Book by Moore, Mark H., Sparrow, Malcolm K.

Ethics in Government: The Moral Challenge of Public Leadership

Politics & Social Sciences

Moore, Mark H.

Sparrow, Malcolm K.

Philosophy

Pearson College Div

Mark H. Moore’s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth a philosophy of performance measurement that will help public managers name, observe, and sometimes count the value they produce, whether in education, public health, safety, crime prevention, housing, or other areas. Blending case studies with theory, he argues that private sector models built on customer satisfaction and the bottom line cannot be transferred to government agencies. The Public Value Account (PVA), which Moore develops as an alternative, outlines the values that citizens want to see produced by, and reflected in, agency operations. These include the achievement of collectively defined missions, the fairness with which agencies operate, and the satisfaction of clients and other stake-holders.
But strategic public managers also have to imagine and execute strategies that sustain or increase the value they create into the future. To help public managers with that task, Moore offers a Public Value Scorecard that focuses on the actions necessary to build legitimacy and support for the envisioned value, and on the innovations that have to be made in existing operational capacity.
Using his scorecard, Moore evaluates the real-world management strategies of such former public managers as D.C. Mayor Anthony Williams, NYPD Commissioner William Bratton, and Commissioner of the Minnesota Department of Revenue John James.

Recognizing Public Value

Business & Money

Economics

Harvard University Press

A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard's Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? 
 Moore's answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore's cases, we witness dilemmas faced by a cross section of public managers--William Ruckelshaus and the Environmental Protection Agency, Jerome Miller and the Department of Youth Services, Miles Mahoney and the Park Plaza Redevelopment Project, David Sencer and the swine flu scare, Lee Brown and the Houston Police Department, Harry Spence and the Boston Housing Authority. Their work, together with Moore's analysis, reveals how public managers can achieve their true goal of producing public value.

Creating Public Value: Strategic Management in Government

Politics & Government

A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard's Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate?
Moore's answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore's cases, we witness dilemmas faced by a cross section of public managers--William Ruckelshaus and the Environmental Protection Agency, Jerome Miller and the Department of Youth Services, Miles Mahoney and the Park Plaza Redevelopment Project, David Sencer and the swine flu scare, Lee Brown and the Houston Police Department, Harry Spence and the Boston Housing Authority. Their work, together with Moore's analysis, reveals how public managers can achieve their true goal of producing public value.

Americans rank crime among the most urgent of social concerns. Overflowing prisons and public outcry have led many to propose that the criminal justice system could control crime more effectively by focusing on dangerous offenders. 
 Recent social studies have suggested that serious criminality is highly concentrated and that high-rate offenders can be distinguished from others on the basis of prior criminal conduct, drug abuse, and employment record. Such studies urge judges to shift from rehabilitative sentencing to selective incapacitation, with longer prison sentences for convicted criminals who are deemed unusually dangerous. In response to these recommendations, some prosecutors' offices have established career criminal units designed to assure that repeat offenders will be prosecuted to the full measure of the law. Some police departments are experimenting with "perpetrator-oriented patrols" targeted on suspected high-rate offenders. 
 The authors of this major book in criminal jurisprudence describe and analyze the intellectual and social challenge posed to public officials by this new thrust in criminal justice policy. They develop a framework for evaluating policies that focus on dangerous offenders. They first examine the general issues that arise as society considers the benefits and risks of concentrating on a particular category of criminals. They then outline how that approach might work at each stage of the criminal justice system--sentencing, pretrial detention, prosecution, and investigation. 
 This cogently argued book provides much needed guidance on the crucial questions of whether sharpened attention to dangerous offenders is just, whether such a policy can be effective in managing the problem of crime, which applications seem particularly valuable, what the long-term risks to social institutions are, and what uncertainties must be monitored and resolved as the policy evolves.

