Presents an agenda for organizational transformation achieved by focusing on seven key imperatives: cutting the workload, not the workforce; managing performance by measuring value-adding work; developing a horizontal team-based organization; aligning performance measures with strategy; selling profitable products and services; finding and retaining profitable customers; and implementing a horizontal information system. By distilling the work of such scholars as C.K. Prahalad, Gary Hamel, and Jeffrey Pfeffer, the book provides managers with a useful synthesis of these important and cutting-edge ideas. In addition, the authors contribute a model of a horizontal information system that provides managers with the "real numbers." Arguing that better management information, more relevant performance measures, and more thoughtful reward systems can change management behavior, support strategy, and transform the bottom line, the authors pose a hypothetical case in which this new horizontal information system is enacted.

Transforming the Bottom Line: Managing Performance With the Real Numbers

Business & Money

Hope, Tony

Hope, Jeremy

Management & Leadership

Harvard Business Review Press

Competing in the Third Wave: The Ten Key Management Issues of the Information Age

Presents comprehensive guidelines for managers going head-to-head with today's advanced competitors

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower thema serious and costly mistake. In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management toolsfrom mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each. Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offeringsso the tools you select deliver fully on their promise.

Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance

Player, Steve

The traditional annual budgeting process--characterized by fixed targets and performance incentives--is time consuming, overcentralized, and outdated. Worse, it often causes dysfunctional and unethical managerial behavior. Based on an intensive, international study into pioneering companies, Beyond Budgeting offers an alternative, coherent management model that overcomes the limitations of traditional budgeting. Focused around achieving sustained improvement relative to competitors, it provides a guiding framework for managing in the twenty-first century.

Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap

Fraser, Robin

Finance

On the heels of a decade of scandals and the new pressures brought on by the Sarbanes-Oxley Act, corporations expect far more from their CFOs than simply managing the numbers. They expect decision-making support and performance insights that can improve bottom-line results. Unfortunately, the complexity and detail inherent in CFOs’ jobs keep them shackled to budgeting and transaction-processing systems that leave little time for value-adding activities. Jeremy Hope says it’s time to redefine the role of CFOs in today’s organizations, liberating them from ineffective number-crunching responsibilities and enabling them to focus on helping managers improve performance. Grounded in extensive research, Reinventing the CFO outlines seven critical rolesfrom streamlining redundant processes to regulating risk to identifying a few key measuresthat CFOs must take on in order to successfully transform the finance operation. Challenging many of the finance field’s accepted practices and systems, this bold book revolutionizes the role of financial managers and frees them to make smart, ethical, strategic decisions that add real value to the firm.

Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value

Beyond Budgeting: Wie sich Manager aus der jährlichen Budgetierungsfalle befreien können

Schäffer-Poeschel Verlag

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