With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape! First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, requirements management, and more. Round out your skills with information on security and testing!
 * Get SAP Solution Manager 7.2 up and running * Learn to manage business applications with SAP Solution Manager * Explore the processes and functions essential to your job
 Upgrading and Configuration Prepare your system for use! Get step-by-step instructions for upgrading to SAP Solution Manager 7.2 and complete the baseline configuration tasks.
 Monitoring Keep a close eye on your system! Use Business Process Operations, root cause analysis, process orchestration monitoring, data volume management, and other tools for system and application monitoring.
 Maintaining Smooth your day-to-day tasks! Make change control management, requirements management, and IT project and portfolio management part of your daily workflow to keep your system in tiptop shape.
 Troubleshooting Respond quickly to snags! Use IT Service Management (ITSM) for incident and problem management and see how testing can help prevent system service from being disrupted.
 * Upgrading to 7.2 * Configuration * Monitoring tools * Business process documentation * Quality Gate Management * Change Request Management (ChaRM) * Requirements management * IT Service Management (ITSM) * IT project and portfolio management * Testing * Business Process Operations * Security

SAP Solution Manager (SolMan) 7.2: Practical Guide (SAP PRESS)

Business & Money

Steve Christian

Michael Pytel

Jereme Swoboda

Nathan Williams

Management & Leadership

SAP Press

Are you ready to forever simplify the way your company processes and attends to service requests? With AIM and ChaRM, SAP Solution Manager provides the functionality you need to do just that—and this book provides everything you need to know to take advantage of it! You’ll find both the background and the configuration steps you need to have the major service functionalities up and sailing smoothly in no time. 1. Comprehensive Introduction Learn about the principles of ITSM, and see how you can integrate them holistically into Application Lifecycle Management and SAP Solution Manager. 2. Major Tools in IT Service Management Obtain the background information you need on AIM and ChaRM, understand Incident and Problem Management, learn how to work with requests for change, and much more. 3. Configuration Steps Find explicit, functional configuration instructions and screenshots that will help you get AIM and ChaRM running in your SAP system. 4. Reporting and Analytics Understand how to use key KPI-based reporting features and dashboards to monitor progress and status. 5. SAP Solution Manager 7.0 vs. 7.1 Get the nitty-gritty when it comes to differences between SAP Solution Manager releases. Also, overcome potential trip-ups, and find recommendations and best practices when upgrading. Highlights Include: <ul>
<li>Application Incident Management (AIM)</li> <li>Change Request Management (ChaRM)</li> <li>SAP CRM Web UI</li> <li>Application Lifecycle Management integration</li> <li>Roles and responsibilities</li> <li>End-to-end setup activities</li> <li>Approval management procedures</li> <li>Transport Management System</li> <li>SAP and non-SAP changes</li> <li>Deltas between 7.0 and 7.1</li> <li>Reporting and analytics</li> <li>Core and extended ITSM features</li>
</ul>

ITSM and ChaRM in SAP Solution Manager (SAP PRESS)

Traditional Chinese edition of the New York Times bestseller The Kinfolk Home: Interiors for Slow Living by Nathan Williams, the bestselling author of The Kinfolk Table and editor in chief of Kinfolk, a quarterly magazine of lifestyle. In Traditional Chinese. Annotation copyright Tsai Fong Books, Inc. Distributed by Tsai Fong Books, Inc.

The Kinfolk Home: Interiors for Slow Living (Chinese Edition)

Crafts, Hobbies & Home

Crafts & Hobbies

San Cai/Tsai Fong Books

See the best price to sell, buy, or rent books by Nathan Williams. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Nathan Williams