Crisis intervention is offered in many settings. Examples include crisis centers, hotlines, Internet-based programs, mental health centers, college and university counseling centers, hospitals, schools, children and youth programs, correctional facilities, victim assistance programs, and other social service agencies. Staff members and interns in such organizations, as well as students in human services courses, have relied on earlier editions of CRISIS INTERVENTION—which one reviewer said "reads like a novel" and another described as "an excellent book with a wealth of information." The book is one of five basic texts recommended for crisis workers by the Individual Certification Committee of the American Association of Suicidology. Author Kenneth France has continued his tradition of using a narrative style to combine clinical experience with empirical research. Now thoroughly updated with 123 new references, the Fourth Edition addresses both fundamental and specialized capabilities necessary for regular or occasional crisis intervention efforts.  Chapter 1 offers a practical discussion of crisis theory and the philosophy of crisis intervention. Chapter 2 gives a down-to-earth presentation of basic communication and problem-solving skills.  Chapter 3 discusses suicide prevention, assistance for terminally ill persons, and bereavement counseling. Chapter 4 addresses intervention with crime victims, including rape counseling and hostage negotiation. Chapter 5 describes group strategies, family and marital interventions, and disaster relief. Chapter 6 focuses on service delivery issues such as case management, physical facilities, and modes of contact. Chapter 7 addresses a number of community relations topics, including citizen support, ethics, and cooperation with other organizations. Chapter 8 presents selection, training, and burnout prevention procedures that can get intervenors started on the right foot and can decrease the likelihood of subsequent disenchantment. And Chapter 9 reviews the research on crisis intervention and describes how individual intervenors can build upon that knowledge. At the end of each chapter is a set of study questions.  For over 30 years Kenneth France has provided crisis intervention services and training in a variety of settings.

Crisis intervention: A handbook of immediate person-to-person help

Medical Books

Kenneth France

Psychology

C.C. Thomas

Basic Psychological Skills for Front-Line Staff of Residential Youth Facilities

Health, Fitness & Dieting

Psychology & Counseling

Charles C. Thomas Pub Ltd

Helping Skills for Human Service Workers: Building Relationships And Encouraging Productive Change

Helping Skills for Human Service Workers: Building Relationships And Encouraging Productive Change

Ph.D. Weikel

Michelle Kish

Crisis Intervention: A Handbook of Immediate Person-to-person Help

Crisis intervention is offered in many settings. Examples include crisis centers, hotlines, Internet-based programs, mental health centers, college and university counseling centers, hospitals, schools, children and youth programs, correctional facilities, victim assistance programs, and other social service agencies. Staff members and interns in such organizations, as well as students in human services courses, have relied on earlier editions of CRISIS INTERVENTION—which one reviewer said "reads like a novel" and another described as "an excellent book with a wealth of information." The book is one of five basic texts recommended for crisis workers by the Individual Certification Committee of the American Association of Suicidology. Author Kenneth France has continued his tradition of using a narrative style to combine clinical experience with empirical research. Now thoroughly updated with 123 new references, the Fourth Edition addresses both fundamental and specialized capabilities necessary for regular or occasional crisis intervention efforts. Chapter 1 offers a practical discussion of crisis theory and the philosophy of crisis intervention. Chapter 2 gives a down-to-earth presentation of basic communication and problem-solving skills. Chapter 3 discusses suicide prevention, assistance for terminally ill persons, and bereavement counseling. Chapter 4 addresses intervention with crime victims, including rape counseling and hostage negotiation. Chapter 5 describes group strategies, family and marital interventions, and disaster relief. Chapter 6 focuses on service delivery issues such as case management, physical facilities, and modes of contact. Chapter 7 addresses a number of community relations topics, including citizen support, ethics, and cooperation with other organizations. Chapter 8 presents selection, training, and burnout prevention procedures that can get intervenors started on the right foot and can decrease the likelihood of subsequent disenchantment. And Chapter 9 reviews the research on crisis intervention and describes how individual intervenors can build upon that knowledge. At the end of each chapter is a set of study questions. For over 30 years Kenneth France has provided crisis intervention services and training in a variety of settings.

Crisis Intervention: A Handbook of Immediate Person-to-Person Help

In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.

Crisis Intervention: A Handbook of Immediate Person-To-Person Help

Self-Help

Death & Grief

This updated and expanded fourth edition continues the themes of previous editions by emphasizing current supporting research on ways that human service workers can build relationships with their clients and encourage productive change. The chapters are arranged in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 examines several keys to fostering positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 focuses on responses that can hinder progress. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups, such as children, older persons, clients having low socioeconomic status, individuals experiencing psychosis, and persons dealing with longstanding issues. New research on the following topics is included: the helping alliance, client feedback, communicating positive regard, self-efficacy and stress in helping skills students, responding to negative feelings, methods for implementing plans, and person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals. There are learning aids in the form of multiple-choice, short-answer, and fill-in-the-response questions and answers. Two complete client interviews illustrate the value of the skills being advocated. The text is further enhanced by an appendix offering helpful exercises and sample formats. This informative book is designed for students and professionals in a variety of human service fields, including counseling, psychology, social work, and criminal justice.

Helping Skills for Human Service Workers

Kim Weikel

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Books by Kenneth France