If you want to help your city save more without cutting service levels, as Indianapolis did; if you need to do more with half the staff, as New Zealand's state-owned enterprises did; if you want to double the effectiveness of your organization, as the U.S. tactical Air Command didread this book.In the pages of Banishing Bureaucracy, David Osborne, coauthor of the New York Times bestseller Reinventing Government, and Peter Plastrik, one of the most respected innovators to come out of state government in the past decade, provide a road map by which reinventors and political thinkers of all persuasions can actually make reinvention” work.Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very DNA” of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improvewhat some would call a self-renewing system.Obviously, this is complex work that requires careful strategy, and that is just what Banishing Bureaucracy provides. David Osborne and Peter Plastrik lay out what they call the Five Cs” for successfully reinventing public organizations:The Core Strategy, to help them create clarity of purpose.The Consequences Strategy, to introduce consequences for their performance.The Customer Strategy, to make them accountable to their customers.The Control Strategy, to empower organizations and their employers to innovate.The Culture Strategy, to change the habits, hearts, and minds of public employees.Drawing on a rich base of American and international case-studies, Banishing Bureaucracy delivers the battle-tested, strategic thinking that has proved itself around the globe, in every area of governmentfrom national to local, from defense to day care.

Banishing Bureaucracy: The Five Strategies For Reinventing Government

Plastrik, Peter

Osborne, David

Business & Money

Basic Books

Staff Training and Assessment

This is a practical guide for trainers and line supervisors/managers who need a clear description of terms, techniques, methods and tools. The author explains why training activity must match the culture in which training interventions are embedded. This training resource provides clear and usable frameworks for analyzing situations, check lists, examples and reading lists.

Management & Leadership

Thomson Learning

"A landmark in the debate on the future of public policy."—The Washington Post.

Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (Plume)

Gaebler, Ted

Economics

Penguin Publishing Group

Co-written by the co-author of the influential 1992 book, Reinventing Government, a practical plan for permanently changing public administrations promises to increase their effectiveness, efficiency, and capacity for innovation. Reprint.

Banishing Bureaucracy: The Five Strategies for Reinventing Government

Politics & Social Sciences

Politics & Government

Plume

The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis

Government fiscal problems have reached crisis proportions and generated headlines all over the country. In Oregon, schools are forced to close early because money to operate them runs out. In New York City, firehouse closings cause celebrity-studded neighborhood protests. Twenty-two state governors, from both parties and all regions of the country, have proposed tax increases to make up for falling revenues, rising expenses, and falling federal support. In Washington, the federal government projects a half-trillion-dollar deficit. The fiscal crisis in government at every level is the most severe it's been since World War II.Where David Osborne's 1992 New York Times bestseller Reinventing Government was descriptive, showing readers a new model of government then emerging around the country, The Price of Government is prescriptive. It offers specific solutions, drawn from the authors' ten years of experience applying reinvention strategies, and shows how to apply them in the context of a permanent fiscal crisis. The authors describe how a budget process that starts with results, not spending programs, has been a springboard for transformation in governments at all levels. The Price of Government will interest everyone who is concerned with how our tax money is spent--and how to get the government we need to thrive and prosper.

The Price Of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis

Hutchinson, Peter

Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen and teachers, closing schools, and cutting services. But the fiscal pain won't go away, and the bankrupt ideologies of left and right offer little guidance.The Price of Government presents a radically different approach to budgeting—one that focuses on buying results for citizens rather than cutting or adding to last year's spending programs. It advocates consolidation, competition, customer choice, and a relentless focus on results to save millions while improving public services.

In this user-friAndly set of training materials, David Osborne andVictor Colon Rivera give managers and employees advice on how theycan apply the principles behind the reinvention revolution that ischanging the way government works. Designed for use in federal,state, and local governments, this workbook includes exercises,brain teasers, and discussion items to create an interactive,involving learning environment.  The Reinventing Government Workbook is designed to help employeesat all levels understand the basic changes that are taking placeand how they can help contribute.  The Reinventing Government Facilitator Guide provides detailed,step-by-step instructions on making the training experiencerewarding and memorable. It includes useful tips on designing thetraining program, instructions on using the workbook exercises,answers to frequently asked questions, and more.

The Reinventing Government Workbook: Introducing Frontline Employees to Reinvention

Colon Rivera, Victor

Jossey-Bass

From David Osborne, the best-selling author of Reinventing Government and Victor Colon Rivera comes the training material you need to implement reform and renewal in government. Since the publication of Reinventing government, readers have sought hands-on materials for implementing the revolutionary concepts of this book in their own organizations. In the Reinventing Government Workbook and Facilitator Guide, David Osborne and Victor Colon Rivera give you the tools you need to effectively apply the principles behind the reinvention revolution that is changing the way government works The Facilitators Guide offers detailed, step-by-step instructions on making the training experience rewarding and memorable. It provides:  The groundwork for understanding and preparing for the Reinventing Government Workshop and using the workbook **Suggestions, in checklist format, to help promote the workshop and foster communication with decision makers and potential participants **A checklist of ideas, suggestions, and items needed to run a successful workshop **Information in a step-by-step recipe format to assist you in introducing the workshop, managing the group, and running each of the four modules **Additional exercises and overheads designed for longer formatted workshops or courses **Reproducible masters that correspond to all overheads  The user-friAndly workbook brings the pronciples of Reinventing Government to life, helps participants apply the principles, and inspires improved performance. It offers:  A guide to developing innovative and better ways of conducting public business Tools and techniques to increase the effectiveness of your organization Examples of successful governments that are reinventing themselves today  Designed for use in federal, state, and local government, the workshop material includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment. It also gives you the flexibility to run a one-day, two-day or longer workshop.

The Reinventing Government Facilitator's Guide: Introducing Frontline Employees to Reinvention (includes Facilitator's Guide & Workbook), Binder + 8-1/2" x 11" Paperback

Business Development & Entrepreneurship

Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical "lessons learned," "do's and don'ts," "steps to take," and "pitfalls to avoid" in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.

The Reinventor's Fieldbook: Tools for Transforming Your Government

Marketing & Sales

See the best price to sell, buy, or rent books by Osborne, David. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Osborne, David

See the best price to sell, buy, or rent books by Osborne, David. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Banishing Bureaucracy: The Five Strategies For Reinventing Government

Staff Training and Assessment

Staff Training and Assessment

Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (Plume)

Banishing Bureaucracy: The Five Strategies for Reinventing Government

The Price Of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis

The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis

The Reinventing Government Workbook: Introducing Frontline Employees to Reinvention

The Reinventing Government Facilitator's Guide: Introducing Frontline Employees to Reinvention (includes Facilitator's Guide & Workbook), Binder + 8-1/2" x 11" Paperback

The Reinventor's Fieldbook: Tools for Transforming Your Government