Here is a practical and indispensable collection of ready-to-use forms, checklists and reports for credit and collection managers and their staff. Coverage includes: successful credit management, processing new accounts, solving new account problems, resolving special situations, collection letters that collect, other effective credit letters, staying atop the slow payer, and legal matters and bankruptcy. Includes a CD-ROM containing all of the key forms and letters.

Credit and Collection Forms and Procedures Manual

Business & Money

Horn, Jack

Dennis, Michael

Economics

Pearson P T R

Handbook of Credit and Collection Management Forms and Procedures

Management & Leadership

PRENTICE/HALL

Reference

Prentice Hall Direct

Supervisor's Factomatic

Revised and expanded edition, with many more of the daily manager problems covered. Three-Ring Binder. DLC: Supervision of employees.

Manager's factomatic

Revised and expanded edition, with many more of the daily manager problems covered. Three-Ring Binder. DLC: Supervision of employees.

Manager's Factomatic Second Edition

This updated edition addresses real-world problems of supervisors and real-world solutions, advising supervisors on how to deal, verbally or in writing, with the "people problems" they may encounter.

Supervisor's factomatic

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Books by Horn, Jack