Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. New to the Fourth Edition: - All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI. - New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI. - Several new chapters cover ‘hot’ topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries. - A new companion volume of case studies

McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care

Johnson, Julie K.

Sollecito, William A.

Health, Fitness & Dieting

Jones& Bartlett Learning

This collection of 18 case studies covers a broad range of subjects related to health care quality improvement efforts. Ideal as complement to the new Fourth Edition of Continuous Quality Improvement in Health Care, these case studies explore themes such as CQI in Ghana Malaria Control, CQI to reduce central line infections in pediatric hospital, a mother’s advocacy group against medical errors, WHO Safe Surgery Saves Lives Campaign, The Malcolm Baldrige Award Process in Health Care, Comparison of NICE and similar agencies for comparative effectiveness research, and much more.

Implementing Continuous Quality Improvement in Health Care: A Global Casebook

McLaughlin, Curtis P.

Quality by Design reflects the research and applied training conducted at Dartmouth Medical School and The Dartmouth Institute Microsystem Academy under the leadership of health care improvement gurus Gene Nelson, Paul Batalden, and Marjorie Godfrey. It’s an ideal text for teaching the fundamentals of quality improvement in health care, providing a clear linkage of theory to practice. The second edition advances the clinical microsystem theory by addressing the organizational levels of macrosystems (large entities like hospitals and health care organizations) and mesosystems (intermediate levels of a health care organization, such as information systems, service line programs and centers, and clinical departments, which serve as a link between separate microsystems and support the microsystem by acting as a sort of mediator with the larger macrosytem) in more depth. Field-tested teaching techniques and tools for faculty, interprofessional improvement teams, and leaders of health care systems are presented. New and updated illustrative case studies bring the clinical microsystems approach to life.

Quality by Design: A Clinical Microsystems Approach

Medical Books

Nelson, Eugene C.

Batalden, Paul B.

Godfrey, Marjorie M.

Foster, Tina C.

Administration & Medicine Economics

Jossey-Bass

Through a unique interdisciplinary perspective on health care quality and safety, McLaughlin &amp; Kaluzny’s Continuous Quality Improvement in Health Care, Fifth Edition covers the subjects of operations management, organizational behavior, and healthcare service delivery. With a broad focus on both the philosophy and processes of Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, public health departments, and academic health centers. Significantly revised and updated throughout, the Fifth Edition offers a greater focus on practical application and incorporates contributions from leading health care quality. Additionally, the text has been reorganized and streamlined into 14 chapters, in lieu of the prior edition's 20 chapters, to make it an even more effective teaching and learning tool. While being more applied and practical, it does so without sacrificing depth. Extensive citations and detailed examples help students to understand the rationale and the most recent research and practice evidence that underpins the new techniques described. The 5th Edition features: - Streamlined coverage for enhanced teachability. - New chapters on Implementation Science, Lean Six Sigma, and Understanding Variation, Tools and Data Sources for CQI in Health Care - Greater focus on application. For example, the new implementation science chapter includes an appendix describing how to apply implementation science. - Discussion of the Quadruple Aim of health care and impact on CQI; how Public Health has institutionalized CQI to ensure community health quality; how CQI has been more broadly adopted in Low to Middle Income Countries; and much more.

McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

This unique compendium of case studies on patient safety – told from the perspective of the patient and family – illustrates 24 stories of preventable health care errors that led to irreparable patient harm. The reader is guided through a structured analysis of the events, eliciting lessons learned and strategies for preventing similar events in the future. Learning objectives for each case facilitate the reader’s development of a set of core competencies related to improving safety and quality of health care. Students of the health professions including medicine, nursing, pharmacy, health administration, public health, as well as practicing professionals such as patient safety officers, chief quality officers, risk managers, and health service researchers will gain valuable insight into the real-world of medical errors and a better understanding of how they can be prevented through practical, actionable methods.

Case Studies in Patient Safety: Foundations for Core Competencies

Haskell, Helen W.

Barach, Paul R.

Deep in the mountain forests of Southern Appalachia lives a mysterious group of mixed race and unknown origins. While myths and folklore abound, they are labeled pejoratively with one word: Melungeons. Fifteen-year-old Silas Vanover is thrilled at the chance to make a life for himself as a trader among the white settlers. But his optimism is crushed by his family’s horror stories of lynchings, excommunication, and worse. Determined to prove them wrong, Silas ventures down from his isolated colony to trade in the valley below, attempting to pass himself off as a member of an Indian tribe. There he meets Amadahy Kingfisher, a Cherokee girl who notices how out of place he is in town but still extends kindness and curiosity toward him. The two make a deal to befriend one another for their own protection among the hostile European frontiersmen, and their encounter makes Silas hopeful that his people’s haunted memories are scarred legends of the past. But he is mistaken. After being wrongfully accused of a crime by the white settlers, a brutal raid on his people’s beloved mountain enclave destroys everything Silas holds dear. Now he must fight for his home, his identity, and his place among the people of East Tennessee, forming alliances with the white settlers and the remaining Cherokees of the area while trying to stay true to his own people. In the end, Silas must decide where his heart and loyalties lie as the white government sets into motion what will later be known as The Trail of Tears.

The Moon-Eyed Ones

Literature & Fiction

Genre Fiction

CreateSpace Independent Publishing Platform

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