He interprets the students’ fascinating and moving confusions and discoveries as the “Ode” loses its consoling aura and as their thinking takes a correspondingly more energetic, critical, and self-reflective turn. As a teacher, the author—whose muted autobiography itself enriches the context—has had his own concerns to which this book provides some answers: How would a prolonged encounter with one poem significantly alter students’ learning? Would the poem, seen in its social relations, become less an object of worship and more an occasion for the students’ own exploration of the place of art in society and in their own education? This book has emerged out of these questions. As well as being a full rehearsal of the actual literary and historical contexts of Wordsworth’s “Ode,” it is a meditation on the sociology of literary education and necessarily the learning apparatus of the late adolescent.

Radical Literary Education

Literature & Fiction

British & Irish

University of Wisconsin Press

Deftly probing the ambivalence of Romantic writers on the subjects of “passion” and “beauty,” Robinson shows how this ambivalence is also central to the experience of the modern critic in Western society. Is the reader's experience of beauty in art an escape from troubling reality? Or does desire for beauty spur social criticism and reform? Does the representation of erotic passion, as a sign of social critique, exist to be transcended for disinterested spirituality? Or is such passion the very site of the struggle for individual and class rights? Robinson explores the problematic place of passion and beauty in Romanticism’s radical sentiments and reformist politics. Tracing the intertwining of desire and disturbance, of eros and subversion, his meditations encompass poems, novels, diaries; key terms (such as Rousseau’s “sentiment of existence”); writers’ characteristic forms of expression or habits of mind (Wordsworth’s “or”-grammar); figures in literary works (Goethe’s Werther, Byron’s Lambro); problems of genre (the relationship of the Romantic poem and the Romantic essay, the problem of closure, the nature of a “scene”); and larger political questions (feminism in Romantic literature, erotic passion and representations of radicalism). Evoking the original meaning of “essay” as experiment, Robinson has essayed a topography of the Romantic landscape. "This book is daring and it is brilliant. I also think it is right."—James R. Kincaid, University of Southern California

The Current of Romantic Passion

History & Criticism

Grace of Monaco

Leaders & Notable People

Da Capo Press

Standing Next to History: An Agent's Life Inside the Secret Service

Joseph Petro served for 23 years as a special agent in the United States Secret Service; eleven of them with presidents and vice presidents. For four of those years he stood by the side of Ronald Reagan.
Following his career as a Navy Lieutenant, during which he patrolled the rivers and canals along the Vietnamese-Cambodian border, he worked his way up through the Secret Service to become one of the key men in charge of protecting the President. That journey through the Secret Service provides an individual look inside the most discreet law enforcement agency in the world, and a uniquely intimate account of the Reagan presidency.
Engagingly, Joseph Petro tells "first hand" stories of: riding horses with the Reagans; eluding the press and sneaking the President and Mrs. Reagan out of the White House; rehearsing assassination attempts and working, then re-working every detail of the president's trips around the world; negotiating the president's protection with the KGB; diverting a 26 car presidential motorcade in downtown Tokyo; protecting Vice-President Dan Quayle at Rajiv Gandhi's funeral where he was surrounded by Yassir Arafat's heavily armed bodyguards; taking charge of the single largest protective effort in the history of the Secret Service-Pope John Paul II's 1987 visit to the United States; and being only one of three witnesses at the private meeting between President Reagan and Mikhail Gorbachev that ushered in the end of the Cold War.
Joseph Petro provides an original and fascinating perspective of the Secret Service, the inner workings of the White House and a little seen view of world leaders, as a man who stood next to history.

Petro, Joseph

Historical

St. Martin's: Griffin

If ever there was an odd couple. A suburban mom and a coal miner's son. Bonnie Klapper is an attractive, funny, off-beat but tenacious federal prosecutor who constantly thinks out of the box, often to the chagrin of her superiors. She is a full-time Assistant US Attorney, and a full-time mom to two sons, one of whom is a special needs child. Now retired Special Agent Romedio "Rooney" Viola --- first of US Customs then of the Department of Homeland Security --- is a slightly built, larger-than-life eccentric from West Virginia whose reputation was based on his obsessive-compulsive pursuit of fugitives. They were brought together by happenstance while both assigned to the "El Dorado Task Force," operating out of the World Trade Center. A raid on three wire remitters in Queens, New York uncovered huge amounts of drug money being sent to three tiny villages in a Colombian valley that no one had ever heard of. Neither the Justice Department nor the Treasury Department seemed terribly concerned with where the money was going, as long as this flow of drug cash was stopped. Bonnie and Rooney wanted to know more. Working together out of her tiny office in the implausible outpost of Hauppauge, Long Island, they set off on a 13 year journey to dismantle --- systematically --- the Colombian cartel responsible for 60% of all the cocaine coming into the United States. Her superiors Justice and his superiors at what was then Immigration and Customs Enforcement were quick to write them both off as dreamers. Management believed there were enough drug dealers in the greater New York area to keep everyone busy for a long time. Taking down a barbarous gang of traffickers and murderers 2500 miles away, was pure fantasy. But Bonnie wasn't so sure. And Rooney didn't care what they thought. Veteran author Jeffrey Robinson, whose previous international bestsellers on international organized crime and dirty money include "The Laundrymen," "The Merger" and "The Sink" tells this story of true grit, guile, determination, fighting the system, beating the system and overcoming overwhelming odds with the pace of a great thriller. This is "The French Connection" for 2011!

The Takedown: A Suburban Mom, A Coal Miner's Son, and The Unlikely Demise of Colombia's Brutal Norte Valle Cartel

True Crime

Thomas Dunne Books

The intimate story of the prince and the princess, their fairy tale lives and the life after they lived happily ever after

Rainier and Grace: Their Story

Avon/Books

See the best price to sell, buy, or rent books by ROBINSON, Jeffrey. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by ROBINSON, Jeffrey