<p>The contact center is at the heart of many businesses today, and CRM initiatives are making customer contact even more critical to the health of every company. 20:20 CRM provides a strategic view of where businesses should be going with their customer contact operation, with practical examples of how to get there.</p>

20: 20 Crm

Philonenko, Laurent

Anton, Dr. Jon

Business & Money

Purdue University Press

See the best price to sell, buy, or rent books by Philonenko, Laurent. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Philonenko, Laurent

See the best price to sell, buy, or rent books by Philonenko, Laurent. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

20: 20 Crm