This textbook is for Capella University ED7672: Delivery Systems for Training and Performance Improvement.

Delivery Systems for Training and Performance Improvement (Customized for Capella University ED7672)

Ingrid, Bens

wiley

Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers

Jossey-Bass

Advanced Facilitation Strategies: Tools and Techniques to Master Difficult Situations

The definitive guide to running productive meetings Facilitating With Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze. This new fourth edition includes a new chapter on questioning, plus new material surrounding diversity, globalization, technology, feedback, distance teams, difficult executives, diverse locations, personal growth, meeting management, and much more. With in-depth, expert guidance from planning to closing, this book provides facilitators with an invaluable resource for learning or training. Before you run another meeting, discover the practices, processes, and techniques that turn you from a referee to an effective facilitator. This book provides a wealth of tools and insights that you can put into action today. <ul> <li>Run productive meetings that get real results</li> <li>Keep discussions on track and facilitate the exchange of ideas</li> <li>Resolve conflict and deal with difficult individuals</li> </ul> <ul> <li>Train leaders and others to facilitate effectively</li> </ul> Poorly-run meetings are an interruption in the day, and accomplish little other than putting everyone behind in their "real" work. On the other hand, a meeting run by an effective facilitator makes everyone's job easier; decisions get made, strategies are improved, answers are given, and new ideas bubble to the surface. A productive meeting makes everyone happy, and results in real benefits that spread throughout the organization. Facilitating With Ease! is the skill-building guide to running great meetings with confidence and results. &nbsp;

Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants and Trainers

John Wiley&Sons, Inc.

Team Launch! Team Leader's Manual: Strategies for New Team Start-Ups

Business & Money

Economics

Goal Q P C Inc

Publisher Note: This book was updated with a fourth edition published on November 23rd 2016 and is currently available from the publisher GOAL/QPC and Amazon. 
 Facilitation skills are crucial to the success of groups and teams. Facilitators guide and direct the process, therefore resulting in more effective and efficient projects. Considering all the meetings that project managers and leaders hold, it s easy to see why facilitation is fast becoming recognized as an essential core skill! Not only do project managers need to know how to run highly effective meetings, they also need strategies for creating buy-in, overcoming resistance and building true consensus.
 After more than12 years as a best seller, Facilitation at a Glance! is now in its third edition packed with even more resources, exciting tools, and a new concise look!
 Ingrid Bens, a nationally known consultant and trainer, continues to enlighten us with a comprehensive overview of the role of the facilitator and the essential core practices that are always in play. Included is a compendium of strategies for gaining buy-in, ensuring participation, overcoming resistance, building consensus and creating a positive team climate.
 The book retains all the tools that made the first two editions so popular: the summary pages, checklists and tip sheets. Existing sections about what to do at the start, middle and end of facilitated sessions have been greatly expanded. Decision-making methods have been revamped to include more strategies about when to use each approach. New bonus material has been added to the conflict management chapter related to ineffective behaviors. By user demand, we have additional process tools and more about facilitating distance meetings.
 The most notable update is an entirely new chapter about how leaders can balance the facilitator role with their other duties, since most facilitation is actually done by leaders and not neutral outsiders.
 We are confident that this NEW and improved version of Facilitation at a Glance! will become an indispensable part of your toolkit!

Facilitation at a Glance!: Your Pocket Guide to Facilitation (Memory Jogger)

Management & Leadership

goalqpc

Conflict will find you, whether you re ready and equipped to handle it, or not! Don t leave it to chance how you deal with your everyday disagreements, long-established rifts, and out-and-out battles. A quick read from Conflict at a Glance! will help you understand common types of conflicts, body language, ineffective and effective dialogue, and the power of good listening skills. You ll learn the simple steps of a conflict management approach, whether you are cultivating a new mindset and way of interacting as a supervisor or as a member of a team or community group, or if you are mediating a dispute between other people. This book is a working toolbox with real-world examples, checklists, self-tests, and tips. It fully describes 14 techniques for resolving disputes, (while still maintaining relationships), and six tactics for neutralizing toxic behaviors. It may well become a reference-at-the-ready in your pocket, briefcase, or pocketbook. This is an essential resource for: - Managers, team/project leaders - Customer service professionals - Community members and members of social groups - Family members, married couples and parents - Principals, teachers and students - Anyone who must maintain a good relationship with family, workers and supervisors, vendors and customers

Conflict at a Glance

M.ED.

Goal/QPC

It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, task force meetings, planning and coordinating meetings.....the list is endless. The worst thing about many of these meetings is that they re poorly run and waste valuable time. Today, there s been a growing recognition that effective meetings happen when proper attention has been paid to the process elements and when proceedings are skillfully facilitated. We are now spending so much time in meetings and being asked to achieve so many important goals in teams that there s a growing need for skilled facilitation throughout our organizations and our communities. Facilitation is fast becoming a core competency for anyone who leads a team, manages a project, heads up a committee, or manages a department. To get the most from people today, leaders have to know how to create buy-in, generate participation, and empower people. To keep pace, today s leaders need to be coaches, mentors, and teachers. At the core of each of these new roles is the skill of facilitation and this pocket guide is your essential resource for this expertise. Facilitation at a Glance! is a best seller and in this new edition all of the features that made past editions so popular have been retained. Every chapter has been further enhanced and a number of new elements have been added. There is an innovative chapter on the Art of Questioning that helps facilitators identify the right questions to ask in a wide variety of situations. It contains a unique Question Bank with over 150 tried and tested questions that will help with all kinds of situations, such as establishing parameters, behavioral norms, expectations, uncovering issues, creative thinking, resistance to change, commitment, clarity, perspective etc. The chapters on Decision Making and Conflict Management have had major updates to add important new techniques. The chapter on Meeting Management now features process notes for the all important Status Update Meeting and at a glance charts describing facilitator best practices, before, at the start, during and at the end of every meeting. With this new edition, Facilitation at a Glance! increases its importance as a must-have resource for anyone who plans meetings or leads teams.
 GOAL/QPC can also design custom covers for this Memory Jogger to match your company colors and branding and include a message from your company executives about the importance of this topic to the business. 
 (Memory Joggers are available in two standard sizes. The pocket size is 3.5" x 5.5" and the desktop size, with a larger font, is 5" x 7". This page is for the 3.5" x 5.5" pocket size version. The desktop size can be found by clicking on See all formats and editions at the top of this page and then clicking on the arrow &gt; in front of Spiral-bound, or by searching for the ISBN, 9781576812013)

Facilitation at a Glance! 4th Edition

Facilitating With Ease: A Comprehensive Guide to the Practice of Facilitation

Hushion House

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