Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace initiative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies cover: 
* Dos and don'ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration 
Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.

How to Design, Implement, and Interpret an Employee Survey

Business & Money

McConnell, John H.

Management & Leadership

Amacom Books

In order for training to be effective, it has to be based on the needs of both the organization and its employees. This book gives trainers the information and step-by-step instructions they need to determine the training requirements of everyone from newly hired, recently promoted, or just-transferred employees, to those who need training as a result of changes in operations, technology, or systems in the company. Dozens of reproducible forms -- all included on a CD-ROM -- as well as checklists, formulas, and interviewing guidelines help readers: 
* Gather the information necessary to identify and prioritize training needs of individuals, departments, and groups * Analyze and report results * Translate organizational needs into specific training programs * Gain support from senior management

How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis

For HR professionals, one critical need stands out above all the others: Your organization must adopt crystal-clear policies and procedures and develop a mechanism for making sure they are applied consistently and fairly. In addition to the crucial safety net that they provide against potential problems, solid policies and procedures benefit your organization by:* Establishing clear communication between the company and its employees* Forming a basis for treating all employees fairly and equally* Serving as guidelines for supervisors and managers* Creating a starting point for employee handbooks* Providing a benchmark for reviewing how potential changes will affect employees* Forming a context for supervisor training and employee orientation programsBut has anyone really told you how to do it yet? Has anyone given you the step-by-step instructions, myriad forms, and adaptable sample documents that will be the foundation of a comprehensive company manual? How to Develop Essential HR Policies and Procedures gives you all that and more. This is a professional's resource that can be used to improve existing policies, fill gaps, or build a set of policies and procedures from the ground up.Part One of the book offers comprehensive assessment tools to help you identify what policies and procedures your particular organization needs, and helps you set up a manageable, repeatable process for creating them. There is also crucial information about laws and regulations and how to reconcile your policies and procedures to them.Part Two takes you step-by-step through the processes of creating and getting approval for general statements of policy and procedure, then moving forward with the writing and approval of the policies and procedures in their entirety. You can use this process and the sample format whether you are starting from scratch or from your existing materials.Part Three enumerates many of the general and specific areas in which you may need to develop policies and procedures, and provides important questions that must be addressed as you develop documents in each area. Topics covered include:Internal and external hiring * compensation and benefits * performance evaluation and improvement * equal treatment * attendance and time away from work * code of conduct and terms of employment * training and development * grievance resolution * discipline and termination * and other significant areas and procedures, administering them consistently, and keeping them up to date as company and legal requirements change.Your company needs a reliable set of fair and clear policies and procedures, and your employees need to know that their rights are safeguarded and equal to those of their colleagues. How to Develop Essential HR Policies and Procedures is the definitive tool for ensuring the mutual success of the organization and its people.Includes CD-ROM with sample policies and procedures ready to use or adapt in any organization.

How to Develop Essential HR Policies and Procedures

Human Resources

Now updated! A powerful HR self-assessment process that helps highlight strengths, improve weaknesses—and dispel outside scrutiny. Business units everywhere are under the gun to prove their effectiveness and strategic value—especially human resources departments. Now they can accurately gauge how well they’re doing with this new edition of Auditing Your Human Resources Department. This comprehensive guide walks readers through an in-depth self-assessment process—rigorous, but far less costly and intimidating than an outside audit. The proven process entails gathering key information, scoring answers, analyzing data, and fixing problem spots while scrutinizing 11 HR functions, including: Department organization and employees • Recruitment and selection • Compensation • Benefits • Education, training, and development • Diversity and EOE Hundreds of pages of questionnaires, checklists, and forms make the process as simple and painless as possible. Completely revised to include information on strategic planning and HR, important developments in technology, and new federal workplace laws, the second edition supplies the tools to pinpoint strengths, improve weaknesses —and turn HR into an essential business asset.

Auditing Your Human Resources Department: A Step-By-Step Guide

"As more and more organizations demand high performance from all their business units, HR departments are scrambling to prove their value--and not just in general terms, but in painstaking detail. Now there's a ready-made tool that makes the HR assessment as quick, complete, and painless as possible. Auditing Your Human Resources Department's comprehensive, on-target process helps HR professionals accurately gauge their strengths and weaknesses in 16 key results areas, including: Recruitment and selection * Training and development * Employee relations * Benefits * Compensation * HR planning * Diversity and EEO. The book poses a series of hard-hitting questions readers must ask about their department's effectiveness. It then helps them score and analyze their answers and develop action plans for improving problem areas."

Auditing Your Human Resources Department: A Step-by-step Guide

The right people can make or break a business.

Hunting Heads: How to Find & Keep the Best People

KIPLINGER BOOKS +

In this well researched book, the history of the Shrine Circus is told through the experiences of Moslem Temple in Detroit, Michigan - the Shrine Temple that started it all. Since its author has experienced every phase of the business, it is a true insider's story. In these pages you will meet the fascinating Shriners, circus producers and performers who made the Shrine Circus a success. You will learn of their triumphs and failures from Clyde Beatty to the Wallendas.

Shrine Circus: A History of the Mystic Shriners' Yankee Circus in Egypt

Astley & Ricketts: Detroit

- Learn secrets of why Mr. McConnell's style of leadership gets rave reviews from experts in the field such as business guru, Tom Peters. 
- This exciting new book captures the philosophies that have built one of the strongest corporations in America. 
- Worthington Industries continues to be one of the Top 100 Best Companies to Work For by Fortune Magazine. Find out why! 
- Newly released, a must have book for leaders by one of Columbus' Best. Limited supply. Order your copy today!

Our Golden Rule

Franklin University Press

See the best price to sell, buy, or rent books by McConnell, John H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by McConnell, John H.