Fills the gap in the literature by offering a structured end-to-end proven methodology to substantially improve the skills of both beginning and practicing systems engineers. DLC: Systems engineering.

Successful Systems Engineering for Engineers and Managers

Engineering & Transportation

Reilly, Norman B.

Engineering

Florence, Kentucky, U.S.A.: Van Nostrand Reinhold

Written for today's busy workers and managers, this highly readable and to-the-point overview offers a penetrating look at the modern quality movement. Quality: What Makes It Happen? engagingly brings real life meaning to the tenets of the new quality ethic and answers the questions: What is the quality movement? Where did it come from? How will it affect me? Words and phrases such as empowerment, TQM, quotas, employee rankings, driving out fear, breaking down barriers, customer satisfaction, and statistical process control are made clear and unambiguous. Addressing everyone involved in the performance of an organization, Reilly describes what has worked and what hasn't. Organizational needs for supplier integration, customer participation, and extensive re-training from the top down, and the revolution in our basic concepts of leadership are brought into focus through the extensive use of examples and hard experience. Beginning with a historical perspective on the origins and maturation of the modern quality movement, the book then takes us through Dr. W. Edwards Deming's famous fourteen points for the achievement of quality. The section entitled New Quality in Action candidly recounts actual organizational successes and failures in building quality programs, the effects of good and bad managers, the values of worker involvement, and the crucial role that organization-wide training must play. The book concludes with top-level, hard learned implementation guidelines for quality. Quality: What Makes It Happen? is required reading for CEOs, presidents, all types of managers, foreman and workers, consultants, and teachers of management courses.

Quality: What Makes It Happen?

Business & Money

Management & Leadership

John Wiley&Sons, Inc.

This book combines the subjects of planning for--and executing--product development in a team-based environment. Real-life examples emphasize the importance of complete planning in the production process and demonstrate the application of formal teams in each phase of product development.

The Team Based Product Development Guidebook

Asq Pr

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