The Addiction Counselor's Desk Reference is a comprehensive compilation of information about the full spectrum of addictive disorders, their consequences, and treatment. This unique text includes detailed definitions and practical illustrations of addiction-related terminology, addictive disorders and behaviors, descriptions of treatment models and techniques, as well as lists of relevant websites, government resources, and treatment centers. Addiction professionals will find this information-packed guide to be an invaluable practice tool. 
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<li>The most up-to-date resource of its kind</li> <li>Contains detailed definitions, practical illustrations, relevant websites, government resources, and information about treatment centers</li> <li>Written by a leading authority on addiction research, prevention, and treatment</li> </ul>

The Addiction Counselor's Desk Reference

Health, Fitness & Dieting

Coombs, Robert Holman

Howatt, William A.

Mental Health

wiley

Full of practical information on assessing, diagnosing, and treating alcohol gambling addiction, this handy manual in the new Wiley Series on Treating Addictions is an invaluable tool for anyone who works with clients experiencing problems with gambling.

Treating Gambling Problems

Humor & Entertainment

McCown, William G.

Puzzles & Games

This unique book, developed by the author with the help of his students at Nova Scotia Community College, provides an overview of the field of helping, discussion of the field's 12 major theories and corresponding techniques with a special focus on helping readers develop their own counseling style or orientation. After reviewing and applying the content, readers decide what theory or combination of theories and techniques resonate for them.

The Human Services Counseling Toolbox: Theory, Development, Technique, and Resources (Field/Practicum/Internship)

Psychology & Counseling

Cengage Learning'

Client relationship management (CRM) results in great service to the client, but it is so much more than service with a smile. Recognizing that CRM needs to be embedded throughout all levels of an organization, Bill Howatt and Tyler Hayden, an international expert in developing teams and customer service, created an easy-to-use and relevant model (the H&H CRM Model). This model focuses on the two pillars of CRM: relationship building and client service. Neither can independently ensure client satisfaction. Together, they offer a sustainable means of providing CRM excellence. After reading this book you will understand the roles of clients, companies, and caretakers in relationship building ABCs (attitudes, behaviours, and consequences) of client service.

Talop Client Relationship Management

Business & Money

Hayden, Tyler

Robinson, Constance

Marketing & Sales

Way with Words

Are you in love, or want to be? This Relationship Survival Guide is dedicated to building relationships so that couples will be able to enjoy their time together. Dr. Bill provides a guide for couples to evaluate their relationship; examine their values; address conflict and change; and deal with many factors that can challenge any partnership. WILLIAM A. HOWATT, Ph.D., Ed.D. As a husband, father, and experienced counselor of personal relationships, Bill Howatt knows that for any relationship to survive and grow it must have a strong foundation of love and understanding. He credits his parents, who have been married for more than 45 years, with providing his role model for the life he shares with his wife Sherrie and their children, Emily, Thomas, and Patrick.

Relationship Survival Guide

Computers & Technology

Programming Languages

For an organization to successfully climb to the summit of success (productivity and profitability) it must have a clear vision and plan. There are no shortcuts and the organization's ultimate success will require an engaged workforce. Engge Your Workforce: Be A Leader -- Assert Yourself focuses on leadership skills for assertiveness, difficult conversations, and conflict resolution. William A. Howatt, PhD, EdD, Post Doc Behavioral Science UCLA School of Medicine, is recognized as an international strategic HR expert who works with organizations throughout the world to develop their most valuable resource-their people. Through his commitment to excellence, passion for learning, and teaching with a dash of humor he works with organizational leaders and teams to achieve results in their quest to manage and develop their talent.

Engage Your Workforce

A Way With Words

Dr. Bill Howatt has written a monthly business column for the past four years, sharing the advice he offers corporate leaders on how to better lead, manage, and engage their workforce. Howatt has compiled his latest newspaper columns into this reference book for leaders and managers at any level of responsibility. Issues from his work with corporate executives include engaging a workforce, managing corporate politics, and becoming an employer of choice. A member of the International Coaching Federation, Human Resources Association of Nova Scotia, American Psychological Association, and Society of Industrial Organizational Psychology, a graduate of Corporate Coach University who also completed a post doctorate in Behavioral Science at UCLA School of Medicine, Howatt is president of Howatt HR Consulting Inc., working with some of the largest companies in Canada, as well as commuting to New York's Wall Street district to work with senior executives from Fortune 500 companies as both a coach and consultant. For more information on Dr. Bill Howatt's coaching program and consulting services, please visit www.howatthr.com.

On Your Side - Vol. 3

Business Culture

To become effective at addiction counselling, the addiction counsellor must make a commitment to learning and develop a set of core skills that will collectively define their individual counseling toolbox. The Addiction Counsellor's Toolbox provides both addiction counsellors in training and seasoned professionals with core skills needed to work with persons with addictive disorders. These skills include communication, counselling, crisis intervention, problem solving, assessment, and treatment planning skills, as well as counselling theories and techniques and addiction recovery tools. Addiction counsellors need to develop a robust toolbox of skills so they have the flexibility to adapt and effectively match clients' needs. In The Addiction Counselor's Toolbox, Dr. Howatt provides a timely, user-friendly, and current set of skills and tools to fill such a toolbox. Dr. Howatt has more than 18 years' experience as an addiction counsellor. He is an internationally certified alcohol and drug addictions specialist, gambling addictions specialist, registered professional counsellor, and registered social worker who has also completed post-doctoral work in addiction studies at UCLA School of Medicine. He is a faculty member of Nova Scotia Community College, where he teaches in the addiction counsellor program for the School of Health and Human Services. He is author of numerous books, including The Addiction Counselor's Desk Reference, and is coeditor of the Wiley Series on Treating Addictions.

The Addiction Counsellor's Toolbox

Addiction & Recovery

Why are some people happier than others? Through Sam, representing the average North American worker, we explore how one's life choices impact their happiness, and delve into the underlying reasons why. The average person's life is often filled with challenges, and with those come stress. How one deals with this stress has a profound impact on their happiness. Mental illness is having a negative impact on people's overall quality of life, including employees, families, employers, and on community safety. Many are asking, "Why does it appear as if more of my peers are experiencing negative mental health issues? Why is there no remedy offered? The Coping Crisis takes a journey through the eyes of Sam to explore mental health, stress, and the role of coping skills and how the lack of those skills impacts one's health. Sam's experiences help demonstrate how gaps in coping skills directly impact happiness, and show how one can improve their coping skills to improve their happiness and health.

The Coping Crisis

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Books by Howatt, William A.