Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message whether written, or spoken, in person or via e-mail with respect for the receiver, and in all business situations.
This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: * Communicate clearly and correctly to avoid misunderstanding and get your message across * Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader * Ask the right type of question to elicit information, encourage a response, or create a relationship * Master the techniques of successful presentations from planning to delivery * Analyze your audience before communicating your ideas in any format * Choose the most appropriate mode for communicating your message * Use effective language to express your ideas clearly in well-constructed letters, proposals, memos, and e-mail

Communication skills for managers

Janis Fisher Chan

American Management Association

Presentation Success

AMACOM Div American Mgmt Assn

This new edition of Taking Control with Time Management has been designed specifically for the manager whose time is at a premium. Effective time management is a fundamental personal and professional skill and with increased productivity as the central challenge to business today, those who manage their time successfully can contribute more effectively and with a clearer direction. In this updated course, you will learn to evaluate your own time challenges, establish realistic work and life goals, correct time-wasting behaviors, delegate successfully and manage stress. With this new information and using these time-tested techniques, you will develop practical strategies to meet the challenges of today's work environment, especially information overload, electronic communication, team-based workplaces and hectic travel and meeting schedules. Most important, you will create and implement your own time management plan to balance the demands of work and family life. Taking Control with Time Management gives you the tools you need to master your time management problems and retain a healthy balance in your personal and professional life.

Taking Control with Time Management (Self-Paced Learning for a Fast-Paced World)

M. J. Weeks

Newly appointed academic managers are expected to conduct and lead a wide variety of meetings. Often, however, these managers lack the skills needed to lead meetings that get meaningful results. The Jossey-Bass Academic Administrator's Guide to Meetings is specifically designed to help managers understand how to conduct successful meetings that accomplish specific objectives as efficiently as possible. This helpful resource includes practical guidelines and information that can be put into place immediately to help ensure that meetings run effectively.

Jossey-Bass Academic Administrator's Guide to Meetings

Business & Money

Education & Reference

John Wiley & Sons Inc (E)

Pay By Check, a Guide to Checking Accounts - A Janus Money Matters Guide

Janus Book Publishers

This book is essential for anyone who needs to write clear, concise letters, memos, reports, proposals or other business documents. A complete self-study program in a handy workbook format, it provides the same practical techniques and strategies Advanced Communication Designs instructors have taught to business and professional people since 1980.  Professional Writing Skills includes techniques for getting started, conveying the main point clearly, selecting and organizing information, using the right tone, using active, jargon-free language, and eliminating unnecessary words. Filled with practice exercises with immediate feedback, the book can be used for self-study or as the text for a class.

Professional Writing Skills: A Self-Paced Training Program

Reference

Writing, Research & Publishing Guides

Advanced Communication Designs, Inc.

The book is the updated version of E-Mail: A Write It Well Guide. In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, makes better use of e-mail time, and avoids problems that can be costly. The book includes questions and exercises. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes e-mail at work.

E-Mail: A Write It Well Guide

Computers & Technology

Networking & Cloud Computing

Write It Well

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Books by Janis Fisher Chan