George Kohlrieser―an international leadership professor, consultant, and veteran hostage negotiator―explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

Business & Money

Kohlrieser, George

Management & Leadership

Jossey-Bass

Conflict is a part of our everyday human behavior that stems from a basic fight-or-flight instinct. Too often, however, we believe that conflict is something that must be avoided at all costs; this tendency to suppress conflict can spark a cascade of negative emotions that eventually derail managers, leaders, and organizations. George Kohlrieser--an international leadership professor, consultant, and veteran hostage negotiator--explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind-set in their companies. Filled with dramatic and compelling stories of true-to-life hostage situations, Hostage at the Table is a thoroughly researched book that shows how to <ul> <li>Put the "Fish on the Table" to resolve conflict</li> <li>Learn to bond, even with your "enemy"</li> <li>Never think like a hostage</li> <li>Tap into the power of dialogue and negotiation</li> <li>Access the law of reciprocity to build cooperation</li> <li>Be a secure base to establish trust</li> <li>Understand that the person is never the problem</li> <li>Master the mind's eye and visualize success</li> </ul> Every day somewhere in the world, hostage negotiators confront the most violent disputes imaginable and report a success rate far exceeding 90 percent. Who are the "hostages at the table" in your organization? Although the answers may sometimes surprise, readers will never forget Kohlrieser's lessons for setting them free.

Hostage at the Table, Revised and Updated: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

wiley

Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. Fromextensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.

Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership

Goldsworthy, Susan

Coombe, Duncan

Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance

Fördern und Fordern: Effektive Fuhrung mit sicherer Basis

Wiley-VCH

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