Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done

Today's communities—whether they are currently strong, or struggling to survive—face difficult challenges if they want to be tomorrow's healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow. 
Results That Matter will provide a new governance framework for using valuable tools of community improvement—especially performance measurement and citizen engagement—to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. The benefits and practicality of the framework and related practices will be reinforced by case examples from 25 communities across the country. The book will offer "how to" guidance to public and nonprofit managers, including promising practices for effective communities, and new roles for citizens, community leaders, and managers.

Business & Money

Paul Epstein

Paul M. Coates

Lyle D. Wray

David Swain

Education & Reference

Jossey-Bass Inc Pub

The Observer's Notebook

Better Decisions Faster: Unshakable Confidence When You Need It Most

Business Culture

Amplify Publishing

Paul Epstein, founder of Purpose Labs, successfully steered business teams that executed billion-dollar NFL campaigns, broke Super Bowl revenue records, and generated league-leading sales results for cellar-dwelling NBA clubs. He then served as a consultant for the largest brands in business and sports. But after experiencing his own personal and career transformation, Epstein embarked on a mission to tackle a crisis of leadership. Now, in The Power of Playing Offense, Epstein invites you to meet him at the 50, and get real about taking a people-first approach that boosts performance, perseverance, and passion. As the "Why Coach" inside the San Francisco 49ers front office, one question kept Epstein up at night: Who is coaching the coaches? He noticed a crucial gap in the development of leaders; they were expected to lead others before they learned to lead themselves. In an effort to fill this gap in the market, Epstein curated this interactive playbook-and its corresponding website www.powerplayingoffense.com-for influencers and leaders like you, with more than 50 activities, tools, and strategies you can implement on Monday morning.The Power of Playing Offense will help you level up your leadership and transform your team from paycheck driven to purpose-driven, from adversity to achievement, from disengaged to inspired, from controlled to connected, and from success to significance-resulting in a life and career of fulfillment and impact.

The Power of Playing Offense: A Leader's Playbook for Personal and Team Transformation

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Books by Paul Epstein