Motivation

Max A. Eggert

Management Pocketbooks

"The Resolving Conflict Pocketbook" explains what conflict is, how to recognise signs of conflict, how people react to it, how to develop strategies for dealing with it, how to resolve difficulties and how to deal with bullying and harassment. Causes of conflict are numerous and varied. Author Max Eggert's list includes distorted thinking (e.g. over-generalizations, taking things personally, believing you are always right), playing games (we've all played them!) and, of course, the male-female divide (even allowing for gross generalisations and stereotyping, differences between the sexes do exist and these can and do lead to conflict). In looking at conflict within the context of personality, Eggert draws on the work of Myers Briggs. How then to resolve the various forms of conflict? Eggert admits that there is no magic formula but puts forward a process that identifies where you are in the conflict cycle, what to expect next and what you should be working towards. Conflict and third party intervention (mediation and arbitration) is another area dealt with, as is team conflict and conflict between different elements of an organisation (departments, operational functions, etc). The Pocketbook Series comprises more than 60 titles in the areas of training, personal development, management, customer care, sales and marketing and finance.

Resolving Conflict

Wendy Falzon

<p>Understanding the concept of motivation is an invaluable management tool for helping individuals at all levels of employment produce their best work. This book integrates and synthesizes the complex subject of motivation into a compact, concise and very readable form. The pocketbook examines the many different theories of motivation, drawing out the key points and offering management tips for each one. A useful problem-identifier points the way to the best theories to use in particular situations. For example, when people complain a lot the author recommends the 'ERG Theory', and when they lack direction he puts forward the 'Goal Theory'. There is also a review of the different character and personality types and what they are most likely to find motivational. In conclusion, the book lists nine basic rules of motivation, ten ways in which to keep yourself motivated and 100 ways in which to say 'well done'. To coin one of these expressions, 'sheer class' Max.</p>

Motivation Pocketbook

Business & Money

See the best price to sell, buy, or rent books by Max A. Eggert. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Max A. Eggert

See the best price to sell, buy, or rent books by Max A. Eggert. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Motivation

Resolving Conflict

Motivation Pocketbook