Managing conflict in organizations

Business & Money

Rahim, M. Afzalur

Management & Leadership

Praeger

Managing Conflicts in Organizations

Abbey Publishing

The twelve essays collected here offer a wide-ranging look at the latest theory and research in conflict management. Organized around six broad topical areas, the volume explores organizational conflict, communication and conflict, negotiation and bargaining, mediation and arbitration, conflict in the public sector, and international conflict. Interdisciplinary in scope, the essays are designed to help human resources professionals, industrial psychologists, managers, and students of organizational behavior learn to manage conflict by identifying ways to maximize its positive effects while minimizing its negative and potentially disruptive influences.Each of the six sections includes two chapters and an introduction by one of the leaders in the conflict management field. Among the topics addressed are the goal interdependence approach to communication in conflict, applied communications research in negotiation, comparing hardline and softline bargaining strategies, consistency in employee rights, the effect of payoff matrix induced competition, and mediation in the People's Republic of China. The final two sections examine conflict in the public sector and international conflict, with individual chapters on managing conflict in the policy process, the theoretical dimensions of environmental mediation, relationships of hierarchy, and deterrence and the management of international conflict. Taken together, these essays provide a comprehensive overview of the current state of theoretical and applied work in conflict management.

Theory and Research in Conflict Management:

This is a revised and updated edition of Rahim's classic work. It provides a systematic approach to the management of organizational conflict. Conflict in organizations is classified as intrapersonal, interpersonal, intragroup, and intergroup. The management of these four types of conflicts involves, according to Rahim, the diagnosis of and intervention in conflicts. A diagnosis provides the basis for intervention, and intervention is needed to maintain a moderate amount of conflict at the individual, group, and intergroup levels. This enables the organization's members to learn Rahim's five classic styles of handling interpersonal conflict (integrating, obliging, dominating, avoiding, and compromising) so that they can deal with different situations effectively.
This new edition will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.

Managing Conflict in Organizations

This edited collection examines organizational conflict and how it is handled in seven different countries (and cultures) around the globe: France, Japan, the Netherlands, Norway, South Africa, Spain, and Turkey. Experts on each country discuss how various social, cultural, and economic forces affect conflict management; how managerial styles differ with regard to organizational and interpersonal conflict management; alternative dispute mechanisms available in each country for the resolution of conflict; and how general managerial effectiveness can be improved with respect to organizational conflict.

Global Perspectives on Organizational Conflict

Blum, Albert A.

Intelligence, Sustainability, and Strategic Issues in Management (Current Topics in Management)

Routledge

Current Topics in Management presents basic research on the theory and practice of management and administration. Volume 11 includes invited contributions and revised versions of papers presented at the 2005 International Conference on Advances in Management (ICAM), held in Washington, DC. This volume further exemplifies ICAM's comparative orientation, in its broad scope of management perspectives, in its diverse locations of research and its application, and in its comparisons of findings, methodologies, and operational definitions.  Part 1, "Research Method, Organizational Culture, and Learning," contains three chapters dealing with external validity in survey research, indicators of knowledge competence, and the role of organizations in knowledge-based systems. Part 2, "Organizational Behavior and Effectiveness," contains three chapters dealing with organizational culture and network of organizational relationships, stressors in twenty-one occupations, and the relationships of personality and organizational resources to job burnout. Part 3, "Human Resource Management and Entrepreneurship," contains three chapters dealing with the assessment of mentoring approaches, employees' perception of involuntary/voluntary turnover, and the integration of entrepreneurial-orientation and resource-based views of the firm. Part 4, "International and Cross-Cultural Management," contains three chapters dealing with international and cross-cultural research in organizations with the topics including expatriate adjustment, international assignment and employee development, and the relationship between emotional intelligence and transformational leadership.  This volume will be of particular interest to corporate libraries, doctoral students in management and administration, economists, and labor studies specialists . M. Afzalur Rahimis the founding editor of the International Journal of Organizational Analysis and International Journal of Conflict Management, author of twenty books and numerous journal articles, and is a Distinguished University Professor at Western Kentucky University.

Current Topics in Management: Volume 11

A Bibliography of Doctoral Dissertations and Masters' Theses on Conflict, 1975-89

Health, Fitness & Dieting

Kaufman, Sandra

Psychology & Counseling

Intl Assn for Conflict

Managing Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teaches how best to manage conflict to achieve productive outcomes. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. 
This book is a vigorous analysis of the rational application of conflict theory in organizations for organizational behavior students, as well as practitioners looking to practice constructive conflict management in their work. This fifth edition has been thoroughly updated to reflect the latest research in the field and explains the effect that research has on practice, with an expanded range of practical examples and cases. 
It covers emergent topics such as: Differentials in conflict management styles across generations Technology and its effect on conflict style changes Cross-cultural studies and diversity 
This text is a valuable resource for students, instructors, and researchers in human resource management and organizational behavior, and a practical handbook for practitioners that manage (or manage upward) their colleagues.

Reference

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