Dangerous Offenders: The Elusive Target of Justice

Estrich, Susan

McGillis, Daniel

Spelman, William

Americans rank crime among the most urgent of social concerns. Overflowing prisons and public outcry have led many to propose that the criminal justice system could control crime more effectively by focusing on dangerous offenders. Recent social studies have suggested that serious criminality is highly concentrated and that high-rate offenders can be distinguished from others on the basis of prior criminal conduct, drug abuse, and employment record. Such studies urge judges to shift from rehabilitative sentencing to selective incapacitation, with longer prison sentences for convicted criminals who are deemed unusually dangerous. In response to these recommendations, some prosecutors' offices have established career criminal units designed to assure that repeat offenders will be prosecuted to the full measure of the law. Some police departments are experimenting with "perpetrator-oriented patrols" targeted on suspected high-rate offenders. The authors of this major book in criminal jurisprudence describe and analyze the intellectual and social challenge posed to public officials by this new thrust in criminal justice policy. They develop a framework for evaluating policies that focus on dangerous offenders. They first examine the general issues that arise as society considers the benefits and risks of concentrating on a particular category of criminals. They then outline how that approach might work at each stage of the criminal justice system--sentencing, pretrial detention, prosecution, and investigation. This cogently argued book provides much needed guidance on the crucial questions of whether sharpened attention to dangerous offenders is just, whether such a policy can be effective in managing the problem of crime, which applications seem particularly valuable, what the long-term risks to social institutions are, and what uncertainties must be monitored and resolved as the policy evolves.

Estrich, Susan R.

Social Sciences

The Chronological Life of Christ is written with one purpose--to see every Christian become a better Bible student. To accomplish this task, Mark Moore has assembled a definitive chronology of Christ.

Chronological Life of Christ (vol. 2)

Religion & Spirituality

Christian Books & Bibles

College Press Publishing Compa

From the preface: "History has dealt the juvenile court (and, more broadly, the juvenile justice system) a cruel blow. What began as a promising social experiment has disappointed nearly everyone... Inevitably, disillusionment has weakened the mandate of the juvenile justice system. Conflicts in philosophy, once held at bay by general enthusiasm for the enterprise, have now surfaced with great urgency. What, in fact, is the purpose of the juvenile justice system? Is it to protect the community from youth crime, or to help children grow up? Is it primarily a court dominated by concerns for justice? Or, is it more fundamentally a social service agency concerned with structuring the environments of children? Is the court an independent institution that stands apart from the community and administers justice in a fair and impartial way? Or, is the court an agent of the community in the sense that it establishes norms of conduct and draws both public and private agencies to the tasks of socializing children?"

From Children to Citizens: Volume I: The Mandate for Juvenile Justice

Crafts, Hobbies & Home

Gardening & Landscape Design

Springer

Uno de los nombres básicos del management público, Mark Moore presenta en este libro un fascinante resumen de cincuenta años de investigación, análisis y experiencia didáctica acerca de lo que deben hacer los ejecutivos del sector público para mejorar el rendimiento de sus empresas. La obra resultará utilísima tanto para ellos como para quienes se dedican a la enseñanza, pues recurre a más de cien ejemplos usados por el autor en sus clases de la Harvard's Kennedy School para iluminar los conceptos principales de este tipo de gestión. Y, como resumen, plantea cuatro cuestiones que han preocupado desde siempre a los responsables de la administración pública: qué pueden esperar los ciudadanos y sus representantes de los ejecutivos públicos, qué fuentes pueden consultar estos últimos para poder saber hacia dónde orientarse su labor, de qué modo deben enfrentarse a ciertas políticas incoherentes o indefinidas, y en qué aspectos pueden centrar sus proyectos de innovación. El plan de Moore a la hora de solucionar todas estas dificultades del sector público en el contexto de la sociedad contemporánea consiste en recomendar cambios específicos y concretos en lo que se refiere a la práctica individual: sobre todo, cómo atender y servir al cliente. A través de los casos ilustrados por Moore --William Ruckelshaus y la Environmental Protection Agency, Jerome Miller y el Department of Youth Services, Miles Mahoney y el proyecto de reforma del Park Plaza, Lee Brown y el departamento de policía de Houston, Harry Spence y la Boston Housing Authority--, el lector tomará contacto con los problemas más frecuentes de la gerencia pública y aprenderá cuáles son los modos más seguros de conseguir nuestros objetivos en terreno tan resbaladizo.

Gestión estratégica y creación de valor en el sector público (Estado Y Sociedad / State and Society) (Spanish Edition)

Ediciones Paidós

See the best price to sell, buy, or rent books by Moore, Mark H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Moore, Mark H.

See the best price to sell, buy, or rent books by Moore, Mark H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Ethics in Government: The Moral Challenge of Public Leadership

Recognizing Public Value

Creating Public Value: Strategic Management in Government

Creating Public Value: Strategic Management in Government

Dangerous Offenders: The Elusive Target of Justice

Dangerous Offenders: The Elusive Target of Justice

Chronological Life of Christ (vol. 2)

From Children to Citizens: Volume I: The Mandate for Juvenile Justice

Gestión estratégica y creación de valor en el sector público (Estado Y Sociedad / State and Society) (Spanish Edition)