Master the After Action Review (AAR) to improve the outcome of any personal or professional activity.   From the beginning of time, humans have survived and thrived by learning from their experiences – both good and bad – and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between "what was" and "what could be."   Even if we're not consciously aware of it, we're constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement (CI), then next time around the outcomes can be more rewarding and desirable.   After Action Review (AAR) is a continuous improvement approach for reflecting on the work of a group or team. Learn how to apply both informal and formal AAR approaches. Along with a complete walkthrough, the book includes resources and materials you can use in your work right now. For example, the Group Insights template will help you distinguish "likes" from "wishes," and the Planning Template will show you how to optimize the time spent during the AAR.   Chapter 1 covers basic facilitation skills needed to conduct an AAR including active listening, questioning, information gathering and analysis, public speaking, presenting, intervening, and managing group dynamics. Chapter 2 explains the AAR in detail including its value proposition and frameworks. Chapter 3 explores the informal AAR and Chapter 4 the formal AAR.

After Action Review: Continuous Improvement Made Easy

Business & Money

Mahal, Artie

Management & Leadership

Technics Publications

Rediscover how your organization works and where it can be improved by using simple, yet powerful techniques! How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). This book is written in a conversational style that encourages you to read it from start to finish and master these objectives: <ul>
<li>Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures</li> <li>Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture</li> <li>Know the basic building blocks of any business process - Inputs, Outputs, Guides, and Enablers</li> <li>Learn how to create a BPM Center of Excellence in your organization</li> <li>Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities</li> <li>Learn how to build a Process Competency Framework encompassing all BPM stakeholders</li> <li>Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts</li>
</ul>
 How Work Gets Done is a clear, concise, and well-navigated journey into the world of Business Processes and Business Process Management. From a practical introduction through advanced topics around methodology and competencies, it is suitable for business process newcomers and seasoned practitioners alike. Eugene Fucetola, Operations Manager, Mars Information Services Artie Mahal has done something that was thought to be impossible - produce an easily readable book about business process management. He paints pictures with words, offers many easy-to-grasp analogies, and stimulates with simplifying charts of complex concepts. Leon Fraser, Rutgers Business School

How Work Gets Done: Business Process Management, Basics and Beyond

Technics Publications, LLC

Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author's experience. There are 12 chapters: 
<ul>
<li>Chapter 1, Facilitation Framework, classifies all facilitation types into four generic categories: Strategies and Solutions, Programs and Processes, Learning and Development, and Cooperation and Collaboration. </li>
<li>Chapter 2, Value Proposition, leverages the Career Steps Framework to prove the return on investment of facilitation skills and competency. </li>
<li>Chapter 3, Facilitation Process, explains each phase of the facilitation process: Contract, Prepare, During Session, Conclude, and Evaluate. </li>
<li>Chapter 4, Facilitation Leadership, explores Napoleon Hills' eleven factors of leadership, along with values, ethics, and competencies established by the International Association of Facilitators. </li>
<li>Chapter 5, Engagers and Energizers, reveals the art and science of educating and transferring learning to adults and optimizing the engagement of session participants using Dr. Howard Gardner's Multiple Intelligences. </li>
<li>Chapter 6, Tools, introduces the foundational technique of brainstorming and shows how to use 35 handy facilitation tools for a variety of situations including problem solving, group dynamics, and storytelling. </li>
<li>Chapter 7, Workshop Environment, outlines facilitation-friendly principles followed by guidance on room set up, various seating patterns, equipment, food, and supplies. </li>
<li>Chapter 8, Virtual Facilitation, provides suitable alternatives to face-to-face facilitation using practical techniques in four key areas: Engagement, Relationship, Communication, and Technology. </li>
<li>Chapter 9, Cross-Cultural Facilitation, introduces proven techniques for how to facilitate learning transfer and effective collaboration across cultures through the application of Dr. Geert Hofsgtede's dimensions of cross-cultural communication. </li>
<li>Chapter 10, Visual Facilitation, introduces the power of Visuals and Graphics Recording as a tool for effective collaboration and communication in organizational settings. </li>
<li>Chapter 11, Self-Development, provides guidelines on how to develop your facilitation competency and track your progress. This chapter concludes with the author's own journey on becoming an accomplished facilitator. </li>
<li>Chapter 12, Tools Library, outlines a step-by-step approach along with templates and examples where each of the 35 tools from Chapter 6 can be successfully leveraged. </li>
</ul>The book concludes with a section on facilitator and trainer resources. Good facilitation is often the difference between a meeting that delivers outputs and actions, and one that delivers breakthrough solutions and results. Artie Mahal, who is a master facilitator and trainer, has delivered an easy to read book that describes the science and art of effective facilitation. He offers insights, techniques, tools, and knowledge that anyone can use to improve their facilitation and training skills. Paul Marabella Vice President &amp; Chief Information Officer K. Hovnanian Companies, LLC USA In this book Artie has brought together a great collection of tools, techniques and advice that provides a sound basis for anyone looking to become a more engaging and effective facilitator. Phil Short IT Director, Speaker, Business Process Practitioner Canada

Facilitator's and Trainer's Toolkit: Engage and Energize Participants for Success in Meetings, Classes, and Workshops

See the best price to sell, buy, or rent books by Mahal, Artie. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Mahal, Artie

See the best price to sell, buy, or rent books by Mahal, Artie. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

After Action Review: Continuous Improvement Made Easy

How Work Gets Done: Business Process Management, Basics and Beyond

Facilitator's and Trainer's Toolkit: Engage and Energize Participants for Success in Meetings, Classes, and Workshops