You are about to enter an exciting adventure - learning to handle challenging situations and a variety of people from the perspective of a manager. These are typical problems that you will have to handle as your career advances. As you grapple with each case, you will learn experientially more about yourself, your strengths and vulnerabilities.

Strategic & Interpersonal Skill Building

Business & Money

Kindler, Herbert S.

Management & Leadership

Dryden Pr

When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT (formerly titled MANAGING DISAGREEMENT CONSTRUCTIVELY) helps readers improve their interpersonal, communication, and mediation skills. Several exercises and case studies throughout the book give the lessons relevance and practical application in the real world. Readers will also become familiar with the guiding principles behind conflict management, the nine approaches to managing disagreement, and a four-phase process for resolving conflict. With the proper understanding of the nature of conflict and with the tools to handle disagreements constructively, readers will be able to enrich their work, their relationships, and their careers.

Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Fifty-Minute Series)

Computers & Technology

Crisp Learning

Meet the challenges of managing workers who may feel differently from you. Promotes teamwork.

Managing the Technical Professional/Improving Personal and Organizational Productivity (Fifty-Minute Series Book)

Crisp Pub Inc

Program designed to reduce stress by helping individuals develop a personal action plan.

Measure and Manage Stress

Self-Help

Ginsburg, Marilyn

Stress Management

The critical skills taught in this book will help you find working solutions for complicated problems, determine how much risk is acceptable in a situation, learn a process for moving from decision to action, and handle risk with more awareness, skill, and confidence. Decision making always involves some level of risk. Learning the necessary skills to assess and minimize the uncertainty can remove some of the possible damage and fear involved in taking risks. This book presents an array of techniques to analyze and deal with risk, using checklists, exercises, and questionnaires to help you understand your own comfort levels with risk and how you can approach it with greater confidence.

Risk Taking: A Guide for Decision Makers (A Fifty-Minute Series Book)

Kidler, Herbert, Ph.D.

White, orange and green, 10x8x.25 inch paperback book that weights about 8 ounces, looks just as the photo in the listing

Title: MANAGING DISAGREEMENT CONSTRUCTIVELY

Kogan Page, Ltd.

